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Bajaj Finserv Customer Care

Bajaj Finance Limited (Bajaj Finserv Lending)

4th Floor, 271 Business Park, Model Industrial Estate
Near Virwani Industrial Estate, Off Western Express Highway,
Goregaon East, Mumbai
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:+1 800 209 4151 (Toll Free)
Mobile:+91 (0) 223 092 2342
The branches of Bajaj Finserv Lending can be found here:

http://www.bajajfinservlending.in/branch-locator.aspx
 
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Bajaj Finserv Complaints & Reviews

Bajaj Finserv - Baja executive MR RAJESH is abusing in filthy language

User
 syed salmanuddin on Oct 30, 2014
I have took two consumer durable loan from Bajaj finserv vide no : 400CD00297452, 400CD00297452 EMI per loan RS 3150 both EMI together RS 6300. On 30th October 2014 I received a call from MR Rajesh claiming to be a manager of the company from the Bajaj branch raj bahavan road somajiguda Hyderabad he said me that I have not paid the last EMI of the product which is stated above. I have told him sit I have paid the last EMI for which I have the receipts (the receipt nos are : 4852307, 4852308 dated 29th July 2013 each receipt payment RS 3150 which is issued by bharguv debt collection agent of Bajaj...
Complaint comments Read comments [3] Complaint category Loans

Bajaj Finserv - non issue of no due certificate

User
 reddy.k.n on Oct 30, 2014
i have availed a loan for purchease of a TV under the loan account NUMBER 4030CD00281962 near about two years back. from then onwards i have started my EMI payment till july 2014. then i opt for foreclose my loan account by settling the amount in lumpsum. Accordingly after having clear discussion with company in this regard i paid a lumpsum of Rs.25000/-(Rupees twenty five thousand only). they have isseued a receipt no.6845892 Dtd.28/07/2014, and they assuered me that no due certificate will be sent in short while. since then i was waiting for no due certificate. till date i have not received the...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv Lending - Cancellation request of mobile insurance

User
 onlythesunny on Oct 30, 2014
Dear sir/mam, This is to inform you that recently i had purchased sony xperia c3 from my Bajaj Finserv Lending EMI card with policy no.(OG-15-1000-6609-00142474). I have not taken any mobile insurance but if i check my details at Bajaj Finance website onliine that shows EMI of my mobile insurance with total amount of Rs. 1075/- besides the Mobile EMI. Bajaj Finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance as soon as possible and refund...
Complaint comments Read comments [2] Complaint category Insurance

Bajaj Finserv - Complaint against wrong statement,extra EMI charged and Poor services of Bajaj Finance

User
 puran_505 on Oct 30, 2014
Despite of repeated mails no response.Even no customecare services are available.I am being mentally harrassed because of poor services by Bajaj Finance. >Total EMI :12, Advance paid : 04nos.10/05/2104 >Installment 1 on 23/06/2014 >Installment 2 on 12/07/2014 >Installment 3 on 24/07/2014 >Installment 4 on 25/08/2014 >Installment 5 on 05/09/2014 >Installment 6 on 05/10/2014 but still in Oct'14 statement it is showing 3nos of EMI left instead of 2 nos of EMI.Tried to contact at customer care but there is no provision for speaking to customer care or register complaint.Customer...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Excess EMI Deduction

User
 Narayana Poojary on Oct 26, 2014
We have purchased SAM 1 TON INVERTER SPLIT A/C THROUGH ARCEE ELECTRONIC ON 09/05/2014 THROUGH BAJAJ FINANCE ( BAJAJ ID - SF 14462042). AS PER TERMS & CONDITION EMI RS. 2500/- . BUT THEY ARE DEDUCTING RS.3459/- SINCE JULY, 14 (TILL TODAY FOUR EMI). WE HAVE COMPLAINED TO MR AMOL ARJUN BHISE SALES EXECUTIVE f 20014. TILL TODAY WE HAVE NOT RECEIVED ANY CORRECTVE RESULT...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Bajaj Finserv - Forgery & Cheating

User
 lakshman80 on Oct 20, 2014
This is to bring to the notice of the Head of Customer Service and Fraud Prevention at Bajaj Finserv. I had taken a consumer durable loan from Bajaj Finserv at a Croma outlet in Bangalore. I had paid the 3 EMI advance and took a loan of 6 EMI's. I have had no problems with the loan processing and the ongoing ECS debits. My problems started when I received an SMS stating an EMI card has been dispatched to me. I assumed this was part of the loan and that I should receive it as declared by the company. I logged in to my account on Bajaj Finserv, and to my astonishment, found out that the EMI...
Complaint comments Read comments [4] Complaint category Loans

