[Resolved] Bharti Airtel — 3G balance deducted more than usual | |
Dear sir / Madam,
This is Hasan Umar Sarvaiya n my mobile number is [protected]
I have a complaint that I am using internet of airtel from the past 6 to 7 years and I know how much MB is consumed if I surf online and if I download...
So today morning what happened is I had a 3G balance of 315 MB and to my knowledge I played 1 online game for 1 hour and I am very much sure that it shud not consume more than 15 to 20 MB but when I closed my mobile data n saw the 3G balance ther was nothing and on top of it my mobile balance was also deducted near about 20 Rs...At that time I thought there might be some mistake from my end so I did the 3G recharge today morning at 7 am again and I got 1024 Mb balance but after playing that game (3 patti) again for 45 mins I checked the 3 G balance again and I was surprised to see that more than 150 Mb has been used which is totally ridiculous...
I have been using 3 G from the past 6 months n if i play an online game for 1 hour it takes 10 to 15 MB but in just 2 hours you people deducted more than 450 Mb which is baseless...So I want an answer for this ASAP...
So I request you to kindly look into this matter and settle the Mb back into my account along with the money deducted otherwise I will have to take some other steps...
Thanks & Regards,
Hasan Sarvaiya.., Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |
3 Comments | |
Comments
Will I get a reply??
Dear Mr. Sarvaiya,
This is with reference to your post dated 01 12 May 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 01 12 May 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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For what reason are you trying to get in touch with me????
The complaint which is registered is true...Pls chick Ur records and let me know what did I download of 450 MB