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Bajaj Finserv Customer Care

Bajaj Finance Limited (Bajaj Finserv Lending)

4th Floor, 271 Business Park, Model Industrial Estate
Near Virwani Industrial Estate, Off Western Express Highway,
Goregaon East, Mumbai
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:+1 800 209 4151 (Toll Free)
Mobile:+91 (0) 223 092 2342
The branches of Bajaj Finserv Lending can be found here:

http://www.bajajfinservlending.in/branch-locator.aspx
 
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Bajaj Finserv Complaints & Reviews

Bajaj Finserv - not receiving property papers in spite of loan repayment

User
 nitinbarai on Oct 1, 2014
SIR, (402LAP00063901) I HAVE FORECLOSED THE LOAN AMOUNT ON 9.9.14 BY PAYING 138000/- EXTRA .AFTER INQUIRING OF PROPERTY DOCUMENTS ON 21.9.14 THEY HAVE DEMANDED ONE MORE LOAN A/C AMOUNT WHICH WAS NOT LINKED WITH LAP .I HAVE PAID THE SAME ON 24.9.14 INSPITE OF THAT I AM NOT GETTING THE PROPERTY DOCUMENTS .I HAD GIVE RS 70000/- TO YOUR EXECUTIVE TO SWITCH OVER THE INTEREST RATE IN THE MONTH OF MAY I HAV THE PROOF FOR THE SAME .OUT OF THAT ONLY RS30000/- ARE REFLECTING IN A/C STATEMENT AFTER ENQUIRING YOUR EXECUTIVE PROMISES TO REFUND THE BALANCE AMOUNT OF RS40000/- IN TWO WEEKS .YOUR ANOTHER EXECUTIVE...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - complate for login problem and approval

User
 Pavankumar C Indi on Sep 30, 2014
hi this is pavankumar c indi my mail id is prachitapavan731@gmail.com please respond me a my next login apporval and my cd loan no is - 4040cd00534097 my problem is i can't by any product because my emi card is not there that's what and also when i am buying my first product that is the very less amount washing machine and my first emi is chakk bounces happen and my last 2 emi also happen like this because i got a accident that's what i cound't loging are i coud'nt buy and product in bfl please i have to make a plan to by a sony 3d blu ray home theter that's what please give me a approval to by...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Finserv - Paid through online but still hitting through ECS Lan no 4030CD03756291

User
 lbala on Sep 26, 2014
I am disappointed with the way the customer is handled in bajaj finserv. Due to the signature mismatch, My ecs was rejected on 5th sep 2014 though my account had sufficient balance. As soon as I come to know this, I made the payment on 9th sep 2014 and got the ackowledgement email from bajaj. But 1 more ECS hit was done from bajaj finserv and I got a sms on 24th sep saying my EMI bounced. My sb account also debited with Rs. 121 as penalty charges. Could you please stop hitting through ECS and allow me to pay online? For this let me know the procedure to be followed. Balasubramanian...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - EMI mandate is rejected by bank_Loan account-402SAL04869285

User
 sujeet chavan on Sep 26, 2014
I got a message from DM-BAJAJF "Dear Customer, your EMI mandate is rejected by your bank. While we reprocess payment, we request you to register mandate and send a copy to BFL" What should I understand with this message? Whom should I contact (or) How can i register mandate? send a copy to BFL?????? with out any email id mentioned (or) location mentioned to go and drop how can a person do this ???? My salaried Loan ac no - 402SAL04869285 Regards, Sujeet...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Illegal ECS attempt

User
 iconmanin on Sep 24, 2014
Hi my login id Is 11027149, my name is Chitra mudaliar. You can check your record that I already paid off my loan earlier (foreclosures ) but still u tried to charge my account by sending ECS, now u spoiled my banking reputation by sending fake ECS. I lost 1000rs by your ECS return. My account number is 00210108387 with kalupur commercial bank. Now I am gonna drag you to the consumer court for spoiling my banking records. Chitra mudaliar 9033315586...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Bajaj Finserv - Dispute on Loan paid - UnAuthorized Calls

