Bajaj Finserv Customer Care

Bajaj Finserv Customer Care

Bajaj Finance Limited (Bajaj Finserv Lending)

4th Floor, 271 Business Park, Model Industrial Estate
Near Virwani Industrial Estate, Off Western Express Highway,
Goregaon East, Mumbai
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:+1 800 209 4151 (Toll Free)
Mobile:+91 (0) 223 092 2342
The branches of Bajaj Finserv Lending can be found here:

http://www.bajajfinservlending.in/branch-locator.aspx
Satisfactory Rating
1%
Complaints
508
Resolved
6
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Twitter Facebook LinkedIn

Bajaj Finserv related photos (71)

Bajaj Finserv Complaints & Reviews

Bajaj Finserv - regarding interest of the loan ammount

User
 23109750 on Jul 6, 2015
balance due- 95087.05 ammount paid-25364.00 lone ammount-69723.00, but as per your representive, has to pay 72429, therefore requesting that why should i pay more 2706. Before taking lone, your representive had tild me that lone should be zero interest( zero% interest) but i have to pay extra 2706, why? please explain....
Complaint comments Read comments [1] Complaint category Banks

Bajaj Finserv - Regards emi cards

User
 Rambhavan kauri on Jul 3, 2015
Hey i am writing this mail because i havent receive any emi card which the merchent has told me to give after 3 month ..its almost 7 month i havent receive any emi card.whenever i go they says please contact customer care ...whenever i call customer care he always says...i am in meeting i will not be able to give you detail at all ..tell me sir what kind of meeting is going on from 3 month as if we havent done any kind of meeting ...as if we dont know what meeting are...a humble request to you if you cant able to see whats going on in your whole system then please stop all this nonsense.stop promising...
Complaint comments Read comments Complaint category Credit Cards

Bajaj Finserv - Excess loan amount on vid - led led - new ivc32f2 - a

User
 12416100 on Jul 2, 2015
We purchased Videocon LED by April 2015 for 18500, we paid initial amount of Rs.6000 in the dealer showroom MGB ELECTRONICS and they said to pay Rs. 1540 as EMI for 8 months. We paid EMI for past 2 months as 1540 but now we received a message from bajaj finserv as to pay EMI of 1850 on 05/07/2015 and the loan amount as 18500 which is incorrect. Kindly take necessary steps on this and make the real loan amount as 12000. We have hard copy of the bill with us....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Finserv - Health insurance policy cancellation og 15 1000 6001 0000 7325

User
 jotaniya hiren on Jul 2, 2015
Dear sir,

I have given application for cancellation subject health insurance policy on 24. 06. 15.
And my current employer providing me the health policy. So, i dont need this policy at all.

I have already inform health isurance department on above date. But they are saying policy will not cancell now. First emi was deduct on july month. Now i dont want to pay for the same also.

I have called bajaj finance customer care but no one is replying.

Request you to cnacelled my subject policy as soon as possible.

Regards
Complaint comments Read comments Complaint category Insurance

Bajaj Finserv - ECS Clearance issue

User
 kisan mishra on Jul 2, 2015
Hi, I have been a valuable and regular customer of bajaj finserv since last 3 years and have cleared more than 7-8 loans from bajaj. This is regarding loan A/C no. 4040CD09730771, today i.e. 02/07/2015 was the first EMI due date and for some issues i was unable to keep required funds in my account prior. however i credited my account with required balance before 8 AM in the morning today and hope it won't affect the ECS. Still i request to have a check again on this since funds are available and don't want to hold a poor cibil score or be a defaulter. Hope for help on this and kindly update...
Complaint comments Read comments [4] Complaint category Loans

Bajaj Finserv - not yet received NOC of two wheeler loan

User
 atul khade on Jul 1, 2015
Respected sir i was take two wheeler loan from your finance my loan no -L2WKPR01335920, i was pay my all loan amount on date 24/06/14 but last one year not received my NOC from your side your dealer and customer care executive say your loan amount is pending i have no dues receipt of dealer so please do the needful early as possible ....
Complaint comments Read comments [1] Complaint category Auto Insurance & Loan

Bajaj Finserv - Card not being honoured

User
 12374272 on Jul 1, 2015
Dear Sir, I, Nalin Kumar Pant holder of Bajaj Finserve Card Number 2030400092410382 am not able to use my card as I stay a few kilometers away from shimla. Does staying a few away from shimla take away my right to use the card. I have taken 2 loans from Bajaj and never have missed my EMI's. Is this the way a loyal customer treated . Its a really sad state to hear that I am uneligible to use my card beacuse I stay a few kms away from Shimla. Will I run away with your money if I stay away from Shimla. This is a really sad situation. I will never recomend anyone to be a part of this stupid nexus. Regards,...
Complaint comments Read comments [1] Complaint category Business & Finances

