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Bajaj Finserv Customer Care

Bajaj Finance Limited (Bajaj Finserv Lending)

4th Floor, 271 Business Park, Model Industrial Estate
Near Virwani Industrial Estate, Off Western Express Highway,
Goregaon East, Mumbai
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:+1 800 209 4151 (Toll Free)
Mobile:+91 (0) 223 092 2342
The branches of Bajaj Finserv Lending can be found here:

http://www.bajajfinservlending.in/branch-locator.aspx
 
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Bajaj Finserv Complaints & Reviews

Bajaj Finserv - A/C

User
 D.DESHAKUMAR on May 12, 2015
I did'nt get any info or msg in my mobile that i have to pay this emi so i thought i cleared this loan and i failed to keep balance in my savings account...

Baja finserv is wantedly bounced my loan ecs without informing me...This will make my good will bad and i am so much depressed hearing its bounced...

Thi will spoil my career so bajaj finserv have to do something to save me from cibil...Its a big shame for me and i need bajaj finserve to help me from this issue...

Name: d.Deshakumar
Mob : 9840153310
A/c/ no.4030cd04208770...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Loan Approval Email Received 2 Week back, but no disbursement

User
 AYAN BISHNU on May 12, 2015
Hi All, I got an Loan Approval Email on 2nd May, 2015 from "personalloans@bajajfinserv.in" in my Office Email ID as well as in my personal ID. This email received after collecting all required documents from me and I got repeated calls from Rohit Kumar <rohit.kumar1@bajajfinserv.in> that the Loan Amount will be credited to my Salary/Savings account by EOD, 6th May, 2015. Then he again confirmed that it will be done or 9th May. Today is 12th May 2015 and still the Amount is not credited to my Salary/Savings account. The guy is not even picking up the phone LOAN DETAILS: LAN:...
Complaint comments Read comments [4] Complaint category Loans

Bajaj Finserv - ECS Deducted on a wrong date

User
 Shubh N on May 11, 2015
Hi, I have a major concern with the consumer loan I took recently to purchase an IFB washing machine. In the consumer form I signed, the EMI date was mentioned as 5th of every month. However, without any communication, Bajaj presented the ECS on 2nd of May instead of 5th. Why was I not informed? Why did the consumer loan form I signed have a different date from the date of deduction? Please let me know how you can resolve this. I am hoping you will resolve this at the earliest and not force me to escalate it further. My number for communication is 9886780087. CONSUMER DURABLE 4040CD08544118 Shubhra...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - EMI CARD NOT RECIVED

User
 hussain52 on May 10, 2015
I HAVE PURCHECED NEW SAMSUNG REFIDGERETOR AND BABAJ FINSERV EXCUTIVE INFORM TO RECIVED CARD TO AFTER THREE EMI PAID BUT STILL FOUR EMI PAID BUT CARD NOT RECIVED SO PLS RESOLV MY COMPLAIN ASAP... MY LOAN ACCOUNTS NO : 4280CD07031150 MY CONTECT NO :9374777570 NAME: HUSENI VOHRA...
Complaint comments Read comments [2] Complaint category Refrigerators

Bajaj Finserv - Extra EMI deducted along with my normal EMI

User
 MukeshRatnani on May 9, 2015
Hello, I, Mukesh Ratnani had purchased the LG refrigerator and Toshiba LED from Channa Electronics (Rakesh Electronics) Shalimar Bagh, Delhi. It was partially financed by Bajaj Finserv. The installment was decided Rs. 8287 for eight months. The installment was auto deducted from my Axis saving bank account in month of april 2015 correctly. Now, the concern is the extra amount of Rs. 6250 has been deducted extra in the month of May 2015 along with amount 8287. The bajaj finserv account numbers are 4010CD08007844 and 4010CD08008247. We have checked with Bajaj finserv company they denied...
Complaint comments Read comments [8] Complaint category Loans

Bajaj Finserv - bought a mobile phone on emi

User
 meghnas on May 7, 2015
after getting the phone on the emi card, after paying a downpayment ideally the emi should start after 2 month. before the due there was no calls...but today since 5 hours i am gettinf 15 calls asking me to make the payment... where and for what these people are harassing since morning even though i informed i will do it till eve because i am attending a marraige.. still the same continously... was it not the finance companys responsiblity to call prior and inform about the glitches happen during the time of processing the loan amount......
Complaint comments Read comments [1] Complaint category Mobile Handsets

Bajaj Finserv - Wrong Email Id attached

User
 rahul186 on May 7, 2015
Dear Sir / Madam, I have not applied for any loan. But then also i am receiving Emails from info@bajajfinance.com. My Email Id is rahul186@gmail.com and it is linked with a User Id - 16098688. Request you to please do the needful and oblige....
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Harassment for EMI due payment which i already paid 1 month back.

