Bajaj Finserv Logo

Bajaj Finserv Customer Care

Bajaj Finance Limited (Bajaj Finserv Lending)

4th Floor, 271 Business Park, Model Industrial Estate
Near Virwani Industrial Estate, Off Western Express Highway,
Goregaon East, Mumbai
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:+1 800 209 4151 (Toll Free)
Mobile:+91 (0) 223 092 2342
The branches of Bajaj Finserv Lending can be found here:

http://www.bajajfinservlending.in/branch-locator.aspx
 
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Bajaj Finserv Complaints & Reviews

Bajaj Finserv - Query on loan CONSUMER Loan 4040CD00511047

User
 amith009 on Feb 6, 2015
Dear Bajaj Finance Team, I had one consumer loan with the reference number is 4040CD00511047. I took the loan on August 2013 and 15 October 2013 I chose option for Foreclosure option online and I pay 23.233. So Its should we close on the November onward. But in a statement its showing overdue charge 150. May I know reason for that. And my 23.233 its showing on payable at 23 January 2015. Please clear my doubt as soon as possible. Before taking any legal action. Thanks...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Bajaj Finance - EMI Payment- Deducted twice

User
 Deepanraj14 on Feb 6, 2015
Hi, I am having one loan from bajaj finance and my loan due date is 5th of every month. Due to some problem I count make the payment on time. I tried to do the payment on 2nd of feb 2015 and amount got deducted from my iob account but i got the failure notification from bajaj saying transaction was failed. Hence i had to make one more transaction using the same account and it was again declined.l. but my failed transaction amount has not been credited to my account yet. I have been calling bajaj finance customer care and they are not bothered to answer the calls....
Complaint comments Read comments [3] Complaint category Loans

Bajaj Finserv - Deduction of EMI of Rs. 4160 even after foreclosure of my Consumer Durable Loan

User
 Subhajyoti Jana on Feb 5, 2015
My CD loan acc no is: 410DDF03688409. On 14.01.2015 I hv foreclosed my loan by paying. Rs 16640. EMI is, till being deducted. Kindly arrange to refund it. ( Deduction of 7th emi, ) and issue NOC. Also arrange to update my loan status....
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Request for noc reg

User
 kanchigovindaraju on Feb 5, 2015
Dear sir,

I have purchased washing machine on 27-04-2014 through your finance. For eight months EMS. The last installment
is also cleared in the month of January - 2015, However I did not get NOC so-far


Hence, you are humbly requested kindly provide NOC as early as possible.


Your instant action is highly obliged.

thanking you


k. govinda raju,
medical record officer,

res. no. TYPE-II, "B" 218
SGPGIMS, CAMPUS,
RAIBARELI ROAD,
LUCKNOW.
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Fake call for home loan

User
 agre_susheel on Feb 4, 2015
I have received call from Bajaj finance for the Home Loan. They have taken scanned KYC documents & gave approval for 30 lac for Home Loan. As per their communication, I have to do NEFT to their A/c Rs 60856/- as advance EMI of two Months then they will deposit the 30 lac as a loan to my a/c. They refuses for Loan approval letter on their letter head. Their email is bajajallianzefincorp@financier.com & their contact Nos are 9599107875, 9717845697, 9527055858, 9599107874, 9555916425....
Complaint comments Read comments [5] Complaint category Home & Garden

Bajaj Finserv - Not getting in touch with your customer care executive

User
 Dharmendrasinh Zala on Feb 4, 2015
i am trying to call to you cutomer care executive but there was no option to talk with you cutomer executive my card satus showing outstanding bal of rs38652 and i completed my all loan there are 3 loan which is already completed still it shows out standing bal of my 12660511...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - EMI deductions

User
 Kartheek Maradani on Feb 3, 2015
Hi Team, My Name is Kartheek Maradani and i purchased 3 items using Bajaj Finserv Loan. My EMI start date is 5 Aug 2014 and the deductions from my ICICI Salary account have been started in time. But in the customer portal the EMI start date is showing as 5 Sep 2014 and it is wrong. Please correct the information in my loan details accordingly. Loan Details : Name - Kartheek Maradani Experia User ID - 16511888 Registered Mobile number - 8885846184 Loan Numbers - 4000CD04007758 / 4000CD03998879 / 4000VS03464266...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Too many unwanted marketing calls

