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Bajaj Finserv Customer Care

Bajaj Finance Limited (Bajaj Finserv Lending)

4th Floor, 271 Business Park, Model Industrial Estate
Near Virwani Industrial Estate, Off Western Express Highway,
Goregaon East, Mumbai
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:+1 800 209 4151 (Toll Free)
Mobile:+91 (0) 223 092 2342
The branches of Bajaj Finserv Lending can be found here:

http://www.bajajfinservlending.in/branch-locator.aspx
 
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Bajaj Finserv Complaints & Reviews

Bajaj Finserv - Wrong EMI Estimation [Resolved]

User
 SivaKumarRajendran on Jun 17, 2015
Name - Deepa. S Loan Acc no - 4030CD10210242 Ph no - 9940182801 & Alt - 9551095520 We Purchased a Air Conditioner worth of 30600.rs at Viveks (Purshawakkam Branch, Chennai) with Bajaj Finance on 23rd May 2015, • Finance executive, offer us a loan scheme of 15000.rs as Downpayment Hence we paid the downpayment of 15000 (Inc Processing Fee of 800.rs) accordingly. • But, Later a week we received a mail from Bajaj stating to pay EMI amount of 3060.rs per month. It Seems, Bajaj executive calculated a loan value, without calculating my downpayment 15000. • Mailed to Bajaj...
Complaint comments Read comments [2] Complaint category Appliances

Bajaj Finserv - POOR CUSTOMER SERVICE - NEED EXPLANATION & REFUND

User
 Gokulakrishnan1224 on Jun 16, 2015
Dear Team, Myself Gokulakrishnan (9940370969), am holding BAJAJ FINSERV EMI card & i am paying the payments for 3 products, In the Month of June on June 10th INR 700 was debited from my account even after deduction of the three payments (Details mentioned below). I tried many many time to reach the customer care but all the time line was busy & i even tried calling to Mumbai branch office where they are cutting my call, i have ever seen such a worst customer care service like this. Please find the below mentioned Details for your reference NAME - GOKULAKRISHNAN EMI CARD NO - 2030...
Complaint comments Read comments [1] Complaint category Products & Services

Bajaj Finserv - Loan Amount different vrs actual invoice amount

User
 kamal pandit on Jun 15, 2015
I have bought AC on 28th May'15 from Golden Refrigeration Co. Actual tax invoice amount Rs.42000/- as per product MRP. This AC bought through Bajaj Finance loan. My Loan amount showing Rs.46000/- which wrong as per original tax invoice . Need to correction before EMI proceed. Dealer name:- Golden Refrigeration Co. Address:- 22, kalakar street kolkata-700007. kamal pandit 9330030033...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Finserv - EMI Card issued and blocked

User
 Srithar Kannan Thangarajan on Jun 12, 2015
Hi WeCare Team, Below are my details - Customer id is 1946 1686 EMI card : 2030 4000 1284 1435 Card was blocked due to late payment . when i visited your branch, they told me that this will be temporary and will be released in 95 days. The card was dispatched but in inactive mode. The SMS was - ' We regret to inform you that your EMI preferred card has been temporarily blocked as per terms and conditions of the company ' It is almost 3 months before. my ECS amount getting cleared 2nd of every month. Now, i need of using your service for my children school expenses. Could you please...
Complaint comments Read comments [2] Complaint category Business & Finances

Bajaj Finserv - A poor mans painful complaint

User
 topy on Jun 11, 2015
Dear sir, I am already write to complaint last 1month back still not resolved. A poor mans painful complaint with a troubled mind This is my heart ful pain complaint I am a poor middle class person working in a small work shop, Loan no:4090CD04202786 I am best customer of your Bajaj in last 7years, My total loans of your bajaj 5loans still running loan only one As regular my emi is cleared through ecs my bank.but aprial month emi of Rs.2000/-two times deduction. How to deduct 2times my amount? 1st deduct date:11/04/2015, , 2nd time:13/04/2015 I was not given any notification...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Got a call from your lawer about either paying 6000 or else go to jail [Resolved]

