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Bajaj Finserv Customer Care

Bajaj Finance Limited (Bajaj Finserv Lending)

4th Floor, 271 Business Park, Model Industrial Estate
Near Virwani Industrial Estate, Off Western Express Highway,
Goregaon East, Mumbai
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:+1 800 209 4151 (Toll Free)
Mobile:+91 (0) 223 092 2342
The branches of Bajaj Finserv Lending can be found here:

http://www.bajajfinservlending.in/branch-locator.aspx
 
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Bajaj Finserv Complaints & Reviews

Bajaj Finserv - BAJAJ FINSERV Lending company is continuing his operational malpractice from different collection agencies who threatening to the customers

User
 Rahul Balarajan on Sep 8, 2014
Hi, As you have mentioned, Point :- As if there is any outstanding pending more than a month then collection team will take a follow up for the payments. It means they can abusive & allow to offensive behavior with customer and Customer service head of BAJAFINSERV Company unable to take any action against them as today they have called & threatened to my family members. Also like to inform you there are so many complaint has been already register against BAJAJFINSERV LENDING company on consumer forum which is available on Consumer forum & Grhak seva websites but still company...
Complaint comments Read comments [3] Complaint category Business & Finances

Bajaj Finserv - EMI Deducted 3 times even after payment

User
 sureshdhar2014 on Sep 8, 2014
Dear Bajaj reader, This is Suresh Dhar. I am facing some problem in my all loan account having with Bajaj from last 1 or 2 months, let me explain in details. I have following 3 loan account in Bajan Finance 4040CD03593842 - Tablet (1, 688.00/ PM) 4040CD02743467 - Refrigerator (1, 864.00/ PM) 4040CD01317489 - TV (3, 979.00/ PM) The Due date of the EMI is 5th of every month which I was paying since last one year. Everything was fine until June, 2014. On the month of July I got call from Bajaj and as per them there are some problems on Bajaj side for which they cannot deduct...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Not happy with personal loan services

User
 Deepakms on Sep 6, 2014
i have applied for a personal loan of 2.55 lacs and have never experinced such pathetic service ever by any banking services like Bajaj Finserve. its been 7 day that my loan is approved and showing disbursed on your portal but i am struggling to get money in my account and finding no one to give me proper reply and answer. People in this company are not made for customer. i was committed 1 day service for getting loan and its 7 days... also commitment of % of Interest was wrong. Really Not happy and not going to recommend this company to anyone ever....
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Regarding N.O.C.

User
 Tapash Kumar Chakraborti on Sep 5, 2014
Dear sir, ihave purchase a led tv financed by you. Now my last instalment paid in the month of august, 2014. Now i want n.O.C. For the same.
Ragrds,


T.K.Chakraborty,
70/a, vaibhav nagar,
Kanadia road,
Indore-452 016.
M.No.09893027616...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - PL process took long and the answer is corporate is not considered for personal loan

User
 jmishra on Sep 4, 2014
I applied for personal loan for Bajaj under fundsindia .
All documents were provided and the promised approval in this week.
Today I was informed Bajaj policies is changed and they are not providing any loan to corporate personnel .

What is of pathetic policy is this and how can you just change it in a day.

This is awful, such kind of behavior is not expected by BAJAJ one of the trusted names in India.

Be clear with y our policies, bcoz of this I lost opportunity with other banks ....
Complaint comments Read comments [3] Complaint category Loans

Bajaj Finserv - terrible policy

User
 bathala on Sep 4, 2014
I was purchased an ac through you ac no 4420cd00022369 on that time your executive suggest me the polocy for 1year my loan is completed and time of the polocy also completed but the polocy is still running with ac no 442BAL00022370 without my notice now i do not want that polocy so cancel that polocy and clear my account this was effect my track record in the bank as well as cibil point of view so please do this as early as possible thank you...
Complaint comments Read comments [2] Complaint category Insurance

Bajaj Finserv - excess debit from customers account due to unwanted extended warranty contract loan sanction

User
 vaibhav11 on Sep 1, 2014
I am a dealer of consumer durable loan having tie-up with bajaj finserv. i am writing this mail on behalf of my customer. I have sold an AC through bajaj finserv finance. Now the customer is complaining me that an EMI of 3199 is being debited from his account for the past two months instead of 2833. When I inquired from your Allahabad office they gave me the following details: CUSTOMER NAME:Manoj Dubey Loan Account no:5890CD03556419 asset cost:33990 tenure:12 months product:CD emi:2833 This is the right account and according to this 2833 should be deducted. But apart from this another...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv Lending - Not responding any customer care executive on my Col. whole day.

