Bajaj Finserv Customer Care

Bajaj Finserv Customer Care

Bajaj Finance Limited/ Bajaj Finserv Lending

4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near Virwani Industrial Estate
Off Western Express Highway

Customer Care Phone Numbers and Contacts

Tollfree:
1800 209 4151
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62
45
Mobile:
+91 22 3092 2342
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55
31
Satisfactory Rating
19%
Complaints
715
Responses
510
Resolved
10
So far so good - The company responded to our notifications and is working on resolving complaints.
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Bajaj Finserv related photos (87)

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Bajaj Finserv Customer Care related pictures (87)

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv — Additional amount charged

 kshv1994 on Jan 19, 2016
I purchased a Washing Machine on 25/10/2011 worth Rs 12400, paid Rs 4600 and remaining amount was financed by Bajaj Finserv( Loan No. 4100CD00210324)
Due to insufficient account balance all the installments were collected in cash.
There was a dispute after paying all the installments. We went to your office and settled it by paying Rs.2650 (Receipt No. 20163313) and secured a NOC on 29/11/2013. I never secured any loan from Bajaj Finserv after the matter was settled.
I never received any call reguarding any dues.
On 15/01/2016, I got a call and I was told that an amount...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Finserv — Harassment regarding insurance premium which was additional loan

 sduttam2000 on Jan 19, 2016
Myself uttam sarkar, very recent I got a call from some one lady (the call came from phone number +918745875126), she told that she was from Delhi Police and informed me about that I'm a defaulter and a fraud case with no DL-198-066 had been lodge against me by R. Sharma in Delhi Court, from BFL company and provide me an advocate mobile no +917428275158 and also threatened me to contact with advocate named as Anjali Sharma within 10 miniatures, otherwise they will prepare arrest warrant against me. I was shocked for sometime but unable to remember anything. after 20 minutes later a call came from...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — Home Loan Insurance policy

 kavimansi on Jan 18, 2016
Sir/Mam I have availed a home loan from Bajaj Finserv. They forced me to take a Insurance so that the loan will get insured soon. They also advised i can cancel the insurance once the loan is approved. So once i received info about the insurance i spoke to the executive to pls cancel the policy. He advised me to write to customer care which i did. I did not hear from them for a while so i called the customer care directly and they asked me to write to another email ID which i did. But then i got a mail from them stating its too late to cancel the policy. I have been time and again trying to complaint...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finserv — Processing fee

 Alex B F on Jan 17, 2016
I visited Vijay sales at Mira Bhayandar road and selected an HTC smartphone for 32750/-, I approached your counter for the finance option, I was told an processing fee of Rs 999 will be levied. This is totally unacceptable as I was confirmed that henceforth I won't be charged anything additional also I was given an Bajaj finserv privilege card bearing No. 2030 4001 9535 3372. I feel this is very wrong and unprofessional on your part and would like to hear an answer from your side Regards Alex B F...
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finserv — My bajaj finserv card has been blocked

 SmitaJaiswal on Jan 17, 2016
I don't no why my card is blocked, as i have cleared all my payment suddendly i recived 3 message that i have 0 balanced left n my card got blocked .So i went to di outlet where i did di last purchase n thier i came to know that card my has blocked PLZ resovled my problem My card No -2030400013962701 my contact no- 9552675423...
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finserv — Finance for the sofa set

 Mayank_jha on Jan 17, 2016
I got my sofa set financed by the Bajaj Finance. They took all the ECS forms signed by me, however, could not file it appropriately in the citi bank where I have an account. As a result they could not retrieve the balance emi. Now they ask me to download the ecs forms and courier the same to them after signing and all. On the contrary, I asked them to send an official to my place to get the forms signed and collect the pending emi. I also informed them that due to workload and severe health issues, I cannot step out and courier the forms. But they are just not understanding and not sending anyone...
Complaint comments  Read comments Complaint category Furniture

Bajaj Finserv — Pls send me EMI status .

 sonyg on Jan 16, 2016
Dear sir
I have purchased led sony bravio finance by bajaj finance.& kent ro system .Pls send me emi status.
Regards
S. Soni

My emi card no - 2030400115563100
Valid from - 07/15
Valid from - 07/25


House no 1382 sector 28 faisalabad h.R.
My no 8595008704...
Complaint comments  Read comments Complaint category TVs

Bajaj Finserv — Regarding log in problem

 Subhani Syed on Jan 15, 2016
Sir/madam, my customer id is:27716462 my first emi got debit from bank but no details given by some how i searched over internet found to log in in bajajfinserv account i got id and password through sms in mobile but its asking for date of birtha adn email after entry it saying wrong d.o.b i have given my aadhar card i need to resolve this problem and have log in my account...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finserv — After paid emi, calling me pl. Paid emi

 mhetre.somnath on Jan 14, 2016
I paid mobile EMI at Your Representive, who collect cash on my office. But Day after phone coming on bajaj finserv, your EMI painding, Pl. Check. your organation....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Requesting for repayment