User
 Rishabh Parashar on Jun 11, 2015
hello my name is vivek parashar.i took a personal loan and a consumer durable loan from bajaj finance for the loan number is 4280PL00018444 and 4280CD00012812 which i have completed about 3 to 4 year ago suddenly i get a call from my lawer about my cheques being bounced and the loan number he mentioned was 428BAL00012814 when i checked on the website it was some BALIC PREMIUM CD LOAN which also i have payed for the amount of 1507/-.i am sure they have not returned my cheques and now they are bouncing it and threating me to sue me. i have loan closure letter for all the loans except this balic cd...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - EMI Card not provided

User
 mhatreashu on Jun 9, 2015
Dear Team, I have tried to reach you by verious mode but, neither received any reply to my mail communication & there is such option in call centre no. to speak with cutomer care executive. I am Akshada Sanjeev Patil & purchased Fridge in month of Sep-2014. My customer Id is - 18700830 . I have not received my EMI Card till date. Its been more than 7 months & i am awating for the same. Now I have to purchase a new product but due unavalibility of card, its not possible to me. Its realy dispointing to customer who has commited to deliver the same within month but not provided till date.Expecting...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Finserv - emi card is nut coming 4 month gone

User
 firdos sara on Jun 8, 2015
hello sir iam paid amont emi card 4month finsh but my card is nut coming what hapent i am mohd firdous khan loun acont number is 4000CD08122462 mail id firdoskhan32@yahoo.com mobil 9247170860 thanks...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Finserv - Fraud call

User
 Vaishali1989 on Jun 8, 2015
I have received call from Bajaj Finance Pune branch Name is Pragati deshmukh. They are offering personal loan against Insurance Policy with 7% rate of interest .I have deposit amount 45000/- through cheque for loan in march . But still we have not received any reply from her side ... I have talk with Mr. Punit Panda and also Pragati Deshmukh and Ajay Jore but they are not giving proper ans ...Still i have not received loan amount and my investment amount. I Have save voice clip for proof...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Extra Amount Deducted From My Account

User
 Vivek Solanke on Jun 5, 2015
I have purchased led from chroma and it's EMI is 1439 rs but extra amount of 444 deducted from my account the loan name is balic premium cd loan, i have not taken this loan even i don't know what kind of loan is this.Please help me with this, my Loan Ac no - 4020CD8992123 and Balic Loan Ac No- 402BAL09583336 my mob- 84446322287 Name - Altaf Hussain E-mail -. Altaf3010@gmail.com...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Bajaj Finserv - Additional Loan being deducted as BALIC PREMIUM CD LOAN(405BAL06092963)

User
 GauravNaik on Jun 5, 2015
Hi, I bought an Samsung TV from Borivali, Mumbai. For this product the EMI was Rs.1909 But as per bank statement says the amount is Rs.2360. And after checking with Experia portal of Bajaj Finserv some balic premium cd loan is being charged. So my question is why is being charged extra. And it's already being charged extra amount of Rs.3155. I was not told anything like this when I bought those products. Why this extra cost is being associated with my EMI amount.Also I have not got any document regarding this as well. Please clarify me why this extra amount is deducted on every month?...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - CHEATED BY GIVING FALSE INTEREST RATE

User
 survib on Jun 4, 2015
Dear sir, As per my name & complaint my name is SURENDRA R UPADHYAY, my registered mobile nos is 9167925626 in Bajaj Finserv I have got the PL loan of 93000/ hence they promise for my loan the @ interest war 18% but they r now charging me 40.86% from the beginning as my conversation to bajaj they r saying that we are charging about document MY PL A/C Nos:5770PL02264768 please help how to survive to this bank & I am really very shocked when checked my statement, hope u will help resolve my issue & make me out of this stress. thanks & Regard Surendra Upadhyay 9821193931/9167925626...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - EMI Deducted after foreclosure of account and getting NOC [Resolved]

User
 Ved Prakash on Jun 4, 2015
Dear Sir, I have used Bajaj Finserv Lending service to buy Consumer Good, the loan was upto 8 months with EMI 4584/- per month. I closed the account by paying the balance amount that was 9168/- on 26-05/2015. I got an NOC from Bajaj as well regarding the foreclosure of the account. But they have deducted this month of EMI even after they gave NOC to me and closed the account, and they don't have a Customer Number where I can call, there is an email id that is wecare@bajajfinserv.in I have emailed them but no-reply at all. I need you help to look into this issue as this is sheer fraud. Thanks. I...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Loan no: - 5800CD0842450

