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Bajaj Finserv Customer Care

Bajaj Finance Limited (Bajaj Finserv Lending)

4th Floor, 271 Business Park, Model Industrial Estate
Near Virwani Industrial Estate, Off Western Express Highway,
Goregaon East, Mumbai
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:+1 800 209 4151 (Toll Free)
Mobile:+91 (0) 223 092 2342
The branches of Bajaj Finserv Lending can be found here:

http://www.bajajfinservlending.in/branch-locator.aspx
 
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Bajaj Finserv Complaints & Reviews

Bajaj Finserv - Wrong information in my account and no reply of my complaint

User
 Jayanta Kumar paul on Jun 26, 2014
Dear Bajaj, I lodged a complaint before 7/8 days regarding wrong information in my account details. But till date no response from Bajaj. Now I am strictly complaining about your wrong information in my account. My consumer durable number 4050CD03110577. I bought a LED tv 42inch @50000/-. Your information shows asset description TH-42a410D and total advanced EMI paid is Rs. 16, 668/- These are all wrong information. I purchased Panasonic Led TH-42AS610D at Rs. 50, 000/- and total advance EMI I paid is 17, 420/-. I have a tax invoice bill no. LRD/150983. This means I should get refund of Rs....
Complaint comments Read comments [3] Complaint category Loans

Bajaj Finserv - without information deducted amount as an insurance

User
 premkumarchotu1 on Jun 24, 2014
Dear Sir/Madam,

This is for your kind information that I am Premkumar has taken Laptop Loan in your company (4040CD01431795) details are as follows:_


LOAN TRANSACTION DETAILS BETWEEN 07/01/2014 TO 05/06/2014


TRANSACTION DATE
PARTICULARS
DEBIT
CREDIT
07/01/2014
Adjustment Done Through Dealer
0.00
7, 902.00
07/01/2014
Adv Emi Recd From Customer- Due (4040CD01431795)
7, 902.00
0.00
05/02/2014
Due For Instalment 1 (4040CD01431795)
2, 634.00
Complaint comments Read comments [2] Complaint category Laptops / Notebooks

Bajaj Finserv - misbehave by finance executive

User
 rajiv aneja on Jun 18, 2014
I have applied for a daikin split ac from bAhadar chand& co amritsar .i completed all the required formalities which was asked by your finance executive(sanjiv mehta).after that i asked him about the delivery of product but he didn't reply after asking again n again.n after sometime he replied very rudely.m asking u is this d way the bajaj finserve deals with their existing customers?...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - EMI taken by BAJAJ inspite of clearing the LOAN not refunding

User
 Shalini Kesarkar P on Jun 18, 2014
Dear Team,

I had cleared all the LOAN with BAJAJ on 31st May 2014, LOAN NO.4040CD00651705, but i have been charged EMI for the month June 2014, DON"T UNDERSTAND WHY ??? WITHOUT considering the FULL PAYMENT, We still not have received the closure letter and REFUND of the excess EMI (3000)taken by the BAJAJ Finserv, when trying to reach the BAJAJ AGENT for clarification, calls are not answered and totally ignoring the calls (8892291008 - Agent Number )

This is very unprofessional response from the company, when we have to pay EMI we receive 1000 calls and now when...
Complaint comments Read comments [3] Complaint category Loans

Bajaj Finserv - EMI card blocked and LOAN not approved.

User
 patil_prashant88 on Jun 14, 2014
Hi I am Prashant Patil from Andheri. Today i visited Reliance digital Infinity mall 2 to buy mobile for my dad as birthday gift. But after feeling forms and xerox and waiting for 30 mins your agent told me i am not eligible. And when i asked for reason he told me my emi card is blocked because 1 EMI was bounced but i already paid the EMI with late payment charges so why? please call and explain. Name Prashant Patil EMI card - 2030400102222884 Mobile no 9821691482 /8452032140...
Complaint comments Read comments [3] Complaint category Business & Finances

Bajaj Finserv Lending - not coming for settlement

User
 girija_amba on Jun 13, 2014
From past 6 months they are not coming for settlement and in the April month they told they do settlement only in June and the person who came to collect EMI gave wrong number to contact. My dad is hospitalised and have lots of debt with this, because of which i am not able to pay the EMI. Regards, Girijamba 9448369806...
Complaint comments Read comments [4] Complaint category Loans

