[Resolved] Bharti Airtel — about [censored] plan sms | |
My name is Raghugan Sharma.my no. is [protected] .I received a sms from airtel for recharge with rs79 for 1 GB data.when I recharged with rs79 I have got only50 mb of data. When I called to customer care they did not solve my problem.why they send fraud sms.I lost my 79 rupees.they are not giving me any benefits neither data nor balance.they refused to give me anything.It is fully exploiting the client.They says to check offers before recharge.but why they tell this with offer sms.they are dishonest with customers.
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Complaint marked as Resolved
They have returned my1 GB data. I want nothing, it is simple that I recharged they gave me my data after posting of my complain Airtel customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Customers are being cheated.
Reply
Dear Mr. Sharma,
This is with reference to your post dated 19 May 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com.
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 19 May 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com.
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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