Bharti Airtel Ltd. — Mobile balance was deducted unfairly in the name of data usage. In the last 30 days twice on my mobile no. [protected].

dear all,


Recently twice my balance was deducted in the name of data usage...in the last 30 days on my mobile no. [protected]. In the last 30 days I have recharged the mobile cell number twice for 50/- rupees and each time I found my balance nil after few minutes or hours.

I haven't activated nor used any other internet or data services...then how my balance was deducted by Airtel.

It's not the first time that your company is doing this immoral activity on my number and the compensation amount for harassment will be big from my side.
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Dear Mr. Randhawa,

This is with reference to your post dated 30 July 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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