User
 babbarkrishan on Feb 3, 2015
I am very much frustrated from unwanted and unlimited marketing calls of Bajaj Finance. Irrespective of so many requests of not calling me and Registration on DND, I am getting calls again and again. Today I got another call from Sanjay 84689-60993. Here are given another numbers and calls history 8285015240, 88021-70589 Oct., 2014 88823-85290 on 15th Nov., 2014 9015662247 on 18th Nov., 2014 Sarita # 8882284643 on 2nd Dec, 2014 They never checked DND registration rather just call and disturb coustomer. I would suggest never ever buy anything from Bajaj Finance so that you can avoid...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Ur executive bad behaviour with me

User
 mavenu on Feb 2, 2015
Dear isr iam loan holder of ur bajaj consumer loans i cleared all my 13
Emis without bouns and last emi was bounced even i maintained sufficient
Balance same time bank debited atm charges 350/- with less 100 rupee
Emi was uncleared i have good relation with all banks u can check online
With my pan no ahapg4061a i was never defaulter of any credit card or
Bank usually in hdfc they attemt 2nd clearence for same emi so i thought
U will attempt 2nd time that has not happen on e person called me 0n
13.01.2015 to pay bounced emi i am given positive...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Loan not yet Closed - Proposal/Loan No: 412/029101) - reg

User
 jebaclane on Jan 28, 2015
Dear Sir, Greetings My loan no (Proposal/Loan No: 412/029101) in your company for purchasing pulsar 150 cc (No. TN 58 R 6441) I have completed the loan and received the NOC from your madurai bye pass Road office File the NOC in the RTO office and removed the hypothecation The Loan cancelled in my RC book and it is effect from 09 - June 2009 But still your person were saying that my loan in pending I have attached my RC book for your reference you can see the removal of hypothecation So please check the attachment and cancel my loan Account and update me at the earliest If...
Complaint comments Read comments [4] Complaint category Auto Insurance & Loan

Bajaj Finserv - NOC not issued after consumer loan closure

User
 Vineeta Teresa Job on Jan 28, 2015
Hello Team, This is to inform that it has been 4 months since my Consumer Loan with Bajaj Finance has closed. However, I have not yet received my NOC nor has the same been updated in CIBIL as loan closed. My customer id is: 11945975. My Loan Account number is: 4040CD00488115. I have checked the Bajaj Finserv Lending website. However, I do not see the letter issued. I have tried contacting customer care several times but I do no receive a favourable response. Hence, I request you to kindly instruct the Bajaj Finserv Company to issue the NOC to me at the earliest as it is impacting...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - EMI payment deducted twice

User
 bishnugupta on Jan 26, 2015
I am Bharati Gupta mobile no-8296198258, loan a/c 4100cd0041423 EMI 1469 per month Unfortunatly it is bounced from my a/c due to your fault.because it is debited twice in a month which is first 2/9/2013 and another20/9/2013and for that bounced charge is already IDBI bank deducted 225x3=675 from my a/c.I complaint your company collector executive Subhashis Mukherjee on dated-22/11/2013 with bank statement but no any relief till date your company demand EMI bounced charge at present rs1050 so I request to you solve my problem&oblige and unbloced my EMI card for further purcheses...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Bajaj Finserv - Additional Loan "BALIC PREMIUM CD LOAN " added without any notice

User
 nandkumar kulkarni 09 on Jan 25, 2015
I am Nandkumar Kulkarni from Thane. I bought one Whirlpool washing machine & one Samsung Oven from Reliance Digital, Korum Mall, Thane (w). When I checked my account on bajajfinserv.in & shocked to see that some BALIC PREMIUM CD LOAN (577BAL07158390) in my aacount with my other loans. I do not understand what it actually is? & I did not apply for such kind of loan and I was not told anything like this when I bought those products. Why this extra loan is being associated with my other loans? Please Kindly Cancel this Balic Premium CD Loan bocause I did not apply this loan, Please help...
Complaint comments Read comments [3] Complaint category Loans

Bajaj Finserv - Cheque Bounce Issue- Fine of 700rs

User
 venkatesh ch on Jan 23, 2015
Hi Need you support in understanding below issue..I have linked all my EMIs till Aug 14 with my salary account.. But Bajaj Finserv customer representative had called me and asked me to pay 700rs as a cheque bounce fine for the month of Jan 14..!! FYI: I have taken 3 Loans using Bajaj Finserv card worht of 2 Lakhs+ till date and there is not even single EMI which I have paid after due date.. You can even check all my recordsBut due to technical error, amount was not deducted from my salary account for 2 months(i.e Jan 14 and Feb 14) and Executive person came to me and collected amount for those 2...
Complaint comments Read comments [2] Complaint category TVs

