Bata India Complaints & Reviews

Ordered two items on 3rd July 2022 from Bata Online out of which one item was returned.
I didn't get credit note instead of that. Called customer care 100 times but they are not taking seriously and every time reply that "Within 2-3 working days you will get your credit note". Amount expected in terms of credit note= ( INR 1285.09 )
Instead of 2-3 working days, it is going to take almost 6 months....

Ordered two items on 3rd July 2022 from Bata Online out of which one item was returned.
I didn't get credit note instead of that. Called customer care 100 times but they are not taking seriously and every time reply that "Within 2-3 working days you will get your credit note"
Instead of 2-3 working days, it is going to take almost 6 months....

I bought mens footwear from bata, agartala. The MRP in shoes are written 799 Rs. but the seller put an sticker of 852 Rs. as MRP and he billed and i had to pay 852 Rs. but the original MRP was Rs. 799 only....

I had ordered a pair of shoes from Bata India Online on 26.12.2022 through the Cash On Delivery method. My order number is BW[protected]. I received the package on 30.12.22 but when i opened it I found the product totally damaged hence I initiated a return which was done by the delivery partner on the same day ie, 30.12.2022. In the evening i receive a mail stating that the refund has been completed in its original mode of payment but...

This complaint is regarding my online order with the following details.

Order ID - BW[protected]
Suborder ID - BW[protected]
Bata Product - (Ref. # 459423)

I had placed my order on 16th December and was expecting it to be delivered within a week. I never received it.

On 23rd December, I spoke with Bata Customer service rep - Anu. I was told there is some technical difficulty...

So the thing is they sent me a refund link on 22nd december. It had two options UPI and Bank Account. I selected bank account and after filling bank details a new page opened up in which i was supposed to enter the OTP. But OTP didnt came on my registered mobile no. Or email id because they has issued refund link against some unknown phone no. Or email which starts with 89 and ends with 58 and email starts with asw. This is not my registered...

I'm shreyas lavekar purchased hush puppies sandals on 50% discount from your bata store chiplun in just 2 months bottom sole cuts into half. Now store is not cooperating with anything sighting discounted product not comes under any warranty.
Regarding this, this is total fraud done by store and by brand. Selling faulty and defective product in name of sale.
Waiting for your reply.
To resolve this issue immediately.br...

Hi,

This is Vinay Bhagavan here from Bangalore.
I bought shoes online from flipcart.
Invoice attached, I think this product is duplicate or low quality product.

3hrs o[censored]sage sole is broken,

I am sure flipkart will not take this product back since it's opened and used.

I demand a replacement from your company as the supplier is BATA, or I will take this issue ti...

Its been 3 days of purchase of new bata shoes from there authorised showroom the shoe inner soul got damaged. I always have bata shoes in regards with best quality they provide but by this purchase of shoe i got disappointed. I want replacement of shoes or full refund or whatever they accept. Thanks...

Ticket 447903

I bought a pare of black shoes from Model town on 19.03.2022. Bill copy attached.
Now the problem is that one shoe appears very glossy and other shoe looks very rough. There is huge difference in looks of both shoes.
It seems that one shoe is made from glossy leather and another one is made from rough leather.
I went to the showroom today and showed them the pair. it has been advised by...

Used to get the 20% discount coupons by post but did not receive the 20% discount coupons for the last two years even on the mail....

On November 4th, I spent 1699 on a pair of slippers for my wife at BATA boutique in Chennai's VR Mall. To our surprise, the sole has now developed a crack out of nowhere after just one week. Since the 1980s, I haven't seen a product like that.

On November 28, I brought the slippers to the store, but Mr. Prashanth refused them, saying that the heat from the bike silencer had partially burned the sole. I'm including images of...

I haven't received any discount coupons this year as a Bata Shareholder. They give 20% discount coupons every year but why not this year? Please resolve this issue asap...

I bought a pair of slippers from you on 3rd October 2022. I wore it hardly five to six times till date and that too on occasions.

The current look of the slippers is attached for your reference. I never expected such a quality to be delivered with the brand name of Bata. Since I am your loyal customer, I am not putting this up publicly but a good quality replacement is something you need to provide urgently. My mobile number...

Sir/Madam,

I am writing this letter to you to complain about the poor quality of the material used I observed in the shoes I recently bought.

Respected, my name is vinoth and I would state that I bought a pair of shoes from your coimbatore fun mall bata showroom on July 31st 2022 .the total billing amount was 2300.i proceed to the bata showroom they said policy due date finish so we can't help you .then I told...

Dear bata,
July 31 St 2022 I purchased bata shoe in coimbatore fun mallshowroom.Then recently joined job then only I started using this shoe.with in three to four weeks tha product start getting damaged after that I shocked then I visited the bata showroom they told that us per policy tha product crossed 90 days so can't able to do anything.then I reached the complaint in bata customer care they also reply the same I was not getting...

I had ordered a Bata slippers through online store in September

The look and fit was not good so as per policy I had raised a return request. Within few days, I returned the order to a delivery agent for which I got the confirmation SMS on the registered mobile number.

Since October 2nd week till present, I am waiting for the refund amount.
Reference ID provided by Bata customer support 373307...

I have ordered online on 26th June and delivered 1st july2022. After 2 months stiches has destroyed automatically. For complaining this issues offline store, no one ready for taking complain. I have wore sandal only 2 months. I have mailed to customer care on 11th nov 2022, after some conversation, he said no complain will be taken because 90 days to go but no any date is mentioned in invoice such type....

Bata order Ref #392992. Order #BW[protected] and sub-order ID BW[protected] was return-picked on 28th Oct but I have not received any refund yet. I have emailed customer support for over 3-weeks now, but there are only claiming actions within x-y days. No refund as of 21st Nov 2022....

I had ordered a shoes online and returned it due to size issue. Before 3 months and I am continuously calling customer service of Bata and every day they promise to refund within 24-48 hours still there is no refund. Atlast today they accepted the finance team has not processed. I want to file a case against bata and receive a compensation for my time and patience I have invested in Bata....