Bajaj Finserv - SF16002312

User
 sripathisk on Oct 18, 2014
HI Team, Firstly i do not understand why i have not been contacted irrespective of multiple mails from my end. Yesterday i received a mail from you for the above SF stating the i got a loan approved. I need to understand what this loan is for. Your communication does not have any details on Purchase date: Loan Requested date: What was bought: Total loan amount: What is the EMI commencing date: Loan number: Customer ID: Bank through which you will be debiting the EMI: I have absolutely no details on this loan. Please contact me in order to have this further clarified. I believe...
Complaint comments Read comments [4] Complaint category Mobile Handsets

Bajaj Finserv - BAJAJ FINANCE - EMI CARD NOT RECEIVED

User
 sachinadesara on Oct 17, 2014
I HAVE APPLIED FOR EMI CARD ONLINE BY PAYING 199 INR THROUGH MY DEBIT CARD, BUT I HAVE NOT RECEIVED A CARD OR EVEN ANY DETAILS FROM YOUR END. SECONDLY, TRYING A SO-CALLED CUSTOMER CARE NUMBER WHERE IN THERE IS NO OPTION TO TALK TO ANY PERSON WHO CAN RESOLVE THIS. I AM GIVING THE DETAILS ABOVE. ALSO ATTACHING A SCREEN SHOT SHOWING THE AMOUNT THAT HAS BEEN DEBITED. HOPEFULLY YOU WILL RESPOND AT LEAST. LOAN DETAILS: 4180CD03335178 NAME: SACHIN ADESARA MOBILE: 9998356595...
Complaint comments Read comments [2] Complaint category Business & Finances

Bajaj Finserv - EMI debited twice for current month(Oct-14)

User
 vinaykg on Oct 16, 2014
Hi, This is Vinay. My Loan(Consumer Durable) Number is:4060CD04994501 My first EMI due date was:05-Oct-2014. As it was my first payment through ICICI which is my linked account, they did not cleared ECS(as per ICICI). . So, I made my first EMI payment(5521 Rs/-) on 11-Oct-2014 through online payment option from bajajfinserv portal(Experia user ID and password). I had put a request on ICICI portal earlier(6-oct-2014) to process and clear ECS towards bajaj finserv every month. They, initiated this on 14-Oct-2014(today) rather than next month and paid payment towards bajaj finserv. So,...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - Loan on my name taken

User
 Ashwani Gupta 11 on Oct 15, 2014
I have recently applied for a loan and came to know that 2 loan were taken by me from Bajaj Finance and there is outstanding of amount. But i had taken only one loan.Other loan is taken by someone else on my docs. My mobile no is not registered despite behind them . I am not able to approach customer care since i do not have cust id. I have also not recieved my NOC, EMI card as comitted by them. There is no contact no toerh than toll free. Ashwani Gupta 9818290006 ashwanigupta11@rediffmail.com...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - Warranty Issue

User
 Bapisen on Oct 15, 2014
Dear Sir I Mr Biman Sengupta Customer ID 1703013 had purchased a TV of LLOYD LED 50" L50N on 12 September 2014 from Trippti Electronics Durgapur. At the time of purchase the Dealer M/s Trippti Electronics had granted me that LLOYD company are providing 3 years of Warranty from the date of purchase and I have also taken 2 years Extended Warranty from Bajaj Finserv. That means I am going to have total 5 years of Warranty as per the dealers version but as per your Statement of accounts showing 1 year Warranty from LLYOD Company, As per my above statement I would be having 5 years Warranty instead...
Complaint comments Read comments [2] Complaint category TVs

Bajaj Finserv - bajaj finserv emi card require pin no

User
 reshwin on Oct 14, 2014
sir, ihave been issued abajaj finserv emi card in my name R M CHIDAMBARAN no. 2030400005984325 valid from 04/12 to 04/15 for which kindly send pin no to my mobile no.9443022267. which i require to by a washing machine at GIRIAS COIMBATORE. Thanking you...
Complaint comments Read comments [2] Complaint category Business & Finances

Bajaj Finserv - Refund of Insurance amount after closure of Loan

User
 arjtry on Oct 14, 2014
I have closed my loan in the month of May'14 I had paid a significant amount for insurance when i had taken a loan .and after closure of loan asked for refund of Insurance amount that i had paid. Despite repeated requests and visits, along with emails and calling up( this is the worst toll free number system) I am not getting any reply. My LAP no. is 508LAP01423890 Complaint no. SRN01532052. Cust ID 13388350 Someone kindly guide me as to how I can go about getting my money back Worst system!!! Your office in mysore has some of the most horrible staff!!! Self centered. My email...
Complaint comments Read comments [4] Complaint category Banks