Bajaj Finserv - loan amount not received

User
 Shibu Prasad Praharaj on Jan 22, 2015
Dear sir/madam, my name is shibu prasad praharaj i apply for a lone agenst insurance i all redy pay 1lk10thausend rupes also after that they are send me one mail that is saction latter and cheque but till now i am not recived any amount.now i call him and mail also so many time but they people are not received my call or mail.now they are demanding 20thausend rupes so please help me....
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Non receipt of Bookmyshow vouchers

User
 vimalnsumaria on Jan 22, 2015
As per mail recieved from bajaj finserve on 16th DECEMBER 2014, i would hereby like to inform you that yet i have not recieved Bookmyshow vouchers. I had got an confirmation email regarding eligibility On Tue, Dec 16, 2014 at 6:12 PM, vimal sumaria <vimalnsumaria@gmail.com> wrote: ---------- Forwarded message ---------- From: "wecare@bajajfinserv.in" <wecare@bajajfinserv.in> Date: Dec 16, 2014 5:57 PM Subject: EMI Card Offers Related To: <vimalnsumaria@gmail.com> Cc: Dear Customer, Greetings from Bajaj Finserv. At the outset we regret the inconvenience caused....
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Home Loan in Bajaj very worst process [Resolved]

User
 esridhar on Jan 20, 2015
​Hi, I have transfer my home from LIC to Bajaj Finser on Nov'14. But till now my top loan amount not credit. Whenever i called their marking team or their manager, they said sure today will credit. But past 2 month I have followed them, no one take action of this. I have send wecare@bajajfinserv.com, They are called and said the issue will be finished within 48hrs but till now not resolved. But they have intimate to me EMI start from 2-Feb-15 with interest. I don't where i will compliant. I am decided go to some other bank or again LIC. In my suggestion very worst process...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - MIS BEHAVING WITH CUSTOMER

User
 mavenu on Jan 16, 2015
DEAR ISR IAM LOAN HOLDER OF UR BAJAJ CONSUMER LOANS I CLEARED ALL MY 13 EMIS WITHOUT BOUNS AND LAST EMI WAS BOUNCED EVEN I MAINTAINED SUFFICIENT BALANCE SAME TIME BANK DEBITED ATM CHARGES 350/- WITH LESS 100 RUPEE EMI WAS UNCLEARED I HAVE GOOD RELATION WITH ALL BANKS U CAN CHECK ONLINE WITH MY PAN NO ahapg4061a I WAS NEVER DEFAULTER OF ANY CREDIT CARD OR BANK USUALLY IN HDFC THEY ATTEMT 2ND CLEARENCE FOR SAME EMI SO I THOUGHT U WILL ATTEMPT 2ND TIME THAT HAS NOT HAPPEN ON E PERSON CALLED ME 0N 13.01.2015 TO PAY BOUNCED EMI I AM GIVEN POSITIVE RESPONSE AND I ASKED TO SEND BANK DETAILS SO THAT I CAN...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Bajaj Fake threatening call

User
 MohamedAbdullah on Jan 13, 2015
My name is mohamed abdullah and i got loan from bajajfinserv lending in 05-04-2011 and paid fully with loan number 4120CD00015639 . but i got call from some one today 13-1-2015 and you have to pay 4050 rupees and the case against you was in delhi police and he spoke like threatening me and am a Crime reporter in chennai's big media and 8 years experienced in same field. I really annoyed with this call and contacted cyber crime immediately and proceeded with my inspector who is very long friend of mine officially and personally. I never expected these kind of call from bajaj side and am ready to...
Complaint comments Read comments [3] Complaint category Loans

Bajaj Finserv - Worst Service and Consumer Experience

User
 ruchi2424 on Jan 13, 2015
Hi, I took Fridge from Kohinoor my account no 4050CD04947041, every time i get a call from bank ur ECS is not deducted (Reason Unknown).. Every new exectuive who visited our home to collect EMI was given all the documents, inspite of submitting my document 3 times still its not been done.. I am facing probelms all the time.. Bank charges also applicable. i really dont know how can a compnay like Bajaj be so careless and Irresponsible.. Customer service should be the 1st thing dey should think off.....
Complaint comments Read comments [3] Complaint category Refrigerators

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