Bharti Airtel Ltd. — regarding the billing.

Address:

Anand, Gujarat

i have convert myn airtel plan plan from prepaid to postpaid. as regularly i have to make a recharge of rs. 600 per month but now on activating to postpaid it comes 4700/-. when gone through the bill the actual usage of myn would be 1200/- only all taxes including. when i gone through dealer the mistake was of the dealers employee as he has not activated myn international plan which cost me rs. 6/- per min. as on activating the plan the sum cost becomes 1.99/- per min. the dealer convinced me that he ll settle down. he told me to pay 1000/- less & pay the bill i had paid. the bill amount. coming to next month again the bill raised to 2546/- as the same think happened international plan not activated which cost me this much. as i also confirmed earlier that is the international plan has to be regularly activated after every monthly bill he told me no. as once activated the cost for activation will be regularly included in the bill amount. unless and untill we stop the services. so, the dealer for the next time told me too wait. and he ll check down the system. but no confirmation from the dealer for 15 days. as i had remind him regularly.as on 19/05/2015 from baroda airtel office i receive the call made by mr. ali & miss. dimple. they both pressurized me to pay the bill and spoke very bad language. as i try to convey that please talk to ajay the dealer of airtel. but they both made a bad language for me. so, please guide me what to do and were to go. myn contact no - [protected], [protected] name - pratik patel