User
 AVENGER on Sep 1, 2014
I M Calling on customer care number morning 10 am to till 3.30.& no anybody responded me CUSTOMER CARE EXECUTIVE OR ANYONE. I M Tried many time like 100 & more..this very surprised for the bajaj finsrve lending. i have required TWO WHEELER Loan statement or OUSTANDING Of my loan account. and also requiered NOC. MY Details as below. NARENDRA KAMBLE MOB: NO. 9689180800 FINANCE: BAJAJ PULSUR 150 CC....
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Loan Account to be refunded

User
 Anujkm3212 on Aug 31, 2014
Kindly request you to refund my amount account for Rs 6640 + 2002. As per the confirmation my policy is cancelled. Also kindly request you to remove from my Bajaj Finserv account. As reflect in my Account and shows the due date is on 5-9-2014 so kindly remove it...

Loan Account to refunded : 400LIP03893291 & 400GIP04026553

Regards,

Anuj kumar
9393434545...
Complaint comments Read comments [2] Complaint category Auto Insurance & Loan

Bajajfinservlending - Loan approval

User
 jitendrarkl on Aug 28, 2014
I am keep on getting mails from "noreply@bajajfinservlending.com" that my loan is approved. However i never ever applied any loan from bajaj finance. Please see below the details. From: Date: Wed, Aug 27, 2014 at 10:34 PM Subject: JITENDRA KUMAR LENKA welcome to Bajaj Finserv Ltd. Loan No: 4T80CD04161801 To: jitendralenka@gmail.com Dear Customer, Welcome to the world of Bajaj Finserv Lending. Kindly find attached your loan Welcome Letter....
Complaint comments Read comments Complaint category Business & Finances

Bajaj Finserv - Wrong details on email compromising confidentiality

User
 Shenoygeneral on Aug 28, 2014
I have taken a consumer durable loan, my customer id isn't recognized on either IVR or your website. Hence I am unable to access my details. Yesterday I got wrong EMI details with wrong loan account number and wrong bank details. I am now worried that similar to the way I received someone else's details on my id, my details must have gone to some one else. This clearly shows that Client data isn't handled securely and properly at your end. Can you look into this ASAP...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Mental Torture due to unwanted phone calls from company people.

User
 dharambir_k on Aug 27, 2014
Dear Sir, I am Pawan Kumar, a resident of Lucknow (UP) since 2003. I took a loan from your company for purchase of LG(model- LGLCDTV32CS410) make LCD TV under the agreement of 4560CD00076789 on dated 20-09-2012. All the EMI has been paid by me and NOC has already been issued by your company. Further I am getting phone call from phone number 09560146996, 07500712472, 08459160527, 07428220268 for the last few days that I am defaulter against personal loan of Rs. 50, 000.00. They are going to file FIR against me. However except the agreement mentioned in para one, I have never took any other...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - loan sanction

User
 rana13 on Aug 26, 2014
Respect Sir/Mam with due respect i bring to Ur kind notice that i have apply a Mobil Loan Sony XPERIA T2 ULTRA AT BATHINDA city state Punjab Ur company sanction my loan ref no CD loan application SF no16878580 has been approved on dated21/08/2014 and receive sms from ur company but after 1 hour ur employee say ur laon is not approved my every document is complete and cibil is also ok but then ur employee say ur loan is not approved i reqest to ur employee pl give me the reason why my loan is not approved . but till day i have not received any response ur side so i request to u pl help...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - wrong emi amount

User
 rajat123 on Aug 23, 2014
Sir my loan account is 426SCE04131537...sir I purchased grand 2...and the bill was 19700...and I paid 9200 in advance as downpayment...and out of which 10500 rs was financed (to be paid in 7 emis) that is rs 1500...and now I see that my emi amount is 1940...that is 440 rs more than my amount...so I request you t please solve my problem asap...my first emi is due o 5th of oct 2014...my contact no is 9888568855......
Complaint comments Read comments [2] Complaint category Business & Finances

