Bharti Airtel — Charged for port- in program, and delayed for 6 days to activate porting. | |||
A distributor namely KIRAN, asked me to get port to airtel from tatadocomo, and i agreed to do that, then i gave my upc number to him with my documents. recently on 24/8/2015 i got a msg from 1901 ( your porting request is accepted and your porting time[protected]:33:00:361) And tatadocomo sim was dead on 24/08/2015 midnight as they said, but THE SIM GIVEN BY KIRAN IS NOT ACTIVATED SHOWING NO SIGNAL. after that i called him so many times regarding the problem, i was tried to avoid me, i got no respone from him for 2 days, finally he said he will give me another sim and he said to collect from a retailer near by home. and he didn't gave any sim to the retailer, i forced him to give as early as possible finally he gave on 27/08/2015, i collected on 28/08/2015 by giving 50 rupees to them when the port-in was free of cost . finally i got airtel network. this problem made me to disconnected with my friends, family, and importantly I MISSED SO MANY EMPLOYERS CALL AS I AM A UNEMPLOYED GRADUATE. i want justice regarding the problem i faced and i was charged 50 rupees for thing which is free of cost. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Shetty,
This is with reference to your post dated 30 August 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 30 August 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 30th August 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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