Bajaj Finserv Logo

Bajaj Finserv Customer Care

Bajaj Finance Limited (Bajaj Finserv Lending)

4th Floor, 271 Business Park, Model Industrial Estate
Near Virwani Industrial Estate, Off Western Express Highway,
Goregaon East, Mumbai
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:+1 800 209 4151 (Toll Free)
Mobile:+91 (0) 223 092 2342
The branches of Bajaj Finserv Lending can be found here:

http://www.bajajfinservlending.in/branch-locator.aspx
 
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Bajaj Finserv Complaints & Reviews

Bajaj Finserv - consumer durable loan

User
 mohammed majeed on Mar 12, 2015
Dear Team. i have taken consumer loan in November i.e. toshiba TV i have paid 4500 initial amount and remaining amount they r converted me in to emis i.e. 2250×8 months. Dec, Jan, and Feb emi has deducted from my hdfc account every month of 5th ok. Last month i receive a message from u r side that loan has been cancelled and that amount has been refunded if eligible with in 15days. After 1week i got one more message congratulations u r new consumer loan has been activated this is for 14months emis is 1608 from april 5. I have called so many times in bajaj every time they are giving me new complaint...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Amount Refund

User
 rjur1211 on Mar 12, 2015
Loan No = 4000PL00445997 HELLO Bajaj Finserv i want a my money refund as details given below DATE 28/02/2015 Cash 321.96 I pay this amount on 26 feb 2015 that at a time not my problem i already paid of full amount of 41, 832 on 18 feb 2015 but billdesk problem so pls kindly check my transcation details of 321.96 amount refund on my account And u r aslo refund of this amount given details below because i am closing this loan before due dates AMOUNT S 27/04/2013 Upfront Interest Frm Cust- Due (4000PL00445997) 2, 272.00 27/04/2013 Service Charge Frm Cust- Due (4000PL00445997)...
Complaint comments Read comments [1] Complaint category Business & Finances

Bajaj Finserv - Permanent suspension of EMI card without reason

User
 Mahesh_c on Mar 11, 2015
Hi Need your help in understanding the reason for blocking my Bajaj EMI card with out any reason. I haven't used it for quite a long time and was shocked to hear when i get to know my EMI card was temporarily blocked from Bajaj finserv guys in Girias and it was told to contact Bajaj Finserv Customer care on their toll free number for knowing the reason for such block and unblocking the same, when i called the customer care toll free number i didn't get proper reply as it was IVR, not i got proper reply nor an chance to speak to customer care executive. I wrote email to customer care asking...
Complaint comments Read comments [3] Complaint category Business & Finances

Bajaj Finserv - Fake Interest Collected and It was not mentioned anywhere in the Loan Statement

User
 Bhoobala Krishnan Balaraman on Mar 11, 2015
Hi, I have taken a laptop with Bajaj Finserv with Interest Rate of 5.8%(As informed by Loan Executive) from SYNERGY SYSTEMS & PERIPHERALS # CHENNAI, and loan executive said laptop loan comes with interest only, , but in Bajaj Finserv website it was mentioned 0% loan for all consumer durable like mobile, laptop, tv, washing machine etc. I took the loan after argument with 5.85% interest, after few days i received a Loan statement from Bajaj Finserv(attached here) it was clearly mentioned that its 0% interest and total amount collected from customer is Down Payment + Document Charges. There...
Complaint comments Read comments [4] Complaint category Loans

Bajaj Finserv - my card is blocked

User
 johnstanley on Mar 11, 2015
hi as my card is blocked im not able to purchase anything in my card i had send mail on 9-3-2015 c customer care but no reply nor SMS in Bangalore branch there told that in 3 working days i will get SMS or mail but im still waiting so kingly request you to open my card...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Bajaj Finserv - collection harassment

User
 rammohan.sdp on Mar 10, 2015
I have purchased washing machine & fridge(Loan no 4210CD04977392.&Loan no 4210CD04977359) I have paid 6 dues by cash to Mr.Ramesh near my house. Ms.Sowmiya approched me through phone & asked for payment & EMI form.I asked her to send executive to my office in pollachi road. The executive has not come for 1 week but today(10-Mar-15) she called and spoke to me rudely. She was continuously calling & forced me to pay to her.I said that i pay on line or directly come to your office. Then She spoke without respect. very worst behavior.I totally disappointed due to her approach. ...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - poor response from the team- Auto loan

