Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Big Bazaar online shopping order no[protected] placed on 10/05/2021. Delivery schedule failed, order cancelled due to delivery schedule failed, refund amount is not credited my account It's show refunded. Please send details of refund amount and same credit to my account as early....

Hello team,

It has not been resolved yet as I have ordered 47 items and only received 40 items.

Please find the order id[protected]

No one called me, I myself chased again and again for delivery. My experience is very pathetic from you guys that you are not even responsible for your work.

If in case items are out of stock then its your responsibility to inform us. Below mentioned...

I had ordered few products from big bazaar on around May 4, 2021 and I didn’t got all the items that I ordered, so the coordinating staff told me that the amount for the same will get refunded.
Today it had been 10 days, after regular mailing and calling them I have not received my money back. Kindly look into the matter and take action against their unprofessional behaviour with the customers. This kind of fraud is highly unacceptable.br...

Dahisar Bigbazaar

OrderId:[protected], Orderlaced Date 28-Apr-2021, online

We had place the order online Amounting to Rs 1616/- of 23 items.
But from BigBazaar side one of the item of Classic Paneer 500 gm got cancelled and the refund amount of the same ie Rs 179/- has not yet been refunded, instead on the same day only Rs 2/- has been refunded.
How come 500 gm Classic Panner cost only Rs 2/- ....

Yesterday(10/05/2021), , I am Ordering items from Big Bazaar, Nucleus Mall, , Maradu, , Ernakulam, , Kerala., Bill Amount:826/30, ,
Company Not Accepted my order, , But Bill Amount 826/30(Payment)Received from my Account, , Received by FUTURE PAY, ,
Hariyana, , (N)India, , Now No Fund for Next Purchasing, , So I requested( You) Sir, , Please Refund this amount (826/30)...

Ordered goods valued Rs.832, paid by debit card Rs.832. They cancelled one item of Rs.100 and the difference of Rs.100 not yet received
Order ID Order id :[protected]
dated 08/05/2021...

Total oreder was for Rs.832. paid by debit card Rs.832. They cancelled one item of Rs.100. Refund has not been initiated and my complaints are being ignored...

I ordered some groceries on 2/5/2021 at 11.24 a.m.The amount RS. 5119 was debited from my account.The order id[protected].After that at11.30 a.m I have cancelled the order.It was said The refund has been initiated.The expected date of refund 5/5/2021.Till now(11/5/2021) the refund yet not received.The delivery was from Diamond plaza, Jessore Road.Trying to reach customer care or store but not getting any response. kindly refund or I have to...

I cancelled order[protected] from Bigbazzar but they haven't refunded the money yet
i made the paymet via futurepay...

Order no[protected].
Refund not yet initiated. Taking too long....

Hello,
I have ordered two items from future pay on 8/05/2021, where one of the item was cancelled at the last moment and its status says that the amount of the item is refunded but I haven't received the amount on my wallet. And for the second product the status is showing as delivered but I haven't received the product yet on 11/05/2021. And there is no way to contact as the toll free number provided on the app is not connecting.br...

I ordered some groceries via the Big Bazaar app on 6th of May. The date allotted for the delivery of the same was 8th May. On the morning of 8th, there was a update message saying that there would be a slight delay in the delivery of the order. After that day, no further updates were shared, the helpline given in the help section of the app is not valid and there was no reply to the complaints filed via the Big Bazaar app. The order was prepaid,...

Placed an order on 5th May 2021 on BigBazaar.com.
It was supposed to be delivered on 6th May 2021 morning between 8 to 10 am. They never came to deliver order and status automatically changed to delivered on 7th May 2021.

Order#[protected]...

Sir i have ordered grocery from big bazar on 29th apr 21 and it got delivered on the same day . At time of order the amount was rs 501 which i have paid via upi and on bill it was rs 472. The margin is rs 29. I mailed them 7-8 times to issue my refund but they are not initiating it . Basically the sold me products above MRP . Kindly look into the matter and help me to get my refund

Order id is[protected]...

Dear Sir/Ma'm,
I made an online payment for profit club card.
Details are mentioned in below e-mail.
Big bazaar outlet is not issuing the card as they are unable to track the payment.
It's already 1.5 months now.
Requesting you to resolve this issue at the earliest.
Kindly acknowledge the receipt of this mail.

Thanks and Regards,
Raman
[protected]...

Hello Team,

Please help me in delivering the above order.

Its not delivered and the status is still pending.

Else help me in getting refund for this.

I never expected big bazaar to do such a fraud with the people.

I will de-promote this as much as possible to save from this scam.

Cheapest techniques used during this pandemic....

I have ordered some essentials from big bazaar on 9th May and was expected to be delivered on the same day itself. But it didn't happen and I tried to contact the helpline numbers and the nearest store number of big bazaar but it was nit reachable. My order number is #[protected] and I would like to know when my order will be delivered as the app is not working and telling me the exact position of my order....

I had placed an order with Bigbazar on dated 05/05/2021 for delivery of 7nos.items vide order ref. no. ID[protected] on payment of Rs. 1197.02.However on receiving the delivery on 06/05/2021 it was observed that 5 nos items having invoice value of Rs. 964.07 was supplied. Accordingly I have tried several times to contact them through customer care no. [protected] but in vain. I have also sent email to customer care in this regard but remains...

The order #[protected] which was supposed to deliver yesterday is NOT DELIVERED from Big Bazaar Udupi. However, the status in the app says it is already delivered. And few of the items in the list has been removed from list but no refund has been initiated.

I totally understand that during this dire need all have resource challenges including staffs. But the online support is pathetic. The contact numbers are not updated or...

Hello, on 2 may 2021 I have placed an order of rs 500 for 6 items to big bazaar's ujjain store but they delivered only two items and rest were cancelled from their side. When I checked my future pay account still it shows nothing to refund amount till now. Please initiate my refund amount and find attached...