Bajaj Finserv Customer Care
Bajaj Finance Limited/ Bajaj Finserv Lending
Customer satisfaction rating: 15%
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Bajaj Finserv Customer Care

Bajaj Finance Limited/ Bajaj Finserv Lending

4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East
Mumbai City District
India - 400063
Landmarks:Near Virwani Industrial Estate
Off Western Express Highway

Customer Care Phone Numbers and Contacts



Additional info
Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

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Bajaj Finserv Customer Care related pictures (119)

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv — Warranty

 ramasa65 on Aug 19, 2016
I bought a micro max TV one year back from croma under bajaj fin serv. I have extended warranty from July 2016 to June 2018. The same has bee paid with EMI of consumer loan of bajaj. TV display is not working for about three days. First I registered complaint with micro max and they informed me that it is bajaj finserv who have to inform Micro Max to provide service. During purchase I was told during extended warranty period you need not pay even single paise for service. Then I have sent a mail to bajaj fin service and they told it wll be done in two days. Two days over still no response . Send...
Complaint comments  Read comments Complaint category TVs

Bajaj Finserv — Personal loan offer

 Purshotham Gve on Aug 18, 2016
As I got pre approved offer from bajaj of rs. 1 lack I called them on customer and they informed me that they will send a person to collect my documents. After 2 days I called as no one contacted me when I called to customer care they say my cibil got rejected as of my knowledge my cibil score is 787 is that a low cibil score?

As per I know my cibil is good. For what reason then u did reject my loan?

Mobile number 9901349652/9886649292
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — Change in Foreclosure & Part payment policy on existing customers

 MaheshBadmanji on Aug 19, 2016
I had taken on Mar 2015, now I'm requesting for Part payment they are asking 2.5% extra on any part payments, this is cheating, if they have changed policy then it should not be applicable for existing customers.
Customer care clearly told they are not waiving off charges dosent matter what as per the Bajaj policy, mail conversation as below

Dear Customer,
Thank you for writing to us at Bajaj Finserv .
With reference to your query regarding foreclosure charges, we would like to submit that BFL was amongst the first between all Financial Institutions to start...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Fake id mapped to my account

 Ankit Batra 636 on Aug 17, 2016
Hi team,
Till date i had never taken loan from bajaj my cibil report it is showing on my name.
Please take action and update the correct status asap.
Below are the details :-
Bajaj fin ltd
Personal loan 4190pl10082740 individual
Sanctioned amount 25, 000
Payment frequency
Current balance emi amount
Repayment tenure
Amount overdue
19, 121...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Extra amount being deducted in regular emi

 Anurag556 on Aug 17, 2016
I am anurag mahar from pune. I bought one dell laptop from reliance digital phoenix market city mall, viman nagar, pune. For the products emi amount is 4111 but my emi amount deducted (Thru ecs) per month is 4511/- which is more than the amount what it supposed to be. When i went through the website of bajajfinservlending, found that an extra amount of 400/- being charged on every month because of balic premium cd loan (402bal23859206). I do not understand what it actually is? I was not told anything like this when i bought those products. Why this extra cost is being associated with my emi amount...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Balic cd loan

 Junaisha on Aug 17, 2016
Hi, Could you please refund my amount of Rs 3000 which was deducted for 5 months along with the TV loan EMI, i have wrote an application asking for the refund in the year 2014 but never got any response nor refund and my consumer durable loan status shows active in online portal, kindly close the loan status and refund my amount.


Complaint comments  Read comments Complaint category TVs

Bajaj Finserv — Complaint against foreclosure charges

 puse tatarao on Aug 17, 2016
Good afternoon
My name is puse tatarao,
My loan account no. 4080pl20872225
Disbursal date - 25 mar 2016
I am a good customer of your bajaj finserv. I happened to apply personal loan from bajaj after continuously calling from bajaj customer care, before that i took ac through bajaj. I financed loan amount rs. 236000/- and transferred to my savings account rs 220785/- on 25 mar 2016. Problem started from here, bajaj customer care called me and told your emi was debited monthly rs 6000/- and told to executive also if emi is 6000 rs than u will grant my loan, otherwise loan...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Noc applied

 bharat8sofunny on Aug 16, 2016
I am dssb bharadwaja from westgodavari tadepalligudem andhrapradesh.
i have bought pulsar 135 in may 2010 later my emi was completed in 2012.
unfortunately at that time i did not receive my i am going to buy new bajaj bike for that again i have applied for noc on 6th of july 2016 i have started the process . i have called to bajaj fin customer service they have given me a req id 7160084692 whenever i was clling they are tellihg they have dispatched noc to secunderabad .as i am staying in westgodavari they told they will redirect that courier to westgodavari even second time...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Bajaj Finserv — Sub: regarding revised interest rate and pre-closure charges..

 Advocate Vasantha. on Aug 16, 2016
I dr. n. krishnakanth, managing director, durgabhavani hospitals pvt. ltd., vijayawada,

Had availed loan (lap) with a/c no-409 lap 13648336, dated on 02-09-2015, for rs. 6, 20, 34, 200/-.

We had an agreement dt. on 02-07-2015 and in that we had clear understanding between us that

1. there will be no pre-closure charges /part payment charges.

2. rate of interest will be 11.50% diminishing, for tenor of 180 months.