User
 Karthikeyan Anbarasan on Sep 22, 2014
Hi Team, As mentioned in my previous complaint listed below. My loan is completely paid and I got the NOC http://www.consumercomplaints.in/bajaj-finserv-dispute-on-loan-paid-c941074#c2057855 Again I am getting calls from +91-8459797659 (Mr.Rana and Mr.Ashok) claiming that they are from Dell Hight Court and they are asking me to pay the money 12, 000 immediately or else an arrest warant will be issued. I tried explaining them they dont even understand english and telling they are from High Court. I explained them that I have NOC even then they are telling Bajaj Finance has not sent any...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Activate my Bajaj Emi card

User
 bencymonika on Sep 21, 2014
Pls activate my card last six month i have not done any transaction so that card has automaticallyblocked.pls activate the card i need to purchase the laptop.? Thanks & Regards B Bency Monika Details Are: Name : B Bency Monika, Card No :2030 4000 0018 5365, Exp Date : 06/13 -06/23, Card type: Gold...
Complaint comments Read comments [3] Complaint category Electronics & Appliances

Bajaj Finserv - refusal from personal loan

User
 rukaiya9200 on Sep 20, 2014
Respected sir/madam my name is rukaiya f kokani i am an existing customer of bajaj finserv and i have taken various products from bajaj in return i have paid all the installments regularly but as today i required a personal loan i am unable to get without any reasons is this the way to treat guineune customers tell me the person have malafied intension u provide loan to them but we are your guinuene customers u all dont trust us please look in the matter as i required the loan for my brothers marriage i can only request thank you my mobile no is 9833560121/9004279786....
Complaint comments Read comments [3] Complaint category Loans

Bajajfinserv - blocked emi card

User
 rukaiya9200 on Sep 20, 2014
Respected, sir/madam, This is rukaiya farhan kokani i am a member of bajaj finserv i have taken various products from bajaj and i have paid regular installments but i as on today my card was active but as i visited croma for a purchase my card was blocked and yet now i have 40000 available limit with my card i have paid 10721 rs regularly for 12 months due to which i had several offers from bajajfinserv but today when in actually applied for consumer loan or personal loan i realised that it was all false comitments by bajaj please look into the matter my mobile no is 9833560121/9004279786 ...
Complaint comments Read comments Complaint category Loans

Bajaj Finserv - Excess loan amount shown in my loan A/c no 5150CD03745351.

User
 MANISH KUMAR EPFO on Sep 19, 2014
Sir, I want to draw your attention towards following facts: I have purchased a window Air Conditioner from National Electronics, Sakchi, Jamshedpur on 28/02/2014 worth Rs 27000/- only. Out of Rs 27000/-, I have paid Rs 7000/- as down payment and remaining amount i.e. Rs 20000/- only financed through Bajaj Finance and also paid its processing charge Rs 600/- only. Today I become very shocked and surprised to know that the total loan amount mentioned in my loan account statement is Rs 30000/- instead of rs 20000/- which I got from your consumer portal. I am your very old customer and satisfied...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Bajaj Finserv - Dispute on Loan paid

User
 Karthikeyan Anbarasan on Sep 18, 2014
Hi I purchased a TV on Bajaj Loan and I paid all the installments correctly, last 4 months of my EMI i paid as cash as my cheque was bouncing. I called Bajaj Finserv team and they sent a representative to collect the cash. Last year i got a call from them asking me to pay 12000 as dispute amount on cheque bouncing charges. I informed them i cant pay and they asked me to pay the bouncing charges alone (2000rs) and remaining interest they will waiv off. This was done by Mr Pasha (04465623602) from Chennai. I maid the payment and they didnt close the account and didnt send me the NOC as well. After...
Complaint comments Read comments [3] Complaint category Loans

Bajaj Finserv - dispute of charge on loan

User
 valerine.martins@yahoo.com on Sep 17, 2014
hi my loan ac no is 4050cd01599722. I have got a mobile on emi on 02mar 2014 through Bajaj finance . My Bajaj finance was linked to my HDFC BANK savings ac. Which was closed long back. At the time of application of loan I gave a check from bank of Baroda savings ac, but the ac number wasn't updated, the cheque kept on bouncing because it was charging wrong account number. We did notify Bajaj finance representative at vijay sales, who asked to provide a new canceled cheque of bank of Baroda to get the account number updated. Provided the check to representative who said it is will couriered to...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - DEACTIVATION OF EMI CARD

