[Resolved] Bajaj Allianz — Non receipt of policy copy even after two weeks - regarding | |||
Dear Sir, I have issued a cheque (no:238621, dt 31.07.2014) for Rs.9156/- for renewing car insurance policy No: OG[protected]-00032874 for the period 06.08.2014 to 05.08.2014. I was told that the copy of policy will be mailed to my mail (id [protected]@yahoo.co.in / [protected]@rediffmail.com) within 48 hours of realization of my cheque. I had also requested the agent (Mr.Raghu, Mob.No:[protected]) to courier the original policy to my new address as informed. Even after realization of cheque and elapse of two weeks I have not received my car insurance policy. No body is responding to my telephone calls (either they are ignoring or telling some cock and bull stories). If the delay continues further, Iam planning to lodge a compalint in consumer forum. Please look in to the matter. A.V.Padmaja W/o.N.Aravind, Chartered Accountant Mob.No.[protected]/[protected]. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Padmaja,
Post your interaction with our representative, we would like to inform that an email has been shared with you regarding the same with the policy copy attached. We request you to refer to it. We hope this solves your query. If you require any other assistance, please feel free to revert on the mail.
Best Regards,
Bajaj Allianz
General Insurance
Post your interaction with our representative, we would like to inform that an email has been shared with you regarding the same with the policy copy attached. We request you to refer to it. We hope this solves your query. If you require any other assistance, please feel free to revert on the mail.
Best Regards,
Bajaj Allianz
General Insurance
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+91 20 3030 5858 [Customer Care]
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Greetings from Bajaj Allianz! We would certainly like to investigate the reason for the delay in your policy documents. We've forwarded the details provided with the relevant team who will get back to you with an update at the earliest.
Best Regards,
Bajaj Allianz
General Insurance