Bajaj Finserv - about my emi details

User
 Rathod Dalpatsing J. on Oct 14, 2014
Sir, Im Rathod Dalpatsing J. my loan a/c NO. is 4N2RCD00000117 I have EMI Card and I just purches Mobile Samsung mini s4 price of 17500/- But Bajaj Finance Exacative get the extra charge of Rs.1900.. and not givet details to me Pls provid me All details of loan....
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - False Promises regarding EMI scheme

User
 Arjun Modi on Oct 13, 2014
I am Having a Bajaj Finserv EMI card, I wanted to buy a Nikon Camera with the Scheme of 1Rs down payment followed by 9 months EMI, I went to Nikon Outlet in Ahmedabad, applied for the scheme and I have limit of 37500/- in my card. The problem is they said Bajaj Finserv server was not accepting the promotional scheme. There are boards and advertises coming that says buy Nikon camera at 1Rs down payment and EMI for 9 months and this offer is valid to 30th october. So help me regarding this. Sadly I was disappointed by this service. Kind of false promises by Bajaj Finserv. I hope you come...
Complaint comments Read comments [1] Complaint category Loans

Bajaj Finserv - cheque bounce charge when never given any cheque

User
 shilpi mehra on Oct 13, 2014
i took a loan load id 4010CD00393476 and paid all the emi.. suddenly after 6 months i got a cal that someone filed a complaint against u.. call advocate at dis number ur case id is dis.. i called him nd spoke found dat bajaj finserv filed a complaint .. i was stunned because i never gave any cheque to bajaj ever.. an executive used to come at my address to take payment nd i always paid in cash and i have all the receipts. . how can this company file any complaints againt anyone withoutreason.. take this case back and rectify ur mistake.. shilpi Mob : 9971936665...
Complaint comments Read comments [3] Complaint category Loans

Bajaj Finserv - Bank Account Updation

User
 Ruben Chaudhury on Oct 11, 2014
It is very pathetic on the part of the Bajaj Finserv team for unable my New Bank Ac. No. With Standard Chartered bank aftersubmitting my documents and cancelled cheque for a period of nearly 45 days which resulted in an EMI bounce from previous bank ac. Which no longer is in use due to changes in my employment . I personally have also visited the Lajpat Nagar Part 1 branch where i found my issued cheque lying for a month with the authorities who came up with a very lame answer that they were busy and thus might have forgotten to do afterwhich i offered to pay for the EMI where i was told i couldnt...
Complaint comments Read comments [2] Complaint category Loans

Bajaj Finserv - over charge of emi..

User
 akash1980 on Oct 4, 2014
My loan Ac.No.4380cd00030496 This loan EMI is Rs.1178/- i have buyed toshiba lcd tv in the year 2000 in 18-6 emi option and i pay 6 emi's as advance rest 12 emi i have to pay on every month but they take 15 emi's from me insted of 12 now i went to their office many times but they refused to give my 1178*3- 3534/- kindly take action and solve this matter asap. akash. 9803590701. laxmiautostore@gmail.com...
Complaint comments Read comments [2] Complaint category Banks

Bajaj Finserv - NOC required

User
 sumesh kamalasanan on Oct 1, 2014
To, Whomsover it may concern, I have a consumer loan 4040CD00142419 taken from BajajFinServ for a bounce charge which i disputed with no response, i have paid off the dues and now i need an NOC send to by below given address: G 6, Ground floor, Sree Primus, Hosapalya main road Mangamapalya, Yellukunte Village HSR Layout, Sector 2 Bangalore 560068. Kind regards, Sumesh Kamalasanan...
Complaint comments Read comments [1] Complaint category TVs

Bajaj Finserv - not receiving property papers in spite of loan repayment

User
 nitinbarai on Oct 1, 2014
SIR, (402LAP00063901) I HAVE FORECLOSED THE LOAN AMOUNT ON 9.9.14 BY PAYING 138000/- EXTRA .AFTER INQUIRING OF PROPERTY DOCUMENTS ON 21.9.14 THEY HAVE DEMANDED ONE MORE LOAN A/C AMOUNT WHICH WAS NOT LINKED WITH LAP .I HAVE PAID THE SAME ON 24.9.14 INSPITE OF THAT I AM NOT GETTING THE PROPERTY DOCUMENTS .I HAD GIVE RS 70000/- TO YOUR EXECUTIVE TO SWITCH OVER THE INTEREST RATE IN THE MONTH OF MAY I HAV THE PROOF FOR THE SAME .OUT OF THAT ONLY RS30000/- ARE REFLECTING IN A/C STATEMENT AFTER ENQUIRING YOUR EXECUTIVE PROMISES TO REFUND THE BALANCE AMOUNT OF RS40000/- IN TWO WEEKS .YOUR ANOTHER EXECUTIVE...
Complaint comments Read comments [2] Complaint category Loans

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