Bajaj Finserv Customer Care

Bajaj Finserv Customer Care

Bajaj Finance Limited (Bajaj Finserv Lending)

4th Floor, 271 Business Park, Model Industrial Estate
Near Virwani Industrial Estate, Off Western Express Highway,
Goregaon East, Mumbai
Mumbai City District
India - 400063

Customer Care Phone Numbers and Contacts

Phone:+1 800 209 4151 (Toll Free)
Mobile:+91 (0) 223 092 2342
The branches of Bajaj Finserv Lending can be found here:
Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Bajaj Finserv related photos (71)

Bajaj Finserv Complaints & Reviews

Bajaj Finserv - Abused language to recovery agent

 singh gulshan on Jul 21, 2015
O have lone 36 month I paid 22regular 23or24 not paid but some finance problem after l am regular paid two instolment pending nex mother l am paid today your recovery agent call my wife and very abused language pls calling number is 7229851649 Delhi number pls pls check I am very good citizen thankyou...
Complaint comments Read comments [3] Complaint category Loans

Bajaj Finserv - Cancel all cd & personal lone approd

 rajkumar6629 on Jul 20, 2015
name- RAJ KUMAR add- 24/300, 301 Trilok puri new delhi -110091 ph. 9868306359 my pan no- ASDPK1938J my email- RAJK8645@GMAIL.COM My bushiness- tour&travel plese cancle my all lone approd Thank you RAJ KUMAR PH- 9868306359...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Payment not received & Unethical behaviour

 Mbau on Jul 20, 2015
Received a call from Prathiba from Personal Loan department (expressloan team) stating that was eligible for a preapproved loan. Lady took all the details pertaining to PAN No. IFSC code and bank details. Lady prathiba advised that loan would be disbursed in 48 hours time. However did not receive any loan called the personal loan helpline no but did not receive any response was advised that the loan was rejected. Want to understand when its a preapproved loan why was it rejected. Have got Cibil score and have never defaulted on any of the payment. Did not received any mail or confirmation whether...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Information regarding bounce EMI and registered mobile No.

 meenakshi shahu on Jul 20, 2015

My EMI of Rs. 916/- for the month of July, 2015 has been Bounce due to insufficient Fund in my Account. Now What Should I do for this EMI. And i also wanted to update my New No. i.e. 8130431237.

Complaint comments Read comments [2] Complaint category Washing Machines

Bajaj Finserv - regarding forget my user id & passward

 santosh jena87 on Jul 17, 2015
dear sir, i am santosh kumar jena from bhubaneswar having my card number 2030 4000 0261 8116. i am unable to use my card online due to lost my Id & password .actually i lost my mobile no- 9338087888 so kindly change my registered mob no 9338087888 to 9853377077 so that i will change my Id & password. please register my new number - 9853377077....
Complaint comments Read comments [4] Complaint category Electronics & Appliances

Bajaj Finserv - Rejected Loan

User on Jul 16, 2015
My Name Rajisireesha i was applied for CD loan SF 23606830at Bajaj Electronic at Jubilee hills, it was approved for the Rs 75000 and i was made the payment of Rs 2550 through my Credit card then the executive told will delivery with in 2days and very next day one guy came to my home from Bajaj Finance for a verification and he was taken all information from us then next day your Bajaj finance Executive from Showroom he call me and told me that your file was rejected. May i know the reason why it got rejected.. I am also working has a Customer care Manager in Sai Service Station.Please find the Attachment...
Complaint comments Read comments [2] Complaint category TVs

Bajaj Finserv - Refuse to finance

 vivek k sharma on Jul 15, 2015
dear sir. My self Vivek Kumar Sharma.My DOB is 23/05/1984.My Pan Card no is CPTPS4904K.When I apply for finance washing machine, they refuse to finance due to score is 622.I am shoked when they told me that due to another person with same name this happen. so for another fault why i suffer....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Finserv - Gundaas Threatening

 srinivasan media on Jul 13, 2015
Dear sir, My sister and i bought a A/C in viveks Adayar in Bajaj finserv loan in may month using EMI option through ECS, but from the month of purchase Bajaj finserv has failed to take the ECS and when we asked about it they said they will revert back, but suddenly on 13 july 2015 around 3.30 pm my aunt got a call from 8807070122 number saying that he is Mr kumar and coming home to collect the EMI which was weird for us we asked him why they collect it in ECS he started talking so rudely so my sister who bought this on her account called him to ask the details he stared shouting at her and asked...
Complaint comments Read comments [3] Complaint category Unsolicited Phone Calls

Bajaj Finserv - Not received the loan disburement payment yet

 Mohammed zah on Jul 9, 2015
I have applied for personal loan with bajaj it already has been approved its is showing on experia I'd and also showing the net disburement amount and next instalment date but not received the loan disburement payment my loan account number is 5770PL11017599 the phone numbers on the website also is not answerable please do the needfull waiting for reply...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Regarding my EMI card

 kushal kumar sarkar on Jul 8, 2015
1.Details showing in my account that my EMI Card is inactive. my question is why my card is inactive? 2. There is showing that my EMI card expiry date is 22/06/2022. But there is expiry date is 22/06/2017 in my EMI card which is delivered to me in the year of 2012....
Complaint comments Read comments [1] Complaint category Credit Cards

