Bharti Airtel — Recharge failure-no reversal after 17 days | |||||
I recharged airtel no as I was going to Andaman and people said that only Airtel and BSNL is available there.For net I charge with Re 99/- on 11th Nov15.amount got debited but no recharge happened with a massage of failure. Second day it was successful as detailed below. After 17th day when I opened to make my card payment I was stunned to see that the failed amount has never been reversed by Airtel. This is the result of my trust on Airtel for which I never double checked assuming that Airtel will do well in timely reversal. My No [protected]-Airtel [protected] Paid through SBI C Card. 12/11/2015 ONE97 COMMUNICATIONS L NOIDA IN Debit 99 11/11/2015 BHARTI AIRTEL LIMITED GURGAON IN Debit 99 Shiv Prasad Chatterjee Was this information helpful? | |||||
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Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 27 November 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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