Bharti Airtel — Broadband connection breach of service delivery Landline no [protected] | |||||
Without resolving the frequent connectivity issue reported, the complaints raised by the customer with Airtel are closed without respect to the service provider agreement with the customer for Broadband connection. Present complaint[protected]. Please help to resolve the issue Was this information helpful? | |||||
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Airtel customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
There is no credible help from Airtel to fix the issue inspite of this escalated complaint. Please help
Reply
Dear Smohanan,
This is with reference to your post dated 26 September 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 26 September 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Hi Rakesh / Airtel authorities,
I would like to bring to your kind attention that the issue is occuring for last 2 months. Everytime I am raising ticket, the Airtel technician/customer support people are closing the ticket without resolving the issue and getting confirmation from me. Previous tickets references are 59743856 and 59250394 .
Presently also, they are simply saying that issue is resolved, cable faulty etc, but I am still not able to access internet. Even after paying monthly rent religiously, its not expected of Airtel to behave with so breach of customer obligation.
Please take urgent actions to resolve the issue and without getting confirmation do not close the ticket
I would like to bring to your kind attention that the issue is occuring for last 2 months. Everytime I am raising ticket, the Airtel technician/customer support people are closing the ticket without resolving the issue and getting confirmation from me. Previous tickets references are 59743856 and 59250394 .
Presently also, they are simply saying that issue is resolved, cable faulty etc, but I am still not able to access internet. Even after paying monthly rent religiously, its not expected of Airtel to behave with so breach of customer obligation.
Please take urgent actions to resolve the issue and without getting confirmation do not close the ticket
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