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Bajaj Finserv Customer Care

Bajaj Finance Limited (Bajaj Finserv Lending)

4th Floor, 271 Business Park, Model Industrial Estate
Near Virwani Industrial Estate, Off Western Express Highway,
Goregaon East, Mumbai
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:+1 800 209 4151 (Toll Free)
Mobile:+91 (0) 223 092 2342
The branches of Bajaj Finserv Lending can be found here:

http://www.bajajfinservlending.in/branch-locator.aspx
 
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Bajaj Finserv Complaints & Reviews

Bajaj Finserv - loan sanction

User
 rana13 on Aug 26, 2014
Respect Sir/Mam with due respect i bring to Ur kind notice that i have apply a Mobil Loan Sony XPERIA T2 ULTRA AT BATHINDA city state Punjab Ur company sanction my loan ref no CD loan application SF no16878580 has been approved on dated21/08/2014 and receive sms from ur company but after 1 hour ur employee say ur laon is not approved my every document is complete and cibil is also ok but then ur employee say ur loan is not approved i reqest to ur employee pl give me the reason why my loan is not approved . but till day i have not received any response ur side so i request to u pl help...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - wrong emi amount

User
 rajat123 on Aug 23, 2014
Sir my loan account is 426SCE04131537...sir I purchased grand 2...and the bill was 19700...and I paid 9200 in advance as downpayment...and out of which 10500 rs was financed (to be paid in 7 emis) that is rs 1500...and now I see that my emi amount is 1940...that is 440 rs more than my amount...so I request you t please solve my problem asap...my first emi is due o 5th of oct 2014...my contact no is 9888568855......
Complaint comments Read comments [2] Complaint category Business & Finances

Bajaj Finserv - Additional Loan being cut "BALIC PREMIUM CD LOAN "

User
 Yakhoob on Aug 22, 2014
I am Yakhoob L from Bangalore. I bought one Godrej Fridge from Pai, Mahadevapura, Bangalore. For the products EMI amount is 1275 but my EMI amount deducted (thru ECS) per month is 2372/- which is more than the amount what it supposed to be. Initially I overlooked the issue for several months but one day when I went through the website of bajajfinservlending, found that an extra amount of 1097/- being charged on every month because of BALIC PREMIUM CD LOAN (404BAL03690556). I do not understand what it actually is? I was not told anything like this when I bought those products. Why this extra cost...
Complaint comments Read comments [3] Complaint category Insurance

Bajaj Finserv - Harassment Calls to Pay Loan which is wrongly added to My Name

User
 mr.a.raja on Aug 21, 2014
Hi Bajaj Finserv Support,

I am really frustrated with your ridiculous and non standard policies. Today again i received call form the persons who claims to be DELHI POICE and ADVOCATE. They says that i have to pay an outstanding amout of 39000 which is on my name. who the hell that have taken loan from you in 2008. why my mobile number is registered against this LOAN?

Last time you said that issue is resolved and i won't get any calls from any one. But what's happening now?

I got call from the following numbers

+91-9136368163...
Complaint comments Read comments [1] Complaint category Unsolicited Phone Calls

Bajaj Finserv - unauthorized withdrawal / unauthorized kept mandate alive even loan has been paid

User
 abc@ on Aug 21, 2014
dear sir/madam
yesterday my bank informed me that Bajaj auto has withdrawn the Rs 1550(TO TRANSFER-P14105578486Tr For DDR BAJAJ-AUTO--) from my account since they have mandate from 5-12-12 to 31-12-2020, this is just reminder that yes there is mandate for withdrawal of amount from my account of Rs.3830 and after paying that amount still you have kept that mandate live and from july-2013 for another loan of Rs.3713 that also repaid the amount by Feb-2014 you kept that mandate alive till 31-12-2020 just to cheat me,
again I request you to cancel the mandate which your people have fraudunantly...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Bajaj Finserv - consumer loan

User
 kbs.girija on Aug 18, 2014
Hi Sir, My husband took consumer loan. Loan no:4040CD00076720 Unfortunately my husband passed away on 23rd October 2010. From that day his account is seized and so I started giving cheques for instalment. Instalment collecting agent used to come and collect cheques from me. I have paid all the instalments. Now still around 7000/- is shown as balance as late fee. I spoke to customer care and they mentioned to send death certificate and other details to head office bangalore and mentioned thy will weave off the late fee. I sent but didnt get anything reflected in the loan account...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Ecs change and stop harassing for emi payment

