Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I had placed an order on Bizbazar app, and made the payment of rs -/500 on 7th May.

But the amount has been deducted without my order ID.I had checked there have no order placed in regards to my payment.

I need my money to be refunded back to my account.

Thanks,
SwadhinM...

Hi,
My order was not delivered according to the scheduled slot, hence had cancelled my order.
The payment was already made for the order.
In BigBazaar app it shows refunded but have not received any amount yet.
Kindly look into this.
Order #[protected]...

Order #[protected] status as per website is delivered. But this order is not yet delivered and it is pre paid order. I have written multiple email to [protected]@bigbazaar.com and raise an issue on the website but there has been