Bajaj Finserv Customer Care
Bajaj Finance Limited/ Bajaj Finserv Lending
Customer satisfaction rating: 17%
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838
COMPLAINTS

Bajaj Finserv Customer Care

Bajaj Finance Limited/ Bajaj Finserv Lending

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Address
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near Virwani Industrial Estate
Off Western Express Highway

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
125
72

Mobile:
Mobile:
80
55

Additional info
Customer satisfaction rating
17%
Complaints
838
Responses
520
Resolved
13
So far so good - The company responded to our notifications and is working on resolving complaints.

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Bajaj Finserv Customer Care related pictures (97)

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv — Balic Cd premium

 Mayur gurav on May 13, 2016
Hello,

I have a BALIC PREMIUM CD LOAN 405BAL00045372 (6 year old) this was came along with my consumer durable loan. My consumer durable loan is cleared but this is not got paid. some rs. 82 payment is not done. But nobody reach out to me for this payment after 6 yrs people have started calling me. they also told me that they have sent me leagal notice which i have not received. Not the payment amount is Rs.8032 and they want me to pay full amount which i am not agree to pay as they don't notify me earlier or after failure too. Please help me out here.

Regards,
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — Srn05388915

 Apoorv Raghuvanshi on May 12, 2016
Dear bajaj finance team,

I applied for an emi card online by paying rs. 349. I did receive a confirmation message from your company on may 10, 2016.

My query was if my card can be delivered to my office address instead of my residential address? For which i have not received any update on this query.

Can you please let me know what is the time line to get the emi card and also if the same can be delivered to an alternative address?

Thanks,
Apoorv...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finserv — Bajaj emi card dispatch problem

 vijay kumar l on May 12, 2016
Dear sir,
This is L Vijay kumar, my Emi card is not delivered still now
i have enquaired with dispached track id (43393337934), they people are said to me the emi card is returned why because address is not cleared thats why the card is returned so plz contact to bajaj people and say to him againe dispatch .
so plz againe dispach my EMI Card again
my loan account number is 400CD19853653
MOB NO 9160214400
Mail id : vijay.lingapur66@gmail.com


Regards
L Vijay kumar

address :
Plot no:11, opp:vasavi appartments
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finserv — Emi card 20304000006481115 deactivated

 diyajona on May 11, 2016
Dear sir I am using emi card 20304000006481115 since 2012 november. i am a regular payer but unfortunately just for short of 7/- rupees my emi payment was defaulted on 05/01/2016 . immediately I re payed the emi amount. But my EMI card was deactivated & on inquiry I was told my card will be activated after 105 day but till date system showing that my card is under deactivated stage only. when my card will be activated....
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finserv — Irrelevant deduction of amount from my account

 Gourav Agarwal on May 11, 2016
I had ordered Washing Machine and Kent Purifier from Great Eastern shop in Salkia(Howrah) on appromiately 7th March. The net EMI was 2900 approx. But I cancelled that once as I was not satisfied with the Product. So the Bajaj Finserv guy told me that he will cancel this EMI process within a week. But on 2nd May, amount of Rs 2907 has been deducted from my account. Even though I have cancelled the product from that store....
Complaint comments  Read comments [1]Complaint category Appliances

Bajaj Finserv — Bajaj finserv emi card is blocked

 mayur salampure on May 11, 2016
Hi,
My name is kanhiya mansing salampure my card no. 2030400000104135. My card is temporay is block of last 4day. Request you please activate my card. This is not a good customer service. You people blocked my care without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service. On the same issue before the thing happening. I called your representative and ask him regarding the same, she told me your card will not be blocked this is not my good service experience with bajaj finance customer serving team. You should well trend your team...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — Regarding purchase of vivo mobile from sangeetha mobile pvt ltd

 shimilamani9@gmail.com on May 11, 2016
Dear sir,

I have purchased a smart phone of make vivo from m/s. Sangeetha mobile pvt ltd. The price of the mobile is rs, 11, 000.00. I have purchased from my emi card issued by bajaj finserv. As per the statement i been charged only the processing charge of rs.749.00 only. But the person at sangeetha mobile pvt ltd has taken a down payment of rs.4, 146.00 (Two months emi ie rs.2, 446.00) balance amount they claiming that the bajaj finance has charged ie rs.1, 700.00. Kindly clarify the matter please.

Regards,
M. Manikantan (Customer id - 17099860)...
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finserv — My card is temporarily suspended

 Shreyaas99 on May 10, 2016
Bajaj Finserv suspension of EMI card without
Hi Need your help in understanding the reason for blocking my Bajaj EMI card with out any reason. I haven't used it for quite a long time and was shocked to hear when i get to know my EMI card was temporarily blocked from Bajaj finserv guys in reliance and it was told to contact Bajaj Finserv Customer care on their toll free number for knowing the reason for such block and unblocking the same, when i called the customer care toll free number i didn't get proper reply as it was IVR, not i got proper reply nor an chance to speak to customer care...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Misguided about personal loan

