Bharti Airtel Limited — FALSE OFFERS ON NET

Address:

Tinsukia, Assam

We had made a recharge for 3G Airtel from the website www.pay.airtel.com, vide transaction ID 984545 of Rs 655.
While checking through internet offers, the no. of mine was having a internet offer that the plan of Rs. 949 3G recharge will be available at Rs. 655.
i.e. In Rs. 949 we are getting 7GB and through the offer, we will be enjoying the same benefit of 7GB in Rs. 655 recharge.
We called the customer care many a times. When the call was transferred to the supervisor, and while giving me the complaint no. disconnected the call. Two times the customer care executive disconnected the call.
Finally, a customer care executive raised a complaint no.[protected], saying that you will get the same through message too. Still the message is in transit. I am unable to understand, is the complaint no. valid.
We had only received 3GB data through this recharge, however, we were supposed to get 7GB data.
Even the customer care executives were first not believing on the offer. However, I asked them, that we can mail you the print screen of the same. Than they checked the same. And said yes it was available.

Through such offers, the company is defrauding the customers. while not giving such benefit as displayed.