User
 SONAWALA on Aug 12, 2014
Hello Sir, i m jignesh sonawala n i have taken a personal loan from bajaj fin so that time i have give my salary a/c for esc for emi.but when my salary a/c as convert into saving a/c i have also inform by email to bajaj fin before 1 month on 2 dec 2013 the reason.but they have not help to change my a/c for ecs so know i m having ecs bouce every month n also they have started changes me for ecs bouce n i have request them to help me out of this issue.but they did not done yet.also bajaj fin person have started very very badly harresing me each n everyday for emi.when i have already request to bajaj...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - loan given to a fraud

User
 shivsingh27 on Aug 12, 2014
this is regarding one of the incident happened with me. some unknown person has used my PAN card copy and put his photo, a Karnataka registered licence with my name on it and his photo( i do not have a Karnataka licence) and taken up a television loan for about 1 lac 16 thousand rupees. he has given a cancelled cheque also which is on my name(SBI account). this incident has happened in Reliance Digital showroom RR nagar. the loan was given from Bajaj Finance and the person name Chethan (Bajaj Finance executive) has given the loan without seeing the original document and given based on xeorox copy...
Complaint comments Read comments [1] Complaint category Business & Finances

Bajaj Finserv - Bajaj Finserv - Fake Promissory Note

User
 gkdhanush on Aug 11, 2014
My name is Dhanasekaran and my Loan A/C no is 4030CD03090366. Through Bajaj Finserv, I have taken a Blue Star Split A/C costing Rs 44, 000 for EMI of 10 months on 25-May-2014 from VASANTH & CO in chennai. While filling application form the executive told me only to sign on the form and they will fill rest of the form. Today i logged into the Bajaj portal to download the documents and to my surprise they have attached a fake promissory note of 1, 25, 000/- in my account details (Loan_Term_Sheet). The executive had filled up the Promissory note as Rs 1, 25, 000 offline without my notice......
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Finserv - Loan Approval Email Received 1 Week back, but no response from Bajaj Finserv.

User
 Subrat Kumar Das on Aug 11, 2014
Hi All,

I got an Loan Approval Email on 6th August, 2014 from "personalloans@bajajfinserv.in" in my Office Email ID as well as in my personal ID. This email received after collecting all required documents from me and I got repeated calls from Naveen and Lokesh C. (lokesh.c@bassindia.com) that the Loan Amount will be credited to my Salary/Savings account by EOD, 6th August, 2014 or day-beginning of 7th August, 2014. Now is 7:35 PM, 11th August, 2014 but still the Loan Amount is not credited to my Salary/Savings account.

LOAN DETAILS:
LAN: 53221277369
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Bajaj Finserv is not Reliable ...

User
 surajit020 on Aug 8, 2014
This is Surajit Bhowmick from kolkata.I have bought Sony Bravia 22 inch color TV which costs 13450 Rs. When I check my account through experia Id and password, I found my account has been aligned with the another Surajit whose name also Surajit Bhowmick and i also noticed that the amount is deducting from his account not my account.After repeating follow up with the customer care, they have changed the things. On my first EMI their system has been failed. They are asking Bounus charge. I had enough money in my account. Even though I had to make the payment..There is no problem from my end. Call...
Complaint comments Read comments [2] Complaint category TVs

Bajaj Finserv - insurance of loan and loan rejection

User
 Abhishakeg on Aug 8, 2014
My Name is Abhishake Garg and Mobile number is 9997979579. I have been offered Rs500000 Personal loan from the aforementioned company to which i agreed. At the time of documentation they asked me to get the insurance done of loan, but same was not mentioned in their application form. I raised a query that if you are getting the loan insured then it must be mentioned on the application but they denied. I asked them is it mandatory then they said yes but not ready to provide the same in writing Now when I filed a complain on their complain cell then they have given the same in writing but rejected...
Complaint comments Read comments Complaint category Loans

Bajaj Finserv - unauthorized usage of my cheque

User
 Abhi Netha on Aug 8, 2014
I'm abhilash, I have got a call from bajaj finserv on 28/07/2014, she asked me to pay the emi of august in advance becouse of u r system updation so I also agreed for that and I payed the cash to the executive on the same day and he also given me the cash reciept .ofter dis again bajaj finance has dropped my cheque in account.not only once but for 4 times.even though I paid my emi in advance what is this harassment from your side.due to this my cibil score will get a remark.