Bajaj Finserv Ltd - Bajaj Finserv harassing me

User
 deepojwal on Jun 12, 2014
On 14th April, 2014 I enquired on Personal Loan . My Loan relationship manager Mr. Abhisekh (mobile number: +91 8820086100) was the one to send executives to collect the documents and for getting the signature over the application form. Firstly the form was not filled by me or in front of me. On 16th April Mr.Amit Agarwal(8443053027) called me and told me to do a insurance(Future Generali) of Rs.60000. On 20th Mr.Amit send a person to verified and collected all the hard copies On 6th May, One person came and collect Rs.60000.When I got the Bond paper of that insurance on 23rd May, they collect it...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Worst Process in giving loan on consumer goods

User
 raja vignesh on Jun 9, 2014
Two months back i check my eligibility to avail loan for Laptop in one of the outlets but i didn't purchase anything. But then, i want to avail loan to buy laptop but they are saying there is already one form in my name hence it is showing duplicate, so i have to wait till that form expires or have to get the form closed by the guy who created it....
Complaint comments Read comments [4] Complaint category Loans

Bajaj Finserv - EMI Card Blocked and Pre-Approved Loan Rejected

User
 rups30 on Jun 6, 2014
I have been client of Bajaj Finserv for the past many years and have always paid all my Loans on time. While logging in the Experia Customer portal, I saw a Pre-approved personal loan offer to which I applied for.A person came to collect the cheques and other documents and the physical as well as telephonic verification was done as well.After that there was no response from Bajaj Finserv.When I contacted the customer care via email, I got a response that the loan has been rejected.I checked my CIBIL Score which is 773 (the same was checked by Bajaj Finserv as well).A day later I got an email that...
Complaint comments Read comments [3] Complaint category Loans

Bajaj Finserv Lending - My Bajaj EMI Card Blocked

User
 vipin.kumar052 on May 25, 2014
This email is to inform you that I am holding EMI Card no : 2030400107005276 with Bajajfinserv. Recently my EMI amount was clearing on every time and i have not been received any confirmation email or letter from you. Infact I have taken so many loans form Bajaj and have paid them all. I have had a very good history with Bajaj and have paying on time Emi and my CIBIL Score also 723, but what is Reason for my EMi Card Blocked so please unbloked it ....
Complaint comments Read comments [3] Complaint category Business & Finances

Bajaj Finserv Lending - DELAY IN CLOSURE OF LOAN

User
 spkolkata1 on May 24, 2014
LOAN CUSTOMER ID 2535912 DEAR SIR THIS IS TO INFORM YOU THAT, THE PAYMENT MADE BY ME ON 30.04.2014 OF MY ALL LOAN ACCOUNT, BUT MY LOAN WAS NOT CLOSED BY HIM TILL 19.05.2014& AS PER HIS COMMITTMENT AFTER PAYMENT LOAN HAS AUTOMATICALLY CLOSED WITHIN 7DAYS & RELASE YOUR PROPERTY PAPERS NOW PROBLEM IS THAT, FOR DELAY IN CLOSURE OF LOAN & DELAY IN DISPATCH OF PROPERTY PAPERS WE ARE FACING RS.15000/-DAILY FINANCIAL LOSSES, AFTER COMPLAIN IN BAJAJ FINSERV, HIS CUSTOMER CARE EXECUTIVE TOLD ME THAT, OUR SYSTEM PROBELM I UNABLE TO PROVIDE YOU THE DEATILS, ACTUALLY ITS HAPPENED EACH &...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - emi related [Resolved]

User
 Simranpreet Banga on May 22, 2014
i purchase samsung ac of rs36200 and i paid of rs15200..balance amount is 21000rs. on that time your's executive say me sir your emi will be 2625*8=21000...and i received mail and msg of rs3000*8=24000...when i paid 15200 from where comes 3000 diffence amount...from one month your executive saying me sir dont worry we will correct your emi in 1-2 days but he will not do anything...and i log complain in my portal also from there i also not get any help..please correct my emi my name is-simranpreet singh banga my loan account no is-4540CD02433674 my email address is-simran1989@rocketmil.com my...
Complaint comments Read comments [4] Complaint category Business & Finances

Bajaj Finserv Lending - Pre-approved loan offer

User
 Anshu.sinha on May 21, 2014
Hi, This is related to the Pre-approved Personal Loan offer for Rs.60, 000 in my account which was applied by me. It is the second time, I have received pre-approved loan offer in my account and it got rejected. I am an existing customer Bajajfinservlending, my loan account number is 4010CD01004518 and my cusdtomer ID is 11194109. If you guys can't disburse loan then why you offer it in the name of pre-approved. As communicated to me, the pre-approved loan offer was rejected because of CIBIL verification. Could you please look into this on priority basis and provide me a complete update on the reason...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Original Bill and NOC not received

User
 vermaalok on May 19, 2014
Hi, I had bought LG TV from GIRIAS, Hosur Road Bangalore in August 2011 under Bajaj Finance. Load was closed much earlier. Now my TV has stopped working. I contacted LG guys and they are ready to buyback it. They need original bill of purchase. GIRIAS had given me only duplicate bill. I contacted them and they told that original bill is with Bajaj Finance. I am clueless now how to get the NOC and Original Bill back. I called customer care but they could not help. Kindly do the needful as soon as possible. I was thinking about buying new TV under bajaj finance since it is so convenient...
Complaint comments Read comments [2] Complaint category TVs

Bajaj Finserv Lending - Cheated on salaried personal loan

User
 L'Minlal B on May 8, 2014
Innocently I have already availed the SALARIED PERSONAL LOAN from Bajaj Finserv.

