[Resolved] Bharti Airtel — Airtel money transaction failed money not refunded

Yarramsetty Nagarjuna Naidu

from Erattupetta, Kerala

Address:	560085
Website:	www.airtel.in

On[protected] i recharged with 365 rupees through airtel money
At 2-37pm mobile no [protected] this transcation failed agian at 2:40pm recharged with same amount it is sucess
But 2:37pm transcation failed money is not refunded if i send a mail to customer care they replied me transcation sucess money not refunded mail case id 29166

Cannara bank passbook transcation

+1 photos

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Aug 10, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 24 June 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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