Bajaj Finserv - Customer Toll Free not working

 div07jain on Jul 7, 2015
Customer service numbers are not working since few days the numbers are 1800 209 4151, 020 3957 5152 and 020 3957 4151. I have been trying these numbers since last week of month June but everytime I get the same message " this route is busy please try again". I tried dialing these numbers at different times but still not able to contact them....
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Bajaj finserv - balic premium cd loan

 Yusuf Bhatkar on Jul 7, 2015
Hi I am Yusuf Bhatkar from Mumbai. I bought a sony mobile from croma, Bandra. The emi that was supposed to be deducted from my bank account was rs 4111/-. However, I recently I notice that every month addition amount of rs 345/- Is getting deducted from my account on name of "balic premium CD loan", which I never opted. Earlier I was not aware of this. But when I logged into my account I found that every month an extra amount of rs 345/- Was getting deducted on name of "balic premium CD loan" from my bank account. I don't know why this is being deducted. I want the issue...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Virtual account for loan account 53411821416

 vikas_itc on Jul 7, 2015
Dear All, It is a complaint against the services provided by your Bajay Fin serv team. I got an OD limited loan from your chandigah branch. I got an OD amount of 1-July and post that I am regular behind sales team to provide user name log in to transfer that OD amount from my salary account to OD account( Virtual Account). Moreover, sales team is not attening my call. I also tried to get that user name and password online by sending SMS at a particular number but my number is not registered. So you are requested to 1. Wave off interest factor from 1-July till date as interst is getting...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - regarding interest of the loan ammount

 23109750 on Jul 6, 2015
balance due- 95087.05 ammount paid-25364.00 lone ammount-69723.00, but as per your representive, has to pay 72429, therefore requesting that why should i pay more 2706. Before taking lone, your representive had tild me that lone should be zero interest( zero% interest) but i have to pay extra 2706, why? please explain....
Complaint comments Read comments [1] Complaint category Banks

Bajaj Finserv - Regards emi cards

 Rambhavan kauri on Jul 3, 2015
Hey i am writing this mail because i havent receive any emi card which the merchent has told me to give after 3 month ..its almost 7 month i havent receive any emi card.whenever i go they says please contact customer care ...whenever i call customer care he always says...i am in meeting i will not be able to give you detail at all ..tell me sir what kind of meeting is going on from 3 month as if we havent done any kind of meeting if we dont know what meeting are...a humble request to you if you cant able to see whats going on in your whole system then please stop all this nonsense.stop promising...
Complaint comments Read comments Complaint category Credit Cards

Bajaj Finserv - Excess loan amount on vid - led led - new ivc32f2 - a

 12416100 on Jul 2, 2015
We purchased Videocon LED by April 2015 for 18500, we paid initial amount of Rs.6000 in the dealer showroom MGB ELECTRONICS and they said to pay Rs. 1540 as EMI for 8 months. We paid EMI for past 2 months as 1540 but now we received a message from bajaj finserv as to pay EMI of 1850 on 05/07/2015 and the loan amount as 18500 which is incorrect. Kindly take necessary steps on this and make the real loan amount as 12000. We have hard copy of the bill with us....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Finserv - Health insurance policy cancellation og 15 1000 6001 0000 7325

 jotaniya hiren on Jul 2, 2015
Dear sir,

I have given application for cancellation subject health insurance policy on 24. 06. 15.
And my current employer providing me the health policy. So, i dont need this policy at all.

I have already inform health isurance department on above date. But they are saying policy will not cancell now. First emi was deduct on july month. Now i dont want to pay for the same also.

I have called bajaj finance customer care but no one is replying.

Request you to cnacelled my subject policy as soon as possible.

Complaint comments Read comments Complaint category Insurance

Bajaj Finserv - ECS Clearance issue

 kisan mishra on Jul 2, 2015
Hi, I have been a valuable and regular customer of bajaj finserv since last 3 years and have cleared more than 7-8 loans from bajaj. This is regarding loan A/C no. 4040CD09730771, today i.e. 02/07/2015 was the first EMI due date and for some issues i was unable to keep required funds in my account prior. however i credited my account with required balance before 8 AM in the morning today and hope it won't affect the ECS. Still i request to have a check again on this since funds are available and don't want to hold a poor cibil score or be a defaulter. Hope for help on this and kindly update...
Complaint comments Read comments [4] Complaint category Loans

Bajaj Finserv - not yet received NOC of two wheeler loan

 atul khade on Jul 1, 2015
Respected sir i was take two wheeler loan from your finance my loan no -L2WKPR01335920, i was pay my all loan amount on date 24/06/14 but last one year not received my NOC from your side your dealer and customer care executive say your loan amount is pending i have no dues receipt of dealer so please do the needful early as possible ....
Complaint comments Read comments [1] Complaint category Auto Insurance & Loan

Bajaj Finserv - Card not being honoured

 12374272 on Jul 1, 2015
Dear Sir, I, Nalin Kumar Pant holder of Bajaj Finserve Card Number 2030400092410382 am not able to use my card as I stay a few kilometers away from shimla. Does staying a few away from shimla take away my right to use the card. I have taken 2 loans from Bajaj and never have missed my EMI's. Is this the way a loyal customer treated . Its a really sad state to hear that I am uneligible to use my card beacuse I stay a few kms away from Shimla. Will I run away with your money if I stay away from Shimla. This is a really sad situation. I will never recomend anyone to be a part of this stupid nexus. Regards,...
Complaint comments Read comments [1] Complaint category Business & Finances

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