Bharti Airtel — Error in mobile data consumption | |||||
Hi My name is Lovelesh Gautam mobile number [protected] as according to my bill plan i have 1024MB Data and my daily consumption is 35MB but in the middle of month Airtel shows i have consumed 100% data i have facing this from last 8 months and i will show all the screen shots to Airtel they will waveoff each month but problem not solved yet. Was this information helpful? | |||||
Airtel customer support has been notified about the posted complaint. | |||||
5 Comments | |||||
Comments
Waiting for response i already sent you email Anil and i really fed up this time if you are not able to solve this then let me know i will port my number. You all guys are cheaters.
Dear Customer,
This is with reference to your post dated 21 January 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 21 January 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Hi Anil,
Find the details as you requested on Grahak Seva
Ramakant Gautam
complain regarding- [protected]
account number[protected]
alternate number [protected]
Find the details as you requested on Grahak Seva
Ramakant Gautam
complain regarding- [protected]
account number[protected]
alternate number [protected]
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Thanks a lot for response. I emailed several times to Appellate but they respond back to me like stupid reply's and each and every time new executive handle my concern then he/she ask my story from beginning. Last month i spoke with one of Appellate officer Neeraj Prakash and he told me next time just mentioned forward my concern to Neeraj then he will take care of it but you cant believe sanded more then 20 emails to Appellate just wright this please forward my case to Neeraj and i want to talk with him but still i m waiting for his call. Even this month my billing cycle is started on 26 Jan and today is 27 only in two days my data has been consumed more then 270MB and i am really supersized i didn't use my mobile data.
I try to connect more then 200 emails to Appellate and sevral call to 198 121 and other also and i really frustrated with Airtel services and customer support each and every they assure me this is last time we will solve your problem but still its happened with me from last 8 month.
I really loose my patience now. i dont want to say but i must say Airtel world third class telecom orator :(