Bajaj Finserv - Requesting to close the account

User
 lakshmi padmaja on Jul 1, 2015
respected Sir, i Ch.ramakrishna a Govt employee in APSRTC taken one month back a godrej fridge on EMI from your Bajaj financial service worth 17000/- and every month EMI of 1740 with an account no.4000CD09821662. The checks what i have given is not working as i noticed today through bank that my account is closed long back because its an saving account no.31944454349 connected to home loan account which it was closed in April 2015. so my kind request to you that due to these technical problems at my account in bank transaction i am willing to pay total of balanced amount at once of the Godrej...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Bajaj Finserv - emi card blocked without any reason

User
 prit007 on Jun 30, 2015
i mr manohar singh sohal want to complain about my bajaj EMI CARD BLOCKED-2030400009812266 unnessasarily without any reason and prior intimation which i came to know when i went to buy new microwave in palm beach kohinoor electronics on 29/06/2015 because offer was there if u buy a product there are chances to buy different gifts but my card didnt work so i again have to give my documents and then after till 30/06/2015 i m trying constantly to customer care numbers given by staff9eg-18002095152/18002005252/02039575152/18002005254 but no one to entertain and long waiting time otherwise press 1 to...
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Finserv - Threatening calls from you recovery agents

User
 dushi333 on Jun 30, 2015
Hello, I have taken a loan from your company.Loan no 4010PL08460441. I have taken cunsumor durable also, Have paid 8 installments of it. 2 of personal loan account also. From last 2 months my financial condition has become little critical. My father is a heart patient and mother is also not well. I asked your recovery agents to make me talk with our senior. I will pay the amount just little some delay is occuring and I am even ready to pay extra interest. But your recovery agents are not stopping in doing those threatening calls. I have already read how your recovery agents proceed in customer...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Loan added to my name without any consent

User
 kahndelwal.shekhar on Jun 29, 2015
I took a loan of Rs. 3, 80, 000 from Bajaj Finserv in 2014. Loan Acc num - 404SPL02390411. In April 2015, I borrowed money from friends and family to foreclose the account. I did a part payment of Rs.1, 50, 000 on 9th April 2015 through their online portal Experia, which they provide to every customer to track their loan accounts. I again logged in into the portal on 20th April 2015 to do the complete foreclosure of the loan account. I clicked on the foreclosure tab and it showed me the outstanding of approx Rs.12, 000 and I did that payment. I got the NOC certificate from Bajaj Finserv on 21st...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Unsolicited Nuisance Automated Phone Calls

User
 atulphatak on Jun 29, 2015
Hi, I have taken a consumer durables loan from your company and have submitted my contact details to you. I am getting a number of unwanted automated calls on my mobile which is causing me lot of trouble. To give you an example I got 5 automated calls in a span of 4 hours on 28/06 from numbers +91 1400 820110, +91 1409 806714, 0172 520765, 0172 5202331, 0172 5202672 at times 13:57, 12:25, 10:46, 9:44 and 09:23 respectively. I need Bajaj Finserv to kindly remove my mobile number from the contact list and stop these nuisance calls. My loan accounts are as under: 4020CD09967832 4020CD09967845 Thank...
Complaint comments Read comments [2] Complaint category Unsolicited Phone Calls

Bajaj Finserv - Bajaj finserv lending - emi card not received

User
 Shahidulla N on Jun 29, 2015
I have a Consumer Loan from Bajaj Finance and have paid my 5 EMI's and have also applied Credit card by paying 200 rupees but have not recieved the card yet also there is no phone number to contact the consumer loan dept to get any info and no options available on IVR also no mails are replied, Customer Service is pathetic, i want the card or the amount to be refunded with an apology letter sent, my loan a/c number is 4040CD07624315.

Contact # 9916782575
Email ID: nshahidulla@gmail.com...
Complaint comments Read comments [1] Complaint category Credit Cards

Bajaj Finserv - Additional amount has been cut..Named balic premium cd

User
 Vicky Shriyan on Jun 28, 2015
Complaint I am vikyath from mangalore . I bought one Sony 42 inch TV from harsha, navrangmlr@gmail.com complex, k s Rao road . For the products EMI amount is 4175 but my EMI amount deducted (thru ECS) per month is 5142 which is more than the amount what it supposed to be. Initially I overlooked the issue for several months but one day when I went through the website of bajajfinservlending, found that an extra amount of 967 being charged on every month because of BALIC PREMIUM CD LOAN (422BAL10205954). I do not understand what it actually is? I was not told anything like this when I bought those...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Balic premium cd loan 405bal10017731

User
 Z H R on Jun 28, 2015
Balic premium cd loan 405bal10017731
We have never opted for balic premium cd loan 405bal10017731 for rs2562/-.

