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Bajaj Finserv Customer Care

Bajaj Finance Limited (Bajaj Finserv Lending)

4th Floor, 271 Business Park, Model Industrial Estate
Near Virwani Industrial Estate, Off Western Express Highway,
Goregaon East, Mumbai
Mumbai City District
India - 400063

Customer Care Phone Numbers and Contacts

Phone:+1 800 209 4151 (Toll Free)
Mobile:+91 (0) 223 092 2342
The branches of Bajaj Finserv Lending can be found here:
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Bajaj Finserv Complaints & Reviews

Bajaj Finserv - last complaint no response

 rjur1211 on Mar 8, 2015
Loan No = 4000PL00445997 my all amount s Are 41832.18 + 321.96 = 42154.14 + 3441 march month emi also debited on my bank account i notice you send me a NOC on my loan account my loan account still not close So pls find out this issue a piority...
Complaint comments Read comments [4] Complaint category Business & Finances

Bajaj Finserv - Loan paid but account not closed now asking me to pay due charges

 santosh1221 on Feb 28, 2015
I have got a call from an advocate that there is case registered on my name because my cheques were bounced. When I went your branch and met your executive and took a print out of the statement then I realised that the account(Loan number: 4000CD00513549) was not closed because of that every month you people started charging me due fee. which is 6750 now. He advised me to send an email to this email ID and get it resolved I havr email and I didnt get any response and on top of it some is calling me and threatenibg me... when I try to explain he is not even listen to what im saying my...
Complaint comments Read comments [2] Complaint category Loans


 rjur1211 on Feb 27, 2015
Dear sir loan cancelled Respected Sir; For your kind notice that Myself N Rajender has requested for the cancellation of the loan allotted Loan No = 4000PL00445997 . Due to some personal problems so I have returned the loan amount Rs = 41, 832.18 through the Bill desk. date 18-02-2015 but that time bill desk website problem deducted my money but not credited my account while i giving lot of mails your people r not response on my payment And i again i will pay again trough bill desk that short amount 321.96 date on 26/02/2015 but same problem so that y i telling you...
Complaint comments Read comments [3] Complaint category Business & Finances

Bajaj Finserv - Fraud from bajaj Finserv lending Personal Loan

 VJ1012 on Feb 27, 2015
Hi, It is giving me pain to right this. I have applied for Personal Loan in Bajaj finance. At the time of loan agreement they give me following commitment : Rate of Interest : 14.50 Tenure : 4 Years EMI : 13789 In welccome letter they mentioned Rate of Interest : 14.80 Tenure : 5 Years EMI : 11843/- From the day one receiving the welcome letter [Statement of account or Loan Letter] I am writing email to and I also contacted their managers (via mobile more than 10 times) I didint get any resolution. when i tried to contact their manager on mobile, each and...
Complaint comments Read comments [3] Complaint category Loans

Bajaj Finserv - Loan cancellation and refund

 rajulge on Feb 26, 2015
Dear sir, I am Nagaraju. I have applied for top up loan but i have not taken. Bajaj finser is deducting EMI in every month. I have sent so many mails and i will get reply like today or tomorrow it will be closd, but still it is not closed. I will post one of bajaj finserv mails. ---- On Tue, Dec 30, 2014 at 3:19 PM, Srinivas Bendre <> wrote: Dear Sir, As per the discussion with you, when you visited our Branch. I am confirming you that the existing LAN will be cancelled and we will Rebook the New LAN, with only BT amount. This will take 15-20...
Complaint comments Read comments Complaint category Loans

Bajaj Finserv - pre approd personal loans

 shivaraj A. on Feb 25, 2015
hi gud evining my name is shivarajappa mobile no. is 9986440695 from bangalore email id dear sir i have a consumer durabals loans since 7months, still now i didint get personal loans am intersted to take personal loans plz healp me thank u...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Applied for Second Loan - cibil Return

 Kalai Yarasan on Feb 21, 2015
Dear Sir, 459SCE05636222 - My Loan Number am our Customer 2007 to till date I Have Applied for Consumer Loan in Our Company in Salem Tamil Nadu today That Loan is Rejected, Already I am Our Ex Customer please check All Repayment Track and Rejected Reason Our Company Staff Told That Bajaj Auto Finance Repayment Is Bounced i Have Pay EMI DCC Mode Auto Loan Properly but Collect The Auto Loan ( T/W )Dealer Executive All Customers payment is Rotted ( thief )cash, 3 Months Before i Have Taken The New Mobile Phone that Loan Was payment is Good Please Check Please Re Consider for This case, Please...
Complaint comments Read comments Complaint category Mobile Handsets

Bajaj Finserv - Poor response and no action on the loan request raised online

 mano_nmk on Feb 18, 2015
My Name is Manoj Kumar Narayanan, i had Preferred EMI card ( Emergency card ) with the loan value of Rs 38250, with that i had applied for a loan of Rs 35000 in online on 29.1.15, immediately i got a call from your represtative and they told me to submit ID proof, address proof and cheque leaf to process the loan and when i asked about detection they told me that they will check and come back. But till 12.2.15 i didnt get any response, so i went to your mount road office Raheeja towers and meet your representative only that time i came to know there is no action done against my request. One of your...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Complaint against loan

 neerajpra on Feb 17, 2015
Dear sir,

had written to bajaj finserv at on 15th feb, I wrote to them again on 16th, however, neither have I received any acknowledgement of receipt of the email, nor I have received a call or email. Please find enclosed the mail sent to them:


I have two loans running with loan amount of Rs. 1800 and Rs. 1444 respectively with Bajaj Finserv. My registered mobile number is 9268932878. on 12th feb, i received a call from +911400820106, +911400820113 and +911409550003, asking me to make the payment of the above mentioned...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Fraud complaint against loan

 Nitesh Gupta36 on Feb 17, 2015

Customer id- 13436101
Consumer Durable- 4010CD07581290
I have to raise a complaint against the fraud done with me through Bajaj finance. I have not applied for any loan from BAJAJ so how it is possible that 1 loan of amount 25500 is approved against me. I did't signed any Bajaj Finance document and I also did't get any confirmation call from Bajaj finance for any loan. If there is any signed document exist of Bajaj finance it is definetly not signed by me. Few personal signed documents of mine are with Aarco One Store Lajpat Nagar Delhi.
The Asset...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Fraudulent Loan Activity done on my Name by Bajaj Finserv

 kumarsumit2387 on Feb 16, 2015
Hello, My name is Sumit Kumar and I am a resident of New Delhi. I'd like to register a complaint against the fraudulent transaction / forgery done by Bajaj Finserv people on my name. I'd explain the whole incident here. I took a Samsung Refrigerator almost 2 years back and got that amount converted into 10 equated installments through Bajaj Finserv. I paid off the entire amount as per the stipulated time frame and the loan was over well within 10 months. THAT IS THE ONLY DEALING THAT HAS HAPPENED BETWEEN ME AND BAJAJ FINSERV. Now, suddenly out of nowhere, almost 1 month back, I...
Complaint comments Read comments Complaint category Loans

Bajaj Finserv - Discrepancy observed

 gppaul on Feb 16, 2015
Dear Sir, Today I have seen all the document onsite and for some documents are signed wrongly without knocking my knowledge i.e., some discrepancy observed. So if in future any issue raise than I will never responsible for that and I will never pay any single rupee extra for any issue. With Best Regards, Guru Prasanna Paul Customer ID: 16529972...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - didnt not get custid & emi card no [Resolved]

 manishagohil on Feb 13, 2015
hi, This is manisha Jeram Gohil. My CD loan application SF20402980. Kindly send me customer ID &amp; EMI Card no on my mail id is & Kindly send me my loan details on same email id. IF u have any query u can call me on 9167978260. Thanks, Manisha...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Wrong emi debited from my account

 Sudheesh Vadakke Madam on Feb 12, 2015
Sir, I have Purchased a Cell Phone (LG G3 STYLUS) on 08/01/2015. The price of the phone is 18, 000/- and the down payment is supposed to be 6000/- but i paid 8000/- in advance. The dealers informed me that my EMI would reduce to Rs.1250 instead of Rs.1500. But two days after my purchase i received an email from FINSERV that i have only paid Rs.6000 as down payment and my EMI is Rs.1500. I have called the concerned person at bajaj finserv and replied that this is a processing error and it will change to Rs 1250. But Rs.1500 was deducted from my account for my first EMI.
I am completely totally...
Complaint comments Read comments [2] Complaint category Business & Finances

Bajaj Finserv - Processing Refund by Andromeda (DSA)

 Udit Chadha on Feb 11, 2015
Hello, I took home loan of Rs 41.00 Lacs from Bajaj through Andromeda (DSA) because Andromeda confirmed me that they will refund my processing fee (Rs. 6150.00) over email and phone. However it’s going to be 2 months now and Andromeda has not refunded my processing fee yet. I have been following up with them for so many days but they haven’t refunded my processing fee yet. I even tried to escalate this matter to the CEO (Mr. V. Swaminathan) and Senior V.P (Raoul Kapoor) of Andromeda but I have not got any response from them as well. I think this matter is of no concern for Andromeda....
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Emi card & insurance document

 joeprakash on Feb 11, 2015
Hai im prakash from salem. My cust id.18056294.
I take a loan from ur office,
And also take an insurance (Medical insurance)
For ur kind information from ur executives, still im not receive any insurance forms, but ur side take a one month emi also,

Please check that, emi card also im not yet it. But your executives told 20 days to receive the insurance document and emi card also, now im not receive any one from your office,

Pls check that, and sent it immediately .
Thank you
Complaint comments Read comments [2] Complaint category Business & Finances

Bajaj Finserv - Extra EMI debited

 Mohammed Misbah Munnawar on Feb 11, 2015
Hi, I had taken a consumer load with loan account number CD4000CD007016CD. The load was to end February but I foreclosed it on January 31, 2014 after making the final EMI with payment reference number BICI3653714277 and also got a mail for the closure of the loan account. My EMI used to debit on 5th of every month and it did not debit on 5th Feb 2015 as I thought I had made the payment and closed it successfully as I also received a confirmation through mail. But on February 7, 2015, they debited my account with Rs 2974 via ECS again as EMI. I tried reaching them through phone but I got to know...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - courier not delivered

 thakursid on Feb 11, 2015
I have sent a courier on 6th Feb for Mohali, today is 11th Feb still its not delivered on the mentioned address, your employees are saying that it has miss routed to Ambala, from mohali...this is so pathetic even after this the managar of your Mohali Branch Mr Ashwani is abusing and saying "HUME NAHE PATA, KARLO JO KARNA HAI" This is wat the company is all about first they don't pick the calls and after picking calls they are reverting like this, I don't know how u people manage to send courier for long distances and overseas, its totally ridiculous now I am calling them in Shimla branch also but...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Bajaj Finserv - Payment been taken but the card is not yet delivered

 Tanveer12 on Feb 10, 2015
Hi I have made a payment for a emi card in Bajaj Finance but the did not delivered the card and when I have inform them about this the said we are investigating the matter and soon contact me by. The payment was done on 28/01/2015 and time is 21:00:34 and today is 10.02.2015, till date neither I have received the card nor a refund and the worst part after shooting four to five mail they are not responding to my mail as well nor calling me as they promise me that they will call me in 48hr....
Complaint comments Read comments [1] Complaint category Business & Finances

Bajaj Finserv - card inactive

 Rahulshobhit on Feb 9, 2015
Hii this is dharma tripathi from lucknow i have purchased a smartphone through my bfl card my 1st installment not withdrawn by ECS instead of i have sufficient balance i m having, I want to knnow why thats happened i m customer since 3 years, your executive came to me and taken that amount cash, and after that now my card is inactive tell me the reason and please activate it as soon as possible. Thanking You Dharma Tripathi 9453635789...
Complaint comments Read comments [2] Complaint category Mobile Handsets

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