Bharti Airtel — Wrong billing charged - [|bal|ref19286197|] app mail postpaid [protected] | |||
Hello airtel, 1- Airtel billing system is incorrectly charging monthly rent every month 2- I explained to Airtel every time and requested to correct my billing from next month but AIRTEL failed to provide any resolution yet. 3- Refer SR 19286197 and see AIRTEL is accepting billing mistake but saying AIRTEL SYSTEM is not allowing to pass the waiver against wrong charges. 4- Every month i have been asked to call AIRTEL and ask for waiver for wrong billing which is never ending process. 5- Why CUSTOMER should call everymonth for AIRTEL FAULTY BILLING SYSTEM. Regards, Neeraj [protected]/ [protected] Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 28th August 2015. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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