This is serious breach of trust and cheating, as we have never opted for such loan, we had only bought a mobile phone, for the emi amount is 1910/-, which should be charged to our account, you can invariably charge our account thru direct debit for this kind of loans, we were thing bajaj is reputed financer of loans, and such things certainly makes us feel and disgusting fraudulent ways of earning profits, by making us scape goat by charging such fraudulent amounts....
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Higher EMI claimed

User
 Apurba Kabasi on Jun 27, 2015
Name : Apurba Kabasi Ph 9433505160 E-mail : a_kabasi@rediffmail.com Bajaj Card No. 4705 Complain: I purchased one HP Pavilion Laptop from Cyberworks And Co LLP, 32 Chowringhee Road, Kolkata 700071 on 28 May- 2015. Bill amount = Rs54150/-, Down payment that I made was Rs 18801/-, I avail Baja Allianz finance as an old customer of l Baja Allianz, As per their calculation I will have to pay six EMI of Rs6017. I received on SMS from Bajaj that EMI of Rs 6709/ is due on 02-July. It may please be noted that without my consent and without giving me any types intimation either over phone or e0mail,...
Complaint comments Read comments Complaint category Loans

Bajaj Finserv - Tried to take ECS 4 Times

User
 Sahil Sharma on Jun 27, 2015
I had taken a loan from Bajaj finance to purchase a phone, everything was going in order once there was issues with salary account so, the ecs was failed they were authorised try twice from the bank account, however they tried to take out 4 times resulting in multiple failures of ECS transactions, resulting in closure of my salary account, there was one installment left and this issue was created, however it was informed to them on right time when they contacted me for failed trasaction that i will make the payemnt on coming month as my salary would be credited and was paid on the same day i promised,...
Complaint comments Read comments Complaint category Loans

Bajaj Finserv - extra amount deducted for 0% interest

User
 sundaresanb on Jun 26, 2015
Sir, We purchased Onida Tv in Vasanth & co at Perundurai Road, Erode on 25/10/2014 for the Amount 30, 000 at 0% interest. EMI Rs.2000(Two thousand only) has to be deducted from our bank account, instead EMI Rs.2119 (Two thousand one hundred and Nineteen) was deducted every month. Take necessary action to deduct only amount 2000 and so far deducted extra amount to refund. My contact no :9944457577...
Complaint comments Read comments Complaint category TVs

Bajaj Finserv - excess amount deducted and no responds for this

User
 karthikaswin on Jun 25, 2015
Dear Team I have boughted 1 Washing machine and 1 grinder at vasanth & co through bajajfinserve as 0% interest ( 2 A\C) on same day. Now they deducted amount other way. They closed 1 account based my information after 4 EMI paid. and opened new A\C. ( They wongly mentioned EMI 09 instead of 10). But They still not adjusted what I paid, at my welcome letter. And another A\C they deducted Rs.300 (150*2) extra (over due as they said). But i never did late payment or missed payment. I cannot make call to the customer care(?) there is no care. and if they picked our call, they dont know how solve the...
Complaint comments Read comments Complaint category Loans

Bajaj Finserv - Complaint regarding Interest refund and Cash back on personal loan from Bajaj Finance Ltd (MR. NIRAJ AGRAWAL - 401SAL10301197)

User
 neerajagrawal_n on Jun 24, 2015
Hi Bajaj Finserv Team, This is to put to your kind notice and seek an action of some complaints i have regarding my personal loan with Bajaj Finance. 1) My first complaint is regarding the refund of interest of 9 days since I received the loan amount disbursal on 09th June and as per the repayment schedule my 1st EMI will be deducted on 02nd July hence i should be charged interest of 23 days for June month but since the EMI scheduled for 02nd July will have 30 days of interest calculated hence could you please arrange for a reversal of interest of 9 days. 2) My second complaint is...
Complaint comments Read comments Complaint category Loans

Share this page with others

Recently Discussed

11 hours 11 minutes ago
Bajaj Finserv
Payment issue
11 hours 14 minutes ago
Bajaj Finserv
Request for re - issuing of emi card which was cancelled without any reason from my end
1 days ago
Bajaj Finserv Lending
EMI card & loan account statement
2 days ago
Bajaj Finserv
Abused language to recovery agent
3 days ago
Bajaj Finserv Lending
Emi card not received, loan rejected and no info on credit card applied

Worst rating