User
 binapp on Mar 10, 2015
Hi Team, I have had a very bad experience from the customer service team of bajaj auto loan. I have taken a bajaj auto loan in the year of 09-12-2005 and my loan account number is 415001724 After this I have given them PDC for a span of 12 months. The first 6 months they didn't present it in the bank itself, and after 6 month they have presented all the cheques together. Now I was informed from the bank about the same; wherein they had advised me its better to give stop payment rather than the cheques bouncing which I had done during that time because I was also under some real personal...
Complaint comments Read comments Complaint category Loans

Bajaj Finserv - No loan disbursel & unresponsive behaviour

User
 Rakesh87 on Mar 9, 2015
Dear All

I had applied for personnel loan with Bajaj finserve LAN:- 53191593370, very first day after application they mentioned it Approved loan then collected all required documents and 1 cancelled check & 2 blank check by name of Bajaj finserve but no update after that when i chased the executive he told me that he can go further after feb month salary slip receiving, and then the again collected my salary slip at 28 feb 2015, Still i am waiting for loan disbursal.it is almost 1 month passed. and now i am calling there customer care number and mailed also but still no responce.
Complaint comments Read comments [5] Complaint category Loans

Bajaj Finserv - last complaint no response

User
 rjur1211 on Mar 8, 2015
Loan No = 4000PL00445997 my all amount s Are 41832.18 + 321.96 = 42154.14 + 3441 march month emi also debited on my bank account i notice you send me a NOC on my loan account my loan account still not close So pls find out this issue a piority...
Complaint comments Read comments [4] Complaint category Business & Finances

Bajaj Finserv - Loan paid but account not closed now asking me to pay due charges

User
 santosh1221 on Feb 28, 2015
I have got a call from an advocate that there is case registered on my name because my cheques were bounced. When I went your branch and met your executive and took a print out of the statement then I realised that the account(Loan number: 4000CD00513549) was not closed because of that every month you people started charging me due fee. which is 6750 now. He advised me to send an email to this email ID and get it resolved I havr email and I didnt get any response and on top of it some is calling me and threatenibg me... when I try to explain he is not even listen to what im saying my...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - FORECLOSURE AMOUNT

User
 rjur1211 on Feb 27, 2015
Dear sir loan cancelled Respected Sir; For your kind notice that Myself N Rajender has requested for the cancellation of the loan allotted Loan No = 4000PL00445997 . Due to some personal problems so I have returned the loan amount Rs = 41, 832.18 through the Bill desk. date 18-02-2015 but that time bill desk website problem deducted my money but not credited my account while i giving lot of mails wecare@bajajfinserv.in your people r not response on my payment And i again i will pay again trough bill desk that short amount 321.96 date on 26/02/2015 but same problem so that y i telling you...
Complaint comments Read comments [3] Complaint category Business & Finances

Bajaj Finserv - Fraud from bajaj Finserv lending Personal Loan

User
 VJ1012 on Feb 27, 2015
Hi, It is giving me pain to right this. I have applied for Personal Loan in Bajaj finance. At the time of loan agreement they give me following commitment : Rate of Interest : 14.50 Tenure : 4 Years EMI : 13789 In welccome letter they mentioned Rate of Interest : 14.80 Tenure : 5 Years EMI : 11843/- From the day one receiving the welcome letter [Statement of account or Loan Letter] I am writing email to wecare@bajajfinserv.in and I also contacted their managers (via mobile more than 10 times) I didint get any resolution. when i tried to contact their manager on mobile, each and...
Complaint comments Read comments [4] Complaint category Loans

Bajaj Finserv - Loan cancellation and refund

User
 rajulge on Feb 26, 2015
Dear sir, I am Nagaraju. I have applied for top up loan but i have not taken. Bajaj finser is deducting EMI in every month. I have sent so many mails and i will get reply like today or tomorrow it will be closd, but still it is not closed. I will post one of bajaj finserv mails. ---- On Tue, Dec 30, 2014 at 3:19 PM, Srinivas Bendre <srinivas.bendre@bajajfinserv.in> wrote: Dear Sir, As per the discussion with you, when you visited our Branch. I am confirming you that the existing LAN will be cancelled and we will Rebook the New LAN, with only BT amount. This will take 15-20...
Complaint comments Read comments Complaint category Loans