User
 sapna2015 on Jun 3, 2015
Hello, Company: - BAJAJFINSERV Loan no: - 5800CD0842450 Complaints: - 1. I opted this loan in the month of February, 2015 here Sales Person (Shailendra) added one more EMI in this Loan by telling me that it is a Health Insurance for which you have to pay only Rs.300/- Approximately but this been fake to me because it was a LIFE INSURANCE POLICY which I was not aware and when I asked to that SALES PERSON THEN HE SHOUTED ON ME LIKE ANYTHING….However now it is cancelled after so many complaints. 2. ECS for this LOAN supposed to start with effective 5th March, 2015 but due to Sales Person...
Complaint comments Read comments [1] Complaint category TVs

Bajaj Finserv - fraud for froclosure of my a/c 4050PL00285225

User
 vivekrane75 on Jun 3, 2015
hi, my name is vivekanand m.rane. my personal loan no is 4050PL00285225. The person who collected my emi is case of late payment condition whose name is Mr.ABID SIRGUROH ID NO. BFL0405A4, contact no. 9769211837 which is mention on receipt. The person is contacted me for pending of EMI, but when he come to meet me in the month of february 2015 i told him that i would like to foreclose my account. then before comming to collect the cash of EMI he told me on telephonic contact that you can foreclose the account by depositing the balance amount. The said amount is 16500/- CASH. I told him that i will...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Cancellation of loan

User
 Rajesh_Chennai on Jun 2, 2015
Hi Team,

Service request no - SRN03096538, was raised on 20-My-15 towards cancellation of loan of value INR 30490.00 on 03-May-15 towards purchase of Panasonic Split AC through Reliance Digital. Loan Ref no - SF22484042. Still the request is in pending status. Awaiting resolution at the earliest. Contact no - 9884077016.


Details as follows :

Reliance Digital order No - R#015
Bajaj Fin Loan Disbursement (Loan Ref no - SF22484042)....
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - wrongly ecs debit and wrongly debit closure charge

User
 radhakrishnan1980 on Jun 2, 2015
Customer Name : RADHAKRISHNAN M Agreemant Number : 4590DL01423451 Asset / Property Cost : 750, 000.00 Tenure (In Months) : 12 Interest Rate : 16 REPAYMENT SCHEDULE Product : DL Aggrement Date : 27/12/2013 Amount Financed 750000 pl rectify my problem u wrongly debit the jan 2015 as per ur plan and u have charged 50000 insurance plan and but refund only 21450 somthething why ? pl give full detail of my loan...
Complaint comments Read comments [1] Complaint category Doctors

Bajaj Finserv - Regarding Loan issue

User
 yuvamadane on Jun 2, 2015
Hello Team, I have recevied called from bajaj Finserv and the person told me we provide loan you again bharti Axa life insureance policy, so i have purchase Bharti Axa policy but after this i have regulary contact with the person how called me for this loan and he told me your loan is in progress due to some audit your loan is delay but last two weeks i am trying to call respective person but i received switch off ring. I would like request you can you please help me for this issue. Regards, Yuvraj 9769790279...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Loan recovery agent harass me for recovery.

User
 VIKRANT SHINGRE on Jun 2, 2015
My loan accont running in bajaj finance . still few days my loan last month not cleared to few isses. your loan recovery agents are harass me and my family for just 5350/- rs . i told him already to pay this amount at 05-06-2015 . but he is not stopping all this . i also complaint in near Aarey police station . and lodging FIR . I request you say this agency to stop this or im going to consumer for this all process....
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Wrong ECS debit to my Account.

User
 Devamon on May 31, 2015
Someone purchased a LG washing machine and availed a loan thru Bajaj FinServ from Harsha Dealer, Nayandahalli, Bangalore during Oct'14 and provided my details for ECS debit to Bajaj FinServ and the money (INR3300 per month) is getting deducted from my SB Account since Dec'14. Many times complaints filed with Bajaj FinServ but no proper response and they closed my four complaints raised previously without any resolution. Went to dealer Harsha Dealer in Nayandahalli, Mysuru Road today and checked with them that they say that the LG Washing Machine delivered to my home as per in their invoice/Delivery...
Complaint comments Read comments [3] Complaint category Washing Machines

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