Regards
Abhilash
9581051648
MekalaMekala.abhilash@yahoo.in...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Fraud

User
 knsivakanth on Aug 7, 2014
Dont believe Bajaj finserv.. They are born to rob you... I have applied for a home loan transfer. They have taken 3000 processing fee and 2500 for getting some documents from registrar office. After one month of harassment and dramas by different people belonging to company they finally said that the legal need more documents from registrar office. Even people who offer personal loan are fraud. Dont believe these guys..especially asish kumar chukka, rahul singh rai, sophie etc..they will rob you.. and finally say that you are not eligible for loan.....
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Executive gave false commitment and very rude once document are submitted

User
 HarishPatil on Aug 4, 2014
I have applied for personal loan from bajaj finserv. Initaliy executive was good and ask for all document. at the time of documentation he told i will get money in 2 working day. I need money urgently so i asked to process fast. He said " he will try his best". after 2 days when i called him he not reciveing my call then i called from another number he picked up. i asked about loan amount which is not get credited and if not possible then let me know. Again he gave false promise that it will get credited by today but its not happen. When i called him again then he said cancel it if you want....
Complaint comments Read comments [5] Complaint category Loans

Bajaj Finserv - Stay away from this one

User
 rajsneha on Aug 4, 2014
DEAR SIR

I AM SNEHA .I AM PRODUCT LOAN CUSTOMER OF BAJAJ FINSERV SERVICES.MY LOAN ACCOUNT NO. IS
:LOAN ACCOUNT STATEMENT FOR 4000PL00391173.

Today iam sending this mail to you for seeking help on this issue to solve with courtesy.

On October / November 2012, from bajaj fin-serve a executive has come to my place and he told me that they are issuing EMI cards for working people. that time i don't need of the card for the same. he told he is having the targets. he requested me for the core to apply the card. but i don't remember his name...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Bajaj Finserv - new EMI card not yet received

User
 ekkavitha on Aug 4, 2014
Customer id 3463446, i lost my EMI CARD and requested for a new card to be issued. Its been more than 2 weeks and still have not received my card. also IVR option should have an option of talking to executive, why there is no option in toll free number. It is pathetic....
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Personal Loan

User
 useronetwo on Aug 3, 2014
My advice to all is never borrow personal loan from Bajaj Finserv, they fool people and first deduct insurance amount+ processing fee+ other service charges. I am one who took it and suffering a lot for repayment, their repayment scheme is worst they will calculate 60 percent of the initial EMI up to 16 month in interest....
Complaint comments Read comments [2] Complaint category Business & Finances

Bajaj Finserv - Wrong collection of Insurance and ZERO Customer Service

User
 Bhaskar Y on Aug 3, 2014
I have taken a loan for buying Sofa from Bajaj finance and given ECS. From the first month, they started deducting Rs 220/- more for Insurance which was never discussed nor disclosed. a) I have raised a complaint #9006935 dated 29th Aug 2013 for the same in their online immediately. No response to the request. b) I have raised another complaint # 9172619 dated 30th Mar 2014. No response. c) I have put a hold on the ECS Clearance on the last installment on May The Bajaj team started calling me for the pending payment and they have taken a letter to cancel the Insurance amount and to Adjust...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - unauthorized penalty claim

User
 Mousumi Ray chowdhury on Jul 30, 2014
Dear sir,

I purchased a Microwave with the help of your finance. Your customer care service informed me that I have to Paid extra350.00 for non clearance of payment without mentioning any valid reason . But I have a sufficient amount in my account. I want to know Kolkata office address to contact your official but the unable to assist. Tiyr co-operation into this matter is highly solicited.


Mousumi Ray Chowdhury

mousumi_ghosal2008@rediffmail.com...
Complaint comments Read comments [1] Complaint category Appliances

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