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Bajaj Finserv Customer Care

Bajaj Finance Limited (Bajaj Finserv Lending)

4th Floor, 271 Business Park, Model Industrial Estate
Near Virwani Industrial Estate, Off Western Express Highway,
Goregaon East, Mumbai
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:+1 800 209 4151 (Toll Free)
Mobile:+91 (0) 223 092 2342
The branches of Bajaj Finserv Lending can be found here:

http://www.bajajfinservlending.in/branch-locator.aspx
 
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Bajaj Finserv Complaints & Reviews

Bajaj Finserv - Personal Loan

User
 useronetwo on Aug 3, 2014
My advice to all is never borrow personal loan from Bajaj Finserv, they fool people and first deduct insurance amount+ processing fee+ other service charges. I am one who took it and suffering a lot for repayment, their repayment scheme is worst they will calculate 60 percent of the initial EMI up to 16 month in interest....
Complaint comments Read comments [2] Complaint category Business & Finances

Bajaj Finserv - Wrong collection of Insurance and ZERO Customer Service

User
 Bhaskar Y on Aug 3, 2014
I have taken a loan for buying Sofa from Bajaj finance and given ECS. From the first month, they started deducting Rs 220/- more for Insurance which was never discussed nor disclosed. a) I have raised a complaint #9006935 dated 29th Aug 2013 for the same in their online immediately. No response to the request. b) I have raised another complaint # 9172619 dated 30th Mar 2014. No response. c) I have put a hold on the ECS Clearance on the last installment on May The Bajaj team started calling me for the pending payment and they have taken a letter to cancel the Insurance amount and to Adjust...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - unauthorized penalty claim

User
 Mousumi Ray chowdhury on Jul 30, 2014
Dear sir,

I purchased a Microwave with the help of your finance. Your customer care service informed me that I have to Paid extra350.00 for non clearance of payment without mentioning any valid reason . But I have a sufficient amount in my account. I want to know Kolkata office address to contact your official but the unable to assist. Tiyr co-operation into this matter is highly solicited.


Mousumi Ray Chowdhury

mousumi_ghosal2008@rediffmail.com...
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Finserv - Harassment faced while using bajajfinserv EMI CARD (2030400091163792)

User
 salindius on Jul 29, 2014
Hello Sir / Madam, I being told by your company that I am a very privilege customers of bajaj finserv and because of this I being given a EMI card by your company with a statement that this card can be used anywhere were ever bajafinserv has a tie-up. According I visited one of your partnered outlet in penta menaka, cochin, on 8th July 2014, with Ur EMI card to buy a new mobile phone, for my astonishment I was informed by the shop owner that my card is not valid. I spoke to your cochin office staff executive, she told me that she has no right to check if the card is block or not however...
Complaint comments Read comments [2] Complaint category Business & Finances

Bajaj Finserv - Card Blocked

User
 m.venkata rao on Jul 29, 2014
Hi sir, I am M VENKATA RAO, CARD NO:-2030400008956635, i am using Bajaj finservlending card since so many years. I have taken 5 loans and 1 insurance on that card and cleared it in time, but unfortunately my card had been blocked saying that total outstanding amount:- 3675.00. They did not intimate us why they have blocked the card. i want to know the information as soon as possible why my balance is showing me 3675.00 and why the card has been blocked. For your clear information i am attaching my loan details you can verify it....
Complaint comments Read comments [3] Complaint category Loans

Bajaj Finserv - I am Not Purchase Policy then My Card is block

User
 bharat sonar on Jul 29, 2014
Dear Sir, My Name Is bharat Sonar and my Bajaj Finserv card No 2030 4000 0032 7322 and My Mobile No 8898548786 bajaj finserv executive called me for policy, i declined to open n it, but later they dispatch it to my address without any information, i also called in customer care they cancelled my policy but also blocked my card.they are saying that i have to reopen the policy again than only they will activate my card...
Complaint comments Read comments [4] Complaint category Insurance

Bajaj Finserv - pre approved personal loan

User
 malllikarjjuna on Jul 27, 2014
Team/sir my mobile number is 8867773999 have a consumer lone ac number4040CD01955766, on 24th call center people called saying that my repayment track is good and can get a lone of 225000/- for 36 month period for which i requested for 100000/- and got approved sms id 4040CD01955766 amount 1000000/- schm 36 months emi 4402/- net amount 92333/-after tot deduction your team collected my documents 1 rental agreement 2 HB gas recently paid bill which i am using for 12 years 3 bank pas book copy 4one canceled cheque 5 three blank signed cheque 6 election card id proff your team finished verification...
Complaint comments Read comments [5] Complaint category Loans

