Bajaj Finserv Customer Care
Bajaj Finance Limited/ Bajaj Finserv Lending
Customer satisfaction rating: 16%
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1090
COMPLAINTS

Bajaj Finserv Customer Care

Bajaj Finance Limited/ Bajaj Finserv Lending

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Address
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near Virwani Industrial Estate
Off Western Express Highway

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
200
112

Mobile:
Mobile:
134
97

Additional info
Customer satisfaction rating
16%
Complaints
1090
Pending
586
Resolved
27
So far so good - The company responded to our notifications and is working on resolving complaints.

Bajaj Finserv related photos (127)

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Bajaj Finserv Customer Care related pictures (127)

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv — About my emi card related [Resolved]

 Vinay Devalapalli on Sep 14, 2016
My name is vinay kumar, am an existing cutomer of bajaj finserv my customerid is:28095094, i had a previliged emi card from bajaj which is having the limit of Rs:75000/, i had taken a washing machine through emi i had completed that and again purchased the refrigirator and air conditioner, i had cleared my dues without any cheque bounce, bajaj is fooling me that my card has no limit and in my bajaj account the card limit is -9758, this is the third time i had raised a complaint on this, i had lost my cool so please respond quikly, if not i will go through legal precedings on bajaj finserv....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Double debited the emi cash as well as online

 Dhruv Khatri on Sep 14, 2016
Hi,
My self dhruv kumar. I have purchased a iphone 6 space grey with loan#401cdd14431049. I have paid the emi of this september month via cash to your agent at my place right now received a message from bank that 5707 rs has been debited from bajaj. What the hell is going on? Am i supposed complaint against this on consumer court. My insurance emi has been discontinued from last six months back and i am still paying 705 rs for that please reply with the best way....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Bajaj finserv call center executive language not we'll talking With customer

 Ramnath Kudekar on Sep 13, 2016
Hi. My name is Ram Kudekar complaint aginest call center executive on 12 Sept I get call at 1.38pm from call center one executive talking me sir u r paid emi of mobile I told no I am busy so don't get time to deposit cash at bank. Send your executive to my home I have cash ready to pay them executive told me rudely with me sir kab say bola hai pay karo kar la samaj me nahi ata apko after that I told boss control ur language u r talking with customer .executive told me I know what kind of customer u r I know u r house .I am asking tell me your name than disconnect call.
After that I get call...
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finserv — Bajaj loan card not used still got message for swipe of 17992

 razeshb on Sep 13, 2016
Today I got message on cell phone - Dear Customer, Congratulations! Your Bajaj Finserv Privilege Card loan of Rs.17992.00 has been approved at SPYKAR LIFESTYLES PVT LTDPUNE

I did not used my card anywhere and currently I am in Mumbai also, if I would have swipe it I don't remember the pin number, how come this message is sent to me. I should also have received OTP.

I have never used or shared my Pin for this card. I want this card to block right now. I have created request through IVR but don't know if this is going to work, IVR is not reachable to Customer executive?????
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Emi card blocked please take some step

 Karthikajith on Sep 13, 2016
Hi sir im J.Shoba.i have taken emi in your finance services.so what is my complaint is my emi card was blocked beacause of cheque bounce.but i have putted emi cash on 06.08.2016 actually my due date is on 05.08.2016. i have paid cash one day after because of bank holiday.due to some reason...so after that ur team members came to my home and collected emi payment.with 350 fine...so kindly unblock my emi card...i like you to.clear this problem please..im waiting to hear that you have cured my problem.thank you....
Complaint comments  Read comments [2]Complaint category TVs

Bajaj Finserv — EMI CARD Fraud [Resolved]

 ashish1311 on Sep 13, 2016
Hello,

My Self Ashish Patel. i applied for Bajaj EMI card from bajaj Finserv Website. I paid them Rs.399/- Card fees. But after payment they dnt provide any confirmation mail to me and i am trying to reach them but not getting any reply.
Please Solve my issue. either they can provide me card or my money back.

Regards,
Ashish Patel
+918999333335...
Complaint comments  Read comments [2]Complaint category Credit Cards

Bajaj Finserv — Reissue of Emi loan card

 raghunath more on Sep 13, 2016
Dear sir/madam,
i have a Bajaj Finance emi card on the name of Raghunath More. I lost that card. And i wanted the card no immediately since i want to buy a product in a day. I did call customer care. they said my card is temporarily suspended. I would request you to reissue my card immediately since i want to buy that product.
Thanks,
R.M.More...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — About the pre-approved offer

 Vinay Devalapalli on Sep 12, 2016
I had successfully completed the loan no:4090CD18392052.i want a personal loan immeadiatly.my customer id is:28095094, please call me on 9642030407, i had once met the bajaj finserv office executives they said that out executives will call you on about personal loan offer just wait 7 days, but the executives doesn't call though and my bajaj previliged emi card having wrong calculation on transaction details.please call me on 9642030407...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — EMI Card Reactive

 kvenkatasamy on Sep 12, 2016
Emi Card Reactivated Purpose.Card Number 2030 4000 2549 9080. Led Tv Loand Amount Finished .So EMI Card Reactivasion.Name.K.Venkatasamy.Cell No.8681963591.S/o.V.Kumarasamy, 27, Jillaman Street, Allinagaram-Theni.Theni District.Tamilnadu.My Card Locked My Emi Amount Finished before August 2016. Please Request the My Emi Card Re Activation.