 Queenpreet kaur on May 9, 2016
I received a call for personal loan from bajaj after refusing so many times they keel on calling and compelling me for loan, as i had a requirement so after so many calls i agreed and told every thing and handed over my application and documents to mr. Rahul and mr. Keshav but they misguided me as they already know that my husband also applied for lian earlier and our one loan was running they knew that my application for loan will not be accepted but then also they applied online to raise their own points and complete their targets and now i can't apply anywhere else as it shows on online system....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Wrong information

 pravir on May 9, 2016
I have applied for a loan overdraft facility for Rs.6 lacs and I asked the concerned person I will take loan if processing fees is 1% then only I will avail the loan. But when I get the amount it was found processing fees was deducted at the rate of 2% and I did not give any acceptance about the loan although same was given. When I took up the matter strongly with bajaj finace then they deposit some amount but did not deposit difference amount and everyday they are sending apology mail that they will deposit money shortly but till date they did not deposit after repeated follow up.My loan a/c no....
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finserv — Regarding status of pl loan

 mail2rajeshkhanna on May 9, 2016
I have applied for a personal loan of Rs 2, 50, 000 in online and i could see that the current status as "Approved in principle". They asked for statement of account of my home. I have sent. They called and updated that they will forward to the next level for processing. I am not able to reach anyone for the status. If i call the customer care, i am receiving the message like "all executives are busy.please press 1 to call back." I have done 100 times and no response. Either they should update the status frequently as a follow up. When the customer is in an emergency this looks really hard. Please...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Payments for my emi's

 Anurag Singh 1402 on May 7, 2016
Dear Team,

I had taken a loan in the year 2013, for which payment was started from 2015.
While doing the same I fall short many times during the end of 2015.

But still it's not clear that my loan amount payments is close full and final or not.

It would be my humble request to you all to kindly update me over my payment details statements.

My loan account numbers is "4030CD06371516"...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Finserv — Reversal of my insurance amount

 Rizz Khan on May 6, 2016
Respected sir,
I have taken mobile on emi throughout bajaj finserv. That time i have clearly mention that i don't want any insurance. But they added insurance with my emi. I have sent mail for the deactivation and they sent me mail for the deactivation refer attach copy. But yesterday they deducted amt with insurance.. Since 2mnth i m facing problem. And they are not helping me. Please help me with the same...
Regards
Rizwana khan
Loan no 405dfs20451536....
Complaint comments  Read comments [6]Complaint category Loans

Bajaj Finserv — Stop promotional calls

 Barun Thounaojam on May 5, 2016
I am seriously tired of receiving promotional calls from bajaj finance. I have already made a online complaint through online customer care service ( complaint no srn05320706 ). They replied me back stating they will solve the problem very soon and stop calling my number. But still i am receiving 3 to 4 calls everyday from bajaj finance. This is a serious unethical, cheapest nature we never expect from a reputed company like bajaj. Stop harassing and annoying your consumers. My number is 8985476947.Please look into the matter as soon as possible. In future i will be reluctant to avail any facility...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — Extended warranty cancellation for account 30552208

 Rahul rchavan on May 5, 2016
My customer id is 30552208, i have brought a bluestar ac on emi from bajaj finserv on 27-03-2016.. I said no for the extended warrenty to the bajaj finserv representative at that time but now i got charge of rs. 2, 982 for that. What is this..?? Its not being professional. I want to cancel his extwnded warrenty. . I sent a couple of message "ew cancel" to number 9227564444 as per suggested by your representative but its not yet cancel. Also i droped couple of mail to your customer care mail id. Only response i got is auto generated service request srn05324992. But no resolution.
I am not...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finserv — My emi card blocked without any intimate

 raksoni on May 4, 2016
My emi card blocked without any intimate and now they call me and told that your 5000/- is over due so that is why my card was blocked i asked them which 5000/- is over due they told they dont know and telling me that check to cibil website what is this i did not taken another loan and now there are doing a fraud with me please updated my complaint and take action asap...even i conformed with the cibil customer care also they told me that please ask your bajaj finance customer number what all this thing they are doing now please it is a request launch my complaint and take action ....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Bajaj finserv has not updated my cibil status as it was settled in 2012

 agprem on May 3, 2016
Sir,
I have taken consumer loan fir my laptop Compaq presario in 2007 and settled my loan in 2012 .I have NOC and receipt of settled amount.still the company bajaj finserv has not updated cibil status bcoz of this i m unable to take loan its very problematic for me.I have mailed the company several time no response from them plz do update my cibil status
Arvind kumar varshney
Pan no : AVAPAS8716B
Loan account no : 404128779
Plz I request bajaj finserv to update my cibil status for this loan....
Complaint comments  Read comments [3]Complaint category Laptops / Notebooks

Bajaj Finserv — Frequent automated calls from bajaj finance

 Rao Palepu on May 2, 2016
I am getting frequent automated calls from bajaj finance for loan. There is no option to express that i am not interested in any loan. These calls are very disturbing to me and getting at least four times a day. Despite of repeated requests to delete my mobile number from the database no body is bothering and repeatedly getting calls irrespective of timings and conditions where i am. As i am holding a responsible position in my organization it is very disturbing and spoiling my career. In the past i had availed loan for purchasing few household items and it doesn't mean that i should forever opt...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — Regarding the deduction of emi once again from the bank account

 harish.y.j on May 1, 2016
This is my loan#4040cd18332535 and i have paid the emi for the month of april 2015 by cash through the bajaj finserv executive, but once again it has been deducted from my bank account for the same month, hence refund the amount back to my bank account, please do it at the earliest this is the second time i am facing the same problem from bajaj finserv,...
Complaint comments  Read comments [1]Complaint category TVs

Bajaj Finserv — Mobile insurance claim

 mohd wasim raja khan on Apr 30, 2016
1. Personal Details – Name-md wasim raja khan
phone number- 9752418271
address- R.B-3 Building.no-450/6
Upper line Railway colony Near
shakti dhamm mandir
2. Details of Complaint – product- samsung mobile samsung A8 cost 25800
service name-samsung
serial no-355015070256192
invoice no-29/01/2016
complaint number-022-28717171,
020 3957 4151

wecare@bajajfinserv.in,

BAAR@general.bajajallianz.co.in

3. complaint description- i lost my mobile during travelling in train
at...
Complaint comments  Read comments [1]Complaint category Insurance

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