Bajaj Finserv - Wrong Interest Rate Applied

User
 vjkrpune on Jul 26, 2014
Hi, I have applied for a loan recently. Loan a/c no.4180PL03607114. I was told that the interest will be 1.63% p.m which is 19.62% p.a. I got the loan approved for Rs.99000, and received disbursement amount of Rs.91689. However, I am surprised to see that you are charging 32.84% p.a interest. As, I was told that interest would be 19.62% p.a. I would like to file a complaint for the same and request you to make the changes in the interest rate as promised. Please look into the matter and get back to me on my email vjkrpune@gmail.com or my contact number registered with you. I would appreciate...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - agents not cooperating

User
 Chowdhury Asif Ali Khan on Jul 26, 2014
Dear Sir/ Mam, I am an existing customer of Bajaj Finance. Last month i got a call from bajaj finance and i applied for a personal loan, my loan application no 9016301. Its more than one month over i did not get any response, when ever i call my local agent he says he will come for documentation, he is saying that from past 2 week but he never comes and dont give me the clear picture on the status of loan whether it is approved/ hold/ declined. His attitude is like that i am begger and begging loan from him. His name is Manoj Kumar, designation Manager Sales SME Cross Sell, Mysore. I am working...
Complaint comments Read comments [3] Complaint category Business & Finances

Bajaj Finserv - Against the consumer loan

User
 Nileaysh Prajapati on Jul 25, 2014
I purchase 29 " led tv, from local dealer, he offer me bajaj emi facility.That i choose 12 month emi scheme but delear say this scheme for 8 month.So he tell me reviced emi amount(2375) for 8 th month.Just recently bajaj send me loan a/c statement on my mail id.I check then i am schock.Becouse in statement mention 32 "led tv.And emi for 12 month.Rs.2375/month, also i see the loan amount is more than rs.6500.Acually i taken only rs.22000.Loan.And now it show 28500.Means its total frud, now call to custmer care there is no responce. I want to login compliant against them,...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Complaint regarding Bajaj Finserv EMI Card

User
 Sushil Thapa on Jul 25, 2014
TO WHOM IT May CONCERN I'm writing to inform you of a problem I have had with your company regarding my Bajaj Finserv EMI Card. This has caused me many difficulties and also it has affected my Credit Score. Last time when I checked my Credit Limit which was suppose to be 70, 000. However, it is only reflecting Sixty two thousand some change and well I am aware I have already paid my entire amount. Plus, they said me I have made a purchase before 3 months which I haven't. I want the details about the product and the name of the Merchant when this transaction was done. The details are as follow: Name:...
Complaint comments Read comments [2] Complaint category Business & Finances

Bajaj Finserv - Emi card not active

User
 patil_prashant88 on Jul 24, 2014
Hi
I am Prashant Patil from Andheri.
EMI card no 2030400102222884 .
On 22 july 2014 I recived mail and SMS from Bajaj Finserv that "Your EMI card is unblocked as per your request".
But please check attach screen shots from u r customer portal and mail in received from wecare as per u r customer portal card is still inactive.And also tried calling u r customer care but unable to reach customer care agent only waste on time on IVR.
So i want call back for explanation.

Prashant Patil
9821691482 / 8452032140
EMI card no : 2030400102222884...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Consumer Loan - hitachi Refrigerator

User
 RMMoghe on Jul 22, 2014
I had taken a consumer loan from Bajaj Finserv for hitachi refridgerator few years back from Thane. The representative of Bajaj had literally forced me to take it saying Zero% hai etc. The Representative then (I doubt on purpose) made a mistake in my ECS details. I was irritated every month when I used to get a call saying there was a mistake from our end and we apologies, but will send our person to collect the EMI. finally I decided to foreclose the loan. After foreclosure I still kept on getting calls for payments and settlement. When I spoke to Customer service, they said there is a problem...
Complaint comments Read comments [5] Complaint category Refrigerators