Bajaj Finserv - Additional Loan being cut "BALIC PREMIUM CD LOAN "

User
 Yakhoob on Aug 22, 2014
I am Yakhoob L from Bangalore. I bought one Godrej Fridge from Pai, Mahadevapura, Bangalore. For the products EMI amount is 1275 but my EMI amount deducted (thru ECS) per month is 2372/- which is more than the amount what it supposed to be. Initially I overlooked the issue for several months but one day when I went through the website of bajajfinservlending, found that an extra amount of 1097/- being charged on every month because of BALIC PREMIUM CD LOAN (404BAL03690556). I do not understand what it actually is? I was not told anything like this when I bought those products. Why this extra cost...
Complaint comments Read comments [3] Complaint category Insurance

Bajaj Finserv - Harassment Calls to Pay Loan which is wrongly added to My Name

User
 mr.a.raja on Aug 21, 2014
Hi Bajaj Finserv Support,

I am really frustrated with your ridiculous and non standard policies. Today again i received call form the persons who claims to be DELHI POICE and ADVOCATE. They says that i have to pay an outstanding amout of 39000 which is on my name. who the hell that have taken loan from you in 2008. why my mobile number is registered against this LOAN?

Last time you said that issue is resolved and i won't get any calls from any one. But what's happening now?

I got call from the following numbers

+91-9136368163...
Complaint comments Read comments [1] Complaint category Unsolicited Phone Calls

Bajaj Finserv - unauthorized withdrawal / unauthorized kept mandate alive even loan has been paid

User
 abc@ on Aug 21, 2014
dear sir/madam
yesterday my bank informed me that Bajaj auto has withdrawn the Rs 1550(TO TRANSFER-P14105578486Tr For DDR BAJAJ-AUTO--) from my account since they have mandate from 5-12-12 to 31-12-2020, this is just reminder that yes there is mandate for withdrawal of amount from my account of Rs.3830 and after paying that amount still you have kept that mandate live and from july-2013 for another loan of Rs.3713 that also repaid the amount by Feb-2014 you kept that mandate alive till 31-12-2020 just to cheat me,
again I request you to cancel the mandate which your people have fraudunantly...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Bajaj Finserv - consumer loan

User
 kbs.girija on Aug 18, 2014
Hi Sir, My husband took consumer loan. Loan no:4040CD00076720 Unfortunately my husband passed away on 23rd October 2010. From that day his account is seized and so I started giving cheques for instalment. Instalment collecting agent used to come and collect cheques from me. I have paid all the instalments. Now still around 7000/- is shown as balance as late fee. I spoke to customer care and they mentioned to send death certificate and other details to head office bangalore and mentioned thy will weave off the late fee. I sent but didnt get anything reflected in the loan account...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Ecs change and stop harassing for emi payment

User
 SONAWALA on Aug 12, 2014
Hello Sir, i m jignesh sonawala n i have taken a personal loan from bajaj fin so that time i have give my salary a/c for esc for emi.but when my salary a/c as convert into saving a/c i have also inform by email to bajaj fin before 1 month on 2 dec 2013 the reason.but they have not help to change my a/c for ecs so know i m having ecs bouce every month n also they have started changes me for ecs bouce n i have request them to help me out of this issue.but they did not done yet.also bajaj fin person have started very very badly harresing me each n everyday for emi.when i have already request to bajaj...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - loan given to a fraud

User
 shivsingh27 on Aug 12, 2014
this is regarding one of the incident happened with me. some unknown person has used my PAN card copy and put his photo, a Karnataka registered licence with my name on it and his photo( i do not have a Karnataka licence) and taken up a television loan for about 1 lac 16 thousand rupees. he has given a cancelled cheque also which is on my name(SBI account). this incident has happened in Reliance Digital showroom RR nagar. the loan was given from Bajaj Finance and the person name Chethan (Bajaj Finance executive) has given the loan without seeing the original document and given based on xeorox copy...
Complaint comments Read comments [1] Complaint category Business & Finances

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