Bharti Airtel Ltd. — Mental harassment and threatening on personal mobile.

Andrew Willington

from Gurgaon, Haryana

Address:

Nagpur, Maharashtra, 440014

I have a regular user Airtel 4G. I was a user of [protected] and [protected] post- paid numbers and [protected] router number. Despite my many complaints, the company gave me 3G Service, and I was supposed to get 4G service. The company has charged me for 4G usages. I didn't get 4G service in my area. This was the practice of deception. When the company charged me a lump some amount which is not according to my use. The company started sending some guns(anti-social elements) to mentally harass me. On the phone, some lady from the company hurled abusive remarks upon me. I am an Assistant professor at a college.
I want to pay the reasonable amount. If I fail to pay the amount the company may go to the court of the law against me, but the company sends some anti-social elements to threaten and mentally harass my family member's.

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Airtel customer support has been notified about the posted complaint.

Feb 05, 2016

Updated by Andrew Willington I have been a regular user of Airtel 4G services. I was a user of [protected] and [protected] post- paid numbers and [protected] router number. Despite my many complaints, the company gave me 3G Service, and I was supposed to get 4G service. The company has charged me for 4G usages. I didn't get 4G service in my area. This was the practice of deception. When the company charged me a lump some amount which is not according to my use. The company started sending some guns(anti-social elements) to mentally harass me. On the phone, some lady from the company hurled abusive remarks upon me. I am an Assistant professor at a college.
I want to pay the reasonable amount. If I fail to pay the amount the company may go to the court of the law against me, but the company sends some anti-social elements to threaten and mentally harass my family member's.
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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Willington,

This is with reference to your post dated 05 February 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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