Bharti Airtel — Direct debit from my main balance without subscribing for anything.....

Address:

Pune, Maharashtra

Dear Airtel Officer, Please note that an amount of Rs.99 is directly debited from my main balance on date 10th of March 2015 without any reason. I have not even received any intimation message for this debit. When contacted your call center, I got to know that Rs.99 has been charged on 10th March for some NAZARA pack...I got to know the name of this pack only after the call center representative told me about it...meaning to say that I never subscribed for any such USELESS service / pack, For confirming I checked the data usage on the mobile and found that during the month of Feb and March 2015 not a single bite of internet usage was there...meaning to say that this USELESS pack was not even subscribed by me by clicking on any link by mistake...!!! This is purely cheating and It is evident from many other complaints against M/S Airtel on various consumer complaint sites that you people are looting many people by levying such useless charges...it seems your CORE business..!! Please, stop cheating customers. I also request you to stop subscribing all such VALUE ADDED SERVICES on my mobile no. [protected] through my main balance here further. If I really need it, I will go to the shop keeper & recharge for whatever is needed from you time to time...Please strictly ensure, not debiting any such charge from my main balance here further. This is purely CHEATING...please refund me back Rs.99 in my main balance at earliest. I have never subscribed for any NAZARA PACK or anything else from net...so, pl. stop lying & cheating at least to me and reverse back the charges. Still with best regards Prashant Pate Cell:[protected] or [protected]