[Resolved]  Bharti Airtel — Without confrimation Airtel Bill Plan Change

Address:	Thane, Maharashtra, 421102
Website:	www.airtel.in

Dear Nitin Devle, Greetings from airtel! This is in reference to your email expressing concern about revision in plan benefits for your airtel mobile number [protected]. I regret for the inconvenience caused to you in this regards. I do understand your concern on revision of plan benefits/rental. I would;d like to bring to your notice that your old bill plan MNP 125 CUG Plan is no more available for subscription hence the same is being migrated MNP 175 CUG Plan I wish to bring to your notice that the revised plan will continue to be an attractive value proposition for you. Benefits or rental of revised plan is only marginally being revised keeping in view of the rising input costs. While we may revise the benefits, it is to be noted that the revised plan is exclusive to some of our valued customers such as you and is not offered as market plans. Further, I have enclosed available bill plans for your reference, If you wish to change your bill plan kindly write us confirming the plan ans packs name to activate the same. For further queries, please do email. Yours sincerely Mahalakshmi S bharti airtel limited [protected]Original Message[protected] From: nitin.[protected]@1point1.in To: appellate.[protected]@in.airtel.com Cc: nodalofficer.[protected]@in.airtel.com;[protected]@in.airtel.com;[protected]@gmail.com Sent: 13/10/2015 10:13:08 AM Subject: Issue from Airtel Dear Team, This is to bring you notice that on my airtel service, without any intimation my bill plan has been change by airtel, some of the issue mention below which is very bad impersion showing on customer by airtel Without confrimation or intimation my bill plan has been change before it was of 125rs monthly rental & now it is showing 200rs rental For SMS it was told to me that in bill plan 300 SMS are available, and without any confrimation 25 rs rental SMS pack has been activated. 2G _ 2gb data was free on my number but 200rs extra has been charge on my number. Please find the attached Snapshot. Right now i am totally unhappy with airtel service, due to some issue are occuring. Please find the below mention details for verification. Name : Nitin Umesh Devle Mobile No : [protected] Alternate No : [protected] Address : Room No : 456, Vikas Colony, Mahatma Phule Road, Mohone, Ambivali (E), Tal : Kalyan District: Thane. Pin : 421102 Email ID : [protected]@gmail.com Requsting you to please cross check with my bill or else i need to port out from airtel. Thanks & Regards, Nitin Devle