User
 5055954 on Sep 17, 2014
SIR, With reference to your mail dated 16/09/2014 against existing Member Identification(EMI) card no.xxxxxxxxxxxx9882, I would like to request you please deactivate this card. I do not require any such card. Thanking you, Sajal Banerjee...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - EMI Deductions even after Loan Foreclosure

User
 Tilak Raj Gaur on Sep 16, 2014
Hi, I had taken two Consumer durable loans from Bajaj and in July month have done the foreclosure of same through your website from my bank Kotak Online banking. Despite that from last 2 months you guys have deducted the EMI and this month also I have received the following 2 Msg. Have tried reaching your toll free no. But there is no CSE to update me on following issues. You are requested to take this matter on an urgent basis and refund the amount and do send the FNF of both the loan closures. SMS - 1. Hi, EMI of Rs.2772/-for Loan#4010CD02845640 is due on 05-SEP-14.Keep your...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Stay away from this one

User
 Sonawala Jignesh on Sep 15, 2014
BFL LOAN A/C NO 5770PL00149988


DEAR SIR/MADAM,
I am jignesh sonawala as per above refer my loan a/c no.i have complaint you that i could pay your emi from my HDFC BANK SALARY A/C because since 01 jan 2014 my this a/c is convert in to saving a/c and for this reason my a/c has closed so i request you by sending email to your customercare email id on dec 2013 about this problem that please help me to change my ECS from other bank but you i have not yet help me and in every month you are hitting my a/c ecs bounce charges.i need your help to change my ecs a/c and waive...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - stop harassing me from collection team

User
 Sonawala Jignesh on Sep 15, 2014
LOAN A/C NO :5770PL00149988 Dear Sir/Madam, I am jignesh sonawala as per above refer loan number.i am requesting you to stop harassing me from collection team they have call me for 25 to 30 times ( collection lady call number 8976000252) date 15 sept 2014repeated very day for my emi payment and one more lady call for emi payment and she told me(collection lady call number 9029032743/44) if i will not pay emi today she will send there person for collection to my residence address but i already told her on satursday 13 sept 2014 that i m try to pay outstanding emi amount by using your bajaj...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Did not receive EMI Card

User
 Umakanth Sagar on Sep 12, 2014
Dear Sir, My Account No.5010381 and I have purchased Tv from BFL that ur DM Bajaj Sms to my mobile that your available EMI Card Max loan amount is Rs. 35, 000 and i did not receive any EMI Card so far. R. Umakanth contact no 8121877537...
Complaint comments Read comments [2] Complaint category TVs

Bajaj Finserv - False guidence and Pre-approved loan, loss of Rs 13,120

User
 kranthim on Sep 12, 2014
Sir, Loss of Rs 13, 120 from Bajaj Finance due to one month pre-approval of loan. Loan Application No: 53201287843 I require loan amount from October’14 but it is given in the month of September’14 without my mail conformation or any intimation. Person named Sauvik Chakravorty (sauvik.chakravorty@bajajfinserv.in) from Bajaj Finance sales team falsely guided me by taking a signatures on Cheques and Loan agreement without approving the loan amount. In-spite of questioning and denying to do signature, Mr. Chakravorty assured me that without my final mail conformation loan will not be sanctioned....
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Excess EMI Amount Debited

User
 winwaysitsolutions@gmail.com on Sep 11, 2014
1 st Mail ======================================================================================= ---------- Forwarded message ---------- From: Siva Kumar <sivak3213@gmail.com> Date: Tue, Feb 4, 2014 at 1:31 PM Subject: Bajaj finance from smart chromepet To: winwaysitsolutions@gmail.com Dear Sir, Find the attachment below. ----------------------------------------------------------------------------------------------------------------------------------------------- 2 nd Mail ======================================================================================= ----------...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Insurance done on wrong commitment (424BAL04184872)

User
 jamwalsuraj on Sep 11, 2014
Dear Concern, I am having 2 loans of consumer durables( 4240CD03256090 & 4240CD03261700) which i am paying on monthly basis. I got a call some days ago, saying that bajaj fin. is proving me Health insurance of rs 3 lacs on adding up 162/month for 10 months only, but now i have checked my online account it is showing 1162/month. I felt like cheated. Is this the way you are going to treat innocent customers who are paying their EMIs on time. I request you to close this (424BAL04184872) as it was wrongly done by committing something else otherwise i dont have any other option left expect going...
Complaint comments Read comments [2] Complaint category Insurance

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