We have recieved a letter from bfi, stating that there will be hike in roi to 11.75% and imposing pre...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — Annoying calls from Bajaj Finserv

 ebenpradeep on Aug 16, 2016
Last year I got one TV on EMI from Bajaj Finserv. From that day onwards till now, I am getting these stupid calls asking for personal loans from bajaj finserv 5-6 times everyday. Its automated and even when an actual person talks, they won't listen if you ask them to stop. They will simply cut the call. Will these calls ever stop? its very annoying. My phone number is 9486076650. Please make it stop....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Bajaj Flexi Loan, Virtual Account adding procedure

 Kalwala Jeevan Raju on Aug 14, 2016
I happened to apply Flexi loan from Bajaj, I got the loan amount transferred to my savings account. Problem started from here, I'm not in need of whole amount credit as a loan, so I want to transfer amount (remaining after my usage) to virtual account. I have been calling the agent who took my documents many times, he never ever picks my call. I called Bajaj Finserv Customer care number, out of hundreds times I called, it never got connected to customer agent. Now I don't have procedure to add the Bajaj Finserv virtual account to my savings account.

What happens now is, I need to...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Charging foreclosure charge, giving false statements at time of disbursement

 123@deepak on Aug 14, 2016
Bajaj in simple words is cheater, i hvae told by the executive that there will be no repayment charges, but you are charging, i took 49000 as a loan, 44000was disbursed, witout my permission booked two life insurance, i paid 6 months emi and now i have to pay 47800... Completely unethical, was said that loan interest is 19 percent however it is 33%reducing......
Complaint comments  Read comments Complaint category News & Media

Bajaj Finserv — Cleared of Bajaj Consumer Loan

 ramprasad24k on Aug 13, 2016

I received my NOC from your side for 3 accounts which is mentioned below, but still I dint get any kind of updation in CIBIL so please update my CIBIL status, as u know that everything is cleared from my side so please do the need full so that I can apply for consumer loan from Bajaj or from other institution.

Thank you and do the need full.

Complaint comments  Read comments Complaint category Refrigerators

Bajaj Finserv — Not issued my card yet

 Deep Singh (Deepak) on Aug 12, 2016
I also applied online for bajaj emi card through online service.. I paid rs.399 for this card.. My name is sandeep sethi. I applied this card with mobile no. 9466257007.. There is no response from ur side even the amount has been debited from my account during the application process. Please tell me the process to check the card status which is not delivered me from 45days approximate from the apply date. Please send me your answer on my no. 9466257007 or 9812421212 or email adrress:- deepakinsan@gmail.Com as soon as possible otherwise cancaaled my application and get back my money to my account.....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Services

 Priyanka Khapekar on Aug 11, 2016
Every time i try to track my application for bajaj finserve emi card i get this message.
'please enter valid mobile number/email or you can also use "click to validate using loan account number (Lan)" to get account details'
If they cannot support you to track your application, they cannot be trusted for something superior ofcourse.
Bajaj finserv needs to refresh their website & debug whatever errors or just simply... Shut down or return all our investments back!...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finserv — Reissue of EMI Card

 indranil_0408 on Aug 10, 2016
This is INDRANIL BHATTACHARJEE having EMI Card No. 2030 4000 0970 4786 which was expired on 04/15, till then awaiting for fresh renewed EMI card, but your organisaiton not delivered nor intimated any messages, so please revert back for this request.My mobile number is 9903305022/9593355779...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — No status update / ref. no received

 wasimrawani on Aug 10, 2016
I was applied for bajaj emi card online and made payment of rs. 399.00 inr
Now i dont any status update of card and they not provided any ref. No. Also.
Amount deducted from my account and snapshot of a/c statement is attached...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finserv — Personal loan 408spl20937779

 anil chili on Aug 10, 2016
Hi sir i have taken personal loan from bajaj at that time i was been deducted 3800 rs change for insurance but till now i didnt receive any innsurance policy from them can you please look into this matter i was taken loan in march till now i didnt receive any kind of policy from them. I contionously doing follow up with this people but there is of no use can anyone help me on this....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — Personal loan no: 4040pl10304574 [Resolved]

 satishkumar bangalore on Aug 10, 2016
Dear team

My self satish kumar s
My pl no:4040pl10304574 & registered mob:7795617564.

I have taken loan rs.99, 000.00 in bf. On 04th of august'16 i have paid rs.16, 161.00 and foreclosed the loan due interest rate was high. Every month 5th is my emi date i have not maintained sufficient balance on that date. On 05th i got an sms emi returned bounce charges rs.250.00 debited your account. Again
Yesterday in my account some amount has transferred from my company side. Balance was debited rs.4400.00 against bajaj emi.

I have closed the loan...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Emi.card not yet received

 Contactsurajhegde on Aug 10, 2016
I have purchased a mobile by a shop and he offered me a bajaj emi card and took 350)- from me for the same. He said that i will get a card in one week but it's been 2 months now and i did not received the card yet. And now he is saying that he is not responsible for not getting card that is not his concern. Is this the service you are providing to customers?? I dont have anything rather than this message."dear customer, thank you for applying for bajaj emi card. Get discount coupons from coupondunia exclusive for bajaj finance customers to avail log into use password..." please refund me my money...
Complaint comments  Read comments Complaint category Loans

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