Amount:2, 00, 000/- to be repaid in 60 months. (telling that min. loan amount is 2 lacs)
Disbursed amount: Rs. 1, 92, 184/- (this really pissed me off with so much reduction)

Like Mr. sagarp_21, they told me that I have to take INSURANCE for Rs. 24, 132/- which they said is the minimum. Out of compulsion, I avail the loan.

Now, after 5th instalment, I am planning to pre-close my LOAN & they told me to pay the OUTSTANDING PRINCIPLE with BALANCE INSURANCE PREMIUM,...
Complaint comments Read comments [4] Complaint category Loans

Bajaj Finserv - Dirty, abusive, ill mannered collection staff

User
 hareshseth on Apr 20, 2014
Dear Sir / Ma'am,
this comes to you as a humble request that please save me from he dirty collection guys from the Bajaj Finserv department.
I had availed a consumer loan from Bajaj few months back for which Iv genuinely paid the EMIs until the issue arised, I had called and requested to the concerned department of Bajaj finserv to please have the formalities completed to change my Existing bank account to another one for future EMI clearance.I was assured by the call centre agent that someone will get in touch with me for the same in next few days, but to my shock ...NO one...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Finserv - regarding excess advance EMI collected and wrong loan account statement

User
 gangolli A G on Apr 20, 2014
I am Gangolli A G. I have purchased motorized thread mill AF772 from global fitness sports, D.D road, Mysore at Rs 39900 under Bajaj lifestyle finance at 0% rate of interest. I had already paid advance of Rs 14050 through my SBI credit card invoice no 576 dated 14/1/2014.Supposed EMI then for 8 months should be Rs 3325.By not considering my advance payment they had set my monthly EMI to Rs 4988. I had informed about this to Global fitness sports owner Naveen Kumar and your service person Vikram, Manager about it earlier orally. They had made me run from here to there by blaming one another also...
Complaint comments Read comments [3] Complaint category Loans

Bajaj Finserv - ATM card blocked

User
 cmponnada on Apr 19, 2014
Hello, This email is to inform you that I am holding a platinum EMI Card no : 2030-4001-0903-6048 with Bajajfinserv. Recently my loan amount was cleared and I have not been received any confirmation email or letter from you. Now my issue is my EMI Card has been Manual blocked without any prior intimation.And the reason is-unknown. I was not even aware about it that my card has been blocked.But yesterday (i.e.17-04-2014) when I tried to purchase Consumer Durable, I was been informed that my card is blocked.I really don't understand that why my card has been blocked, when I have paid all my...
Complaint comments Read comments Complaint category Credit Cards

Bajaj Finserv - Bajaj Finserv - 4050CD02057549 and 4050CD02057636 - EMI Mandate Rejected by Bank

User
 GaurangSampat on Apr 15, 2014
Hi, I just received an SMS stating "Dear Customer, your EMI mandate is rejected by your bank. While we will attempt to reprocess your payment, we request you to register mandate and send a copy to BFL". 1. Can you please tell me what this means ? Does 'mandate' refer to the EMI form that I filled in while taking the loan ? 2. How do I go about getting a copy and registering with with my bank ? 3. Is it possible to know the reason why the mandate was rejected ? 4. Can you tell me the a/c for which this rejection was given, since I have two loan a/c numbers ? Regards, Gaurang...
Complaint comments Read comments [3] Complaint category Loans

Bajaj Finserv - EMI card Related

User
 Mash Madesh on Apr 7, 2014
Hello sir, Today i am planning buy NIKON DSLR D7100 Camera. then i unfortunately check my BFL Experia portal. then check my EMI Card and all documents. I m getting shocking because of i find many problems in my account. So clear all my problems with in 7days. Last 2012 to till date i m not bounced any payment in BFL and all bank. i have good ank tracking record. And i also have good finance bag ground. Herewith attached all necessary documents. If you want my bank account statement i will send with in 2 days. And find problem in loan account. My loan ac no is 4590CD038088. So Kindly find...
Complaint comments Read comments [3] Complaint category Laptops / Notebooks

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