Bajaj Finserv - pre approd personal loans

User
 shivaraj A. on Feb 25, 2015
hi gud evining my name is shivarajappa A.my mobile no. is 9986440695 from bangalore email id shivarajsvh@gmail.com dear sir i have a consumer durabals loans since 7months, still now i didint get personal loans am intersted to take personal loans plz healp me thank u...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Applied for Second Loan - cibil Return

User
 Kalai Yarasan on Feb 21, 2015
Dear Sir, 459SCE05636222 - My Loan Number am our Customer 2007 to till date I Have Applied for Consumer Loan in Our Company in Salem Tamil Nadu today That Loan is Rejected, Already I am Our Ex Customer please check All Repayment Track and Rejected Reason Our Company Staff Told That Bajaj Auto Finance Repayment Is Bounced i Have Pay EMI DCC Mode Auto Loan Properly but Collect The Auto Loan ( T/W )Dealer Executive All Customers payment is Rotted ( thief )cash, 3 Months Before i Have Taken The New Mobile Phone that Loan Was payment is Good Please Check Please Re Consider for This case, Please...
Complaint comments Read comments Complaint category Mobile Handsets

Bajaj Finserv - Poor response and no action on the loan request raised online

User
 mano_nmk on Feb 18, 2015
My Name is Manoj Kumar Narayanan, i had Preferred EMI card ( Emergency card ) with the loan value of Rs 38250, with that i had applied for a loan of Rs 35000 in online on 29.1.15, immediately i got a call from your represtative and they told me to submit ID proof, address proof and cheque leaf to process the loan and when i asked about detection they told me that they will check and come back. But till 12.2.15 i didnt get any response, so i went to your mount road office Raheeja towers and meet your representative only that time i came to know there is no action done against my request. One of your...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Complaint against loan

User
 neerajpra on Feb 17, 2015
Dear sir,

had written to bajaj finserv at wecare@bajajfinserv.in on 15th feb, I wrote to them again on 16th, however, neither have I received any acknowledgement of receipt of the email, nor I have received a call or email. Please find enclosed the mail sent to them:

===============

I have two loans running with loan amount of Rs. 1800 and Rs. 1444 respectively with Bajaj Finserv. My registered mobile number is 9268932878. on 12th feb, i received a call from +911400820106, +911400820113 and +911409550003, asking me to make the payment of the above mentioned...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Fraud complaint against loan

User
 Nitesh Gupta36 on Feb 17, 2015
Hi,

Customer id- 13436101
Consumer Durable- 4010CD07581290
I have to raise a complaint against the fraud done with me through Bajaj finance. I have not applied for any loan from BAJAJ so how it is possible that 1 loan of amount 25500 is approved against me. I did't signed any Bajaj Finance document and I also did't get any confirmation call from Bajaj finance for any loan. If there is any signed document exist of Bajaj finance it is definetly not signed by me. Few personal signed documents of mine are with Aarco One Store Lajpat Nagar Delhi.
The Asset...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Fraudulent Loan Activity done on my Name by Bajaj Finserv

User
 kumarsumit2387 on Feb 16, 2015
Hello, My name is Sumit Kumar and I am a resident of New Delhi. I'd like to register a complaint against the fraudulent transaction / forgery done by Bajaj Finserv people on my name. I'd explain the whole incident here. I took a Samsung Refrigerator almost 2 years back and got that amount converted into 10 equated installments through Bajaj Finserv. I paid off the entire amount as per the stipulated time frame and the loan was over well within 10 months. THAT IS THE ONLY DEALING THAT HAS HAPPENED BETWEEN ME AND BAJAJ FINSERV. Now, suddenly out of nowhere, almost 1 month back, I...
Complaint comments Read comments Complaint category Loans

Bajaj Finserv - Discrepancy observed

User
 gppaul on Feb 16, 2015
Dear Sir, Today I have seen all the document onsite and for some documents are signed wrongly without knocking my knowledge i.e., some discrepancy observed. So if in future any issue raise than I will never responsible for that and I will never pay any single rupee extra for any issue. With Best Regards, Guru Prasanna Paul Customer ID: 16529972...
Complaint comments Read comments [1] Complaint category Loans

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