Bharti Airtel — Recharge done on wrong no | |||
I performed an Online Recharge from PAYTM account, but by mistake I did a recharge on a wrong number. Instead of doing a recharge on [protected], I did a recharge for number [protected]. The details are as follows... Amount of recharge: INR 170 Date of Payment:[protected] Payment Status: Success I made a call to the Airtel customer care on the same day but they said they cannot do anything about the problem and that the money cannot be refunded to the account. I hope this problem will be looked into and dealt with quickly. Thanks & Regards, Kamal [protected] Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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This is with reference to your post dated 24 November 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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