Thank You
Yours Sincerely,
K.Venkatasamy...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — Daily torture- 15-20 phone calls a day and sms

 hemlata22 on Sep 12, 2016
I am frustrated of the phone calls and sms from Bajaj Finance company.
Last year i bought some product from bajaj finance and from then they are giving me daily 15 to 20 calls to avail personal loan etc. which i am not interested. That too this is automated call and with different phone no's .
please stop calling its annoying .
this is my no 9533998363...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Wrong deductions - Loan A/c 4030CD23620816

 saravanan1410197 on Sep 11, 2016
Dear Sir / Madam,

I have purchased a washing machine few months back under Loan A/c 4030CD23620816 on bajaj finserv EMI mode using my HDFC credit card. But Bajaj Finserv are claiming the EMI amount to my HDFC saving account (which is an salary account) instead of credit card.
My organisation have changed the salary account to other bank but I have a good
record with my credit card and using them properly without any issues.

Due to insufficient balance on my HDFC saving account your claim cheque have been rejected by Bank and your payment collection guys...
Complaint comments  Read comments [1]Complaint category Washing Machines

Bajaj Finserv — Samsung J7 the worst behaviour & service by the employees at HYDERABAD

 Krishh858 on Sep 9, 2016
Dear Officers,

Am B. Karthik, Purchased a Samsung J7 mobile at BAJAJ ELECTRONICS at Opp Honda Showroom Nagole, in finance with BAJAJ FINSERV on 25 August 2016 at 9:00 pm, Even they haven’t took a signature on the photo copy documents of Licence and Pan Card which was given to you as a proof. “THE SAME IS RECORDED IN THE CC CAM AT BAJAJ AT 9.15 PM to 9.30PM on 25 AUGUST 2016… UR EXECUTIVES HAVE PROCESSED MY LOAN WITHOUT MY SIGNATURE“ The executive haven’t informed me about the insurance for the mobile.

We çame to know after 2 days that our mobile do have...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finserv — Loan Disbursement and Vidhya Fees

 permendra on Sep 9, 2016
Hello,

Ref: Loan Application No. 5320312183451

I have almost tried all options to connect with Bajaj Finserv Lending, but no use and no response.

a) Loan amount is not disbursed in my designated Bank account since last 9 Days of Loan Disbursement Email.
b) Not a single response from Customer Support (wecare).
c) Not a response from Grievance
d) Vidhya Fees has been charged which i saw on their Customer Portal.

I want the Loan amount in my Bank and Vidhya Fees returned back. They are simply looting people.
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finserv — Emi card is blocked

 dhiruuu on Sep 8, 2016
Dear sir/maim,

this is to inform you that my emi card has been blocked due to some cheque bounce issue before nine months.
request to you please activate my emi card, i am insuring you that this will be not repeat in future.
So kindly please do the needfull.

emi card no- 2030 4000 1019 6584

thanks & regards,
Dharmendra Kumar
mob.no-7808813172...
Complaint comments  Read comments Complaint category Other

Bajaj Finserv — Consumer Durable Loan - EMI wrongly dishonored

 Dhiraj Kumar Agarwal on Sep 7, 2016
There is a pending issue from your side since last 3 months. Every month it is closed with false satisfactory promises and ultimately it results in greater harassment from your side next month.

I got my purchase financed from Bajaj, where I provided a check leaflet of Icici bank, Jubilee hills branch. I do not know how and why my EMI was requested from ICICI Secunderabad branch, to which the bank branch rightly refused. Upon discussion I was reuested to send my bank statement as a proof of operation of account, which I duly complied with. I was requested to pay the EMI online, and...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Amount deduced : kindly credit it

 ajayjivani on Sep 7, 2016
Sir,

From my sbi bank a/c rs. 99/- has been deducted on 26.8.2016. Pease verify the same and refund credit to my account early and oblige. It is debited without the permission and i have not made any purchase.

Txn date value - 26 aug 2016

Date -26 aug 2016

Description - to transferp16235042067trfor ddr
Bajaj-auto

Ref no./cheque no. - transfer to31852207777

Debit 99.00

Yours
Ajaykumar jivani...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finserv — Unwanted calls for loan

 Manish Vatrana on Sep 7, 2016
My Number is in DND list but still call are coming from difereent numbers from Bajaj Finance, Latest call from 9971303956.

Pls stop all type of calls as i dont required any Loan...

My number is 9877012050

My Number is in DND list but still call are coming from difereent numbers from Bajaj Finance, Latest call from 9971303956.

Pls stop all type of calls as i dont required any Loan...

My number is 9877012050...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Extra payment deducted after full payment

 HimanshiGupta on Sep 5, 2016
I don't know which type of company this is really. I paid all instalment but you guys again and again deduct my money without any reasons and your customer service irresponsible and did not pick the phone calls. I try lot of time but no response. Your company deduct my money two time.
1st on 15th july 2016 amount rs. 862/. And 2nd on 3rd sep 2016 amount rs 350/ without any reasons and no response of calls. It is ridiculous service ever.
Please see attachment of my deduction and let us know asap or contact me...
Complaint comments  Read comments [1]Complaint category Washing Machines

Bajaj Finserv — Please provide me experia login password

 shashi hari baral on Sep 4, 2016
Respected sir,
sir i m shashi hari baral and my emi card no is :2030400030812289

sir i got my bajaj emi card via courier which was applied by me online. i got my pin but dont know experia login password.plz send me via my registered contact num 7622933516. i m tired to find my experia login password. i have tried by mobile verification number also but not shows password only i m getting my user id...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Bajaj Finserve — Personal loan

 Suhas Purushotham on Sep 3, 2016
I have taken a loan of 233000 in 2015 and paid the rest of the EMI in one shot in customer portal on 18-08-2-16, the due amount was 188245.43 and the transaction no :GHDF4688319071. Now i am getting a message stating i have to pay my EMI and make sure funds to be available in my account, is this the way how they treat the customer. I request to solve this dispute as i called there customer care but no proper response....
Complaint comments  Read comments [1]Complaint category Loans

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