[Resolved]  Bajaj Allianz — Insurance cover not provided

Address:New Delhi, Delhi, 110078

Policy Number: OG[protected]-00084374 Claim Number: OC[protected] My Hyundai Eon car had an accident a couple of days back. I was at the Kapashera red light and our signal was green. While i was driving, there was a Honda city ahead of me. A biker came in unexpectedly and Honda City had to apply a sharp breaks to save him. I also controlled my car and stalled at an inch's distance while a Ford Ecosport rammed into my car from behind and resulted in the collision between me n Honda City. Moment after that another car bumped into Ecosport and there was a second collision. As there awas no fault of any o[censored]s, we moved without creating a much fuss. I was supposed to go Greater Noida and while i was on my way, car suddenly stopped at the Yamuna Expressway. There i seeked the hep from Shri Krishna Hyundai, an authorized workshop at Noida ( that seems to be the closest as per Google). We towed the car at the Workshop and we were informed that they will file a claim. We have our insurance with Bajaj Allianz. After the claim filing, we were informed that there was a sever damage in the engine due to overheating but that will not form the part of the claim. Shri Krishna Hyundai and Surveyor from Bajaj Allianz refused to take it as a part of the claim, pls help me understand as to why? Need a resolution ASAP on this. I am being charged on the daily basis for the parking charges at Shri Krishna Hyundai. I am contactable on [protected].
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Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2015
Bajaj Allianz Customer Care's response
Dear Anshika, Greetings from Bajaj Allianz General Insurance! We would like to inform you that your issue is registered with us and we are already working towards resolving it. We will get in touch with you with an update as soon as we are through it. We thank you for your patience. You may also post your concern at http://support.bajajallianz.com/support/. Regards Bajaj Allianz General Insurance
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