User
 patil_prashant88 on May 4, 2015
HI I am Prashant Patil from andheri. i have complaint with bajaj finserv EMI card no 2030 4001 0222 2884 and i have 3 emi's running. I am not happy with bajaj finserv services because bajaj guys are seriously Harassing me. I have the receipt which clearly mention i already paid my Rs 690 on 07-04-15 but still bajaj finserv recovery guys are calling me 10 times every day for same i realy fed up with you guys.And every time i am giving them same info still they are saying we don't have details give us 1 more time. And on 02-May-15 bajaj finserv guys have crossed the line. bajaj finserv...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - complaning against bajaj recovery agents harrasment

User
 amarendar.g on May 4, 2015
To, Business head- Business loans Bajaj finserve limited . 6-3-891 & 892, Belvedere Building 4th Floor, Raj Bhavan RoadSomajiguda, Hyderabad – 500082 Su subject : complaint against recovery agents/collection agents of bajaj finserve for HARASSMENT and GUNDA GIRI . Further the above mentioned subject kindly note that I am G.AMARENDAR WOKING AS A DENTAL SURGEON IN THIS FIELD FOR for 5 years. In the due course of my HOSPITAL business I was offered business loan from BAJAJFINSERVE Financial services and I have availed the same. Also I have been paying them promptly...
Complaint comments Read comments [2] Complaint category Banks

Bajaj Finserv - Harassment for EMI due payment which i already paid 1 month back.

User
 patil_prashant88 on May 3, 2015
HI I am Prashant Patil from andheri. EMI card no 2030 4001 0222 2884 and i have 3 emi's running. I am not happy with your services because you guys are seriously Harassing me. I have the receipt which clearly mention i already paid my Rs 690 on 07-04-15 but still your recovery guys are calling me 10 times every day for same i realy fed up with you guys.And every time i am giving them same info still they are saying we don't have details give us 1 more time. And on 02-May-15 you guys have crossed the line. Your agents are calling me since morning saying "Sir aap ka emi due ho gaya payment...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Harassment Recovery calls for EMI due payment which i already paid 1 month back.

User
 patil_prashant88 on May 3, 2015
HI I am Prashant Patil from Andheri mumbai. EMI card no 2030 4001 0222 2884 and i have 3 emi's running. I am not happy with your services because you guys are seriously Harassing me. I have the receipt which clearly mention i already paid my Rs 690 on 07-04-15 but still your recovery guys are calling me 10 times every day for same i realy fed up with you guys.And every time i am giving them same info still they are saying we don't have details give us 1 more time. And on 02-May-15 you guys have crossed the line. Your agents are calling me since morning saying "Sir aap ka emi due ho gaya...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Gunda calling for money which is already been paid

User
 Akshay Jawa on May 2, 2015
ave bought samsung A.c through bajajfinserv lending account number 465BAL00001487... with this finance ur company agent startd an accidental insurance policy which account no is 4650CD00001486.. through E.c.s all emi for 11months of period was duly paid except last final instalment which got bounce bcz of some bank techincal error... never mind ur company employee came to my home for remaining amount as A.c instalment was Rs2250, accident insurance emi was Rs380 which in total is Rs2630 which i gave ur company agent in CASH and he gave me receipt n said to me ur loan emi for both loans are now over......
Complaint comments Read comments [2] Complaint category Business & Finances

Bajaj Finserv - Bajaj Finserv - Payment of EMI for consumer durable loan

User
 Jamesb0nd on May 2, 2015
We had purchased a Bluestar AC from a local dealer on 11 months installments financed by Bajaj Finserv. Loan Account No.: 4030CD08493126 The Bajaj Finserv executive at the dealer had taken all the required documents and cheques and ECS mandate form. On the first installment becoming due, we got the following email from Bajaj Finserv : ECS mandate rejected by your bank, pls submit a fresh mandate form and cancelled chq to our branch to regularize future EMI's to avoid CIBIL impact. We are trying to pay the first EMI online but there is no provision of paying online through RTGS or...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - EXTENDED WARRANTY CANCELLATION