 Kanak12 on Jan 14, 2016
Dear Sir/Madam, Following email had been sen to Baja Team. I would like to bring it to your notice few points which are below : 1.I have already made the payment (Settled) of 4050CD00450520 on 14/02/2014 in Bajaj head office which is attached as BAJAJ HEAD OFFICE SLIP. 2. Again made the payment of 4050CD00450521 through Bajaj agent on 01/03/2014 which is attached as BAJAJ AGENT SLIP, however Bajaj agent by mistakenly entered the account number as 4050CD00450520 instead 4050CD00450521 Hence kindly go through the attachments and also discuss with the Bajaj head office team so as to...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Finserv — 4010cd10818052, 4010cd09094810, 4010cd09041613

 travis6700 on Jan 14, 2016
I have 3 loans running, as of now there has not been any issue I changed my bank account to kotak mahindra instead of citibank went to their lajpat nagar branch and submitted the required docs I got a confirmation message that EMI for dec month would be taken out of my new account I waited, however that did not happen. I got a call from their headoffice stating that ecs has been rejected due to insufficient balance in my account and i need to pay through online link. I informed that i have balance in my account and that is not possible. However without realizing what mess up they have done,...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Loan cancellation

 canvila on Jan 13, 2016
Please cancel my loan...Aplication no...13392454744.. Delayed processing and delay i credit..Purpose served by other bank..Thank u.....
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finserv — My emi date is 5th jan-2016nd they will deducted on 8th-2016.

 shiva heroor on Jan 12, 2016
Hi am shivakumar.i just think about my civil scorers help me out .then this is not my 1st emi it's 6monts am paying on every month on month. Thank you....
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finserv — My emi card is blocked

 Seema Sareen on Jan 11, 2016
I dont know why my EMI card is blocked. I have paid all the EMIs on time. And also, you guys are sending me msg that you've this much amount left in your card you can take upto loan till that amount. Today, I went to a store. I was trying to buy a phone through Bajaj Finance but your executive told me that your card is blocked. PLEASE HELP MY EMI Card no is : 2030-4000-2033-2427 My Registered Mobile No is 8826029076 Kindly help as soon as possible. Thanks Seema Sareen...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Calls for personal loan

 RahulThokal on Jan 11, 2016
These guys keep calling from different numbers any day any time. This not only disturbs the daily work at office but also very frustrating....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Excess deduction of emi @ rs 1500/- since june'2015

 10909300 on Jan 9, 2016
As per Loan Statement Loan Details :-LIFE STYLE FINANCE Assets Description:- SAMSUNG-MOBILE PHONE(WEB-MOBILE) GT-I9060MKDINS Dealer Name :- THE MOBILESTORE LTD # 2241 Loan A/C No:-581SCE05140116 I have checked the Loan statement It has been closed on May2015. Why you are deducting EMI @ 1500/- PM every month even Jan'16. You are requested to check & refund back my excess deduction amount of Rs 1500*7=10, 500/- at the earliest....
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finserv — Loan (4040cd00393014)

 aakashk on Jan 8, 2016
Hi, I have a complain for the Bajaj finserv company, I took a loan from Bajaj finserv on 23rd Nov 2012 of Rs27500 for taking Panasonic viera Television, as per cibil the account no is 4040CD00393014. My complain is I have paid all the amount to Bajaj finserv and my loan account got closed, I confirmed with the customer care also they told everything got cleared and my loan account got closed, But recently I applied for a personal loan and I was shocked when they told that I have an cibil issue because I took one consumer loan from Bajaj finserv and it is pending, so they cant approve my personal...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — Emi card block related

 BHAGWAN KATORE on Jan 7, 2016
My name is Bhagwan Katore, My EMI Card No. 2030 4001 1785 8383 My card is Permanently blocked. You people blocked my card without any prior intimation. I speak to your representative, he told me that my card is blocked due to three time wrong pass dialed . Kindly resolve this issue and I request you please activate my card. Thanks. Bhagwan Katore 9850971849...
Complaint comments  Read comments [1]Complaint category Employees

Bajaj Finserv — Bajaj Finserv BALIC premium CD loan

 Judit Gonsalvez on Jan 5, 2016
I am Judit Gonsalvez from Bolghaty(Mulavukad). I bought one Godrej AC from BISMI Appliances, Kaloor. For the products EMI amount is 1484 but my EMI amount deducted (thru ECS) per month is 4075/- which is more than the amount what it supposed to be. Initially I overlooked the issue for several months but one day when I went through the website of bajajfinservlending, found that an extra amount of 885/- being charged on every month because of BALIC PREMIUM CD LOAN (415BAL09522447). I do not understand what it actually is? I was not told anything like this when I bought those products. Why this extra...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — About EMI Card

 Dinesh Radadiya on Jan 5, 2016
I Jade taken a godrej refrigerator loan from Baja Finserv as there told that i will get a EMI CARD with in two months but twelve months have passed and i have not receive EMI CARD yet. Do This as soon as possible. DINESH R. RADADIYA MO.9913441890 SURAT, GUJARAT....
Complaint comments  Read comments Complaint category Loans

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