Bajaj Finserv - Settlement letter not received

User
 Murali Krishnan. on Jul 21, 2014
Hi, Ive paid my loan no.4030C000231546 nearly 6 months ago, dIrectly at mount road branch on DeceMber. But till now i havent received my Settlement letter. I many times called ur staff, to whom I paid Mr.Prakash.98 84 056456 But he is not responding ar all. Inspite of sending multiple mails a.prakashkumar@bajaJFinance.com.he s not responding. Moreover ive received a SMS stating legal case filed for this. I dont know why. Please someone help me. I am cornered and helplesS. My ConTaCT info - s.murali_krIshnan@yahoo.co.uk Regards, Murali...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - threatened and abused

User
 devendra_verma on Jul 21, 2014
Sir, My name is devendra verma.My laon account No4560cd03042985.I have purchsed an O general Ac from Ms Sahu agencies in Lucknow. The EMI was due on 5 july.2014.However the Emi was not deducted.I was having the adequate balance in the account.when I inquired the same from The BFL office then the officail My Gaurav kashyap. told me the problem is at their end since the ECS mandate has not been send or uploaded. Meanwhile i have been getting threatening calls from their Collection Manager Shri Vaibhav Saxena and Mr rajiv Rastogi.And numerous calls each day.They abuse me verbally each day.and are...
Complaint comments Read comments [2] Complaint category Business & Finances

Bajaj Finserv - Preapproved Loan offer_Requested_No response from team.

User
 magesh seshadari on Jul 21, 2014
Team, My Bajaj finserve customer id is - 5299973 Name -S.Magesh, i have recei ved a communication that i have got preapproved personal loan offer for 129000/- i have conataced the customer care team and spoke to Mr.Vikram and agreed to avail the loan, he has also assured to send an executive on 15-07-14-but as on date no one turned up to collect the documents and no one was interested to address the query- ihave also tried and got the mobile no of Mr.Srinivasan and tried reaching him for the past 4 days but he has not attended my calls still now-hence i placing this complaint to you team, expecting...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - EMI card still not active

User
 patil_prashant88 on Jul 19, 2014
Hi I am Prashant Patil. This mail is ref to my previous complaint . My EMI is cleared so can u please tell me when my EMI card will be active. Because on 2nd July received call from your customer care agent, she told me my EMI card will be active from 17th July as it takes 105 days from date of EMI bounce but today i visited Reliance Digital Malad to buy mobile they saying my EMI card is still blocked. So please do needful and activate EMI card . Contact: Prashant Patil EMI card - 2030400102222884 9821691482 8452032140...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Customer support

User
 raghuram8 on Jul 14, 2014
Bajaj finserve's customer support is the worst support I have ever experienced. Your website doesn't work. I have been trying to edit my contact and address details Ever since I first loged in to experia. but it never happens. website does not respond after editing the details and it does not reflect as well if I reload or relogin after some time. I could never speak to any of your executives on the toll free number you provide in your site. Every time I call your toll free number after a series of selection and entries it just ends up by the IVM saying "No executive is available to give information...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - complain of worst behaviour of your agent named VIPUL CHUDASAMA at ahmedabad branch.

User
 Jay.parekh on Jul 11, 2014
At your branch of Ahmedabad, panchvati cross road, torquies building, c.g. Road the agent named VIPUL CHUDASAMA has treated very badly with me as your cilent. When i has gone to take the refund of my extra cut instalment then i realized that as a case resolver agent he dont know how to check the entry of your statement of loan. I think he tries to make me fool nd want to get the amount of my refund on his own pocket. He has not given any resapect to me as your client and he behaves very badly with me on the matter of refund. As a agent of case resolver of refund, he dont know how to resolve my matter...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Requesting Refund of Debit Amount for Transaction BAJAJFINEMI NO. 4000CD199927-20979

User
 chandrashekhar.D on Jul 10, 2014
I have purchased a TV in TMC showroom at banjarahills on Nov 2011 under EMI payment. And this EMI due duration was completed totally on 05/03/2013. But on April 23/04/2014 an amount of Rs.1294/- amount has been deducted from my savings account (details given below) in name of BAJAJFINEMI with transaction ID NO. 4000CD199927-20979. When I callled my Bank's customer Care they advised me to take a NOC from Bajaj Finance so that they'll cancel the auto debit to Bajaj Finance registration in my account. So I request you to do the needy to refund the amount back to my account ASAP. I have attached...
Complaint comments Read comments [1] Complaint category Loans

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