User
 pnkj kumawt on May 2, 2015
MY CUSTMER ID IS 15402830 MY NAME IS PANKAJ KUMAWAT I HAVE BOUGHT A SAMSUNG REFRIGIRATER ON EMI FROM BAJAJ FINANCE ON 08-04-2015.. I SAY NO FOR THE EXTENDED WARRENTY TO THE BAJAJ FINANCE REPRESNTATIVE. THAT TIME BUT NOW I GOT A MASSAGE THAT I HAVE EXTENDED WARANTY FOR THAT REFRIGIRATER..WHAT IS THIS..?? ITS NOT BEING RPOFESSIONAL..I WANT TO CANCLE THIS EXTWNDED WARRENTY MY EMI WILL BE START FROM 05-05-2015.. SO DO IT FAST....
Complaint comments Read comments [2] Complaint category Refrigerators

Bajaj Finserv - Rude behaviour from bajaj finserv employee

User
 Thangam John on May 2, 2015
I missed to pay a emi for April month, an uneducated bajaj finserv employee(Name: Murali[he told, but i don't know the real name], Phone number: 8722578641, 9741930199, bangalore) called me and asked me to pay the emi, i informed him that i will pay the emi on 30th April. He was calling me and disturbing me on 29th April, i was at a meeting at that time, so i asked him to call me later in a text message, later he used lot of unwanted rude and bad words in mobile text message, around 2PM i called him and told him i will make the payment on 30th April, immediately he started to talk bad words...
Complaint comments Read comments Complaint category Banks

Bajaj Finserv - Regarding My Personal Loan and No Response for my complaint

User
 ratheesh916 on May 2, 2015
I needs a personal loan and i tried to apply online but my state Kerala was not there i asked this through mail but response and leave it.After that your customercare executive called me and said we will gave u loan and its approved 1, 08, 000 also she talked about the emi details and said ur executive will come and collect the documents but no one came i was waiting in my office.So i called to trivandrum office then they said we are unable to give you its not in our geographical area.Is this is the way towards a customer.I was your regular customer and u called me and said loan is approved then...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - SCOLDING FROM CUSTOMER CARE

User
 Sridhar Hn on Apr 30, 2015
MY name is H N Sridhar i got Loan From Bajaj Finserve My loan A.c No - 4040PL00072807 and also i cleared all EMI but some bouncing charges has pending but some one called me from bajaj finance customer care and scolding to me and my wife in bad word and also i paid 6324 as bouncing charges...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - REGARDING LOAN INSURANCE

User
 SANJEEV S.SHAH on Apr 29, 2015
RESP. AUTHORITY... REGARDING ABOVE SUBJECT THIS IS TO INFORM YOU THAT I ( DR.SANJEEV SHAH ) HAS TAK EN DL (LOAN TYPE ) ACC. NO. 4180DL09069708 FROM YOUR COMPANY BEFORE 20 DAYS AND I GOT YOUR LETTER OF MONTHLY EMI STATEMENT .AS MENTION IN LETTER THERE IS A LOAN AMOUNT OF RUPEES 1242559 ATUALLY I APPLIED FOR ONLY 1200000. RUPEES 42559 OF INSURANCE HAS BEEN CHARGED WITHOUT MY PRIOR INFORMATION AND I CLEARLY TALK WITH YOUR REPRESENTATIVE THAT I DONOT NEED INSURANCE. REGARDING SIGNATURE OF AGREEMENT YOUR REPRESENTATIVE NOT MENTION ABOUT REQUIREMENT OF INSURANCE IS MUST OTHERWISE I REALLY DENY FOR INSURANCE....
Complaint comments Read comments [3] Complaint category Loans

Bajaj Finserv - I DID GET THE LOAN

User
 4030CD08874233 on Apr 28, 2015
DEAR SIR IM THE CUSTAMER FOR UR COMPANY I HAVE NOT TAKEN THE LOAN I HAVE CAME MESSAGE AS U SHOULD PAY NEXT MONTH EMI . KINDLY SLOVE MY PROBLEM .CANCEL MY LOAN. I GOT THIS LOAN NUMBER .4030CD08874233 THANKS&REGARDS SANTHOSH.N...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - EMI card money not refunded

User
 kimmysharma2@gmail.com on Apr 27, 2015
Hi I am Hem Kumar Sharma .on 3 April 2015 I did online payment from my credit card ( Rs 299) for EMI card and requested to send on my residential address updated with company, which avail me Rs 50, 000 loan amount.The company was sending me numerous times the sms for the same.Email form receipt also received. While calling the Customer service department the Call Disconnecting every time and more over the feed back link also shows feedback already received .( I havent given any feedback yet) link below to register your feedback - http://bflloans.force.com/BFeedbackPage?cID=a1o90000000ZLoh&csId=50090000008FJYF...
Complaint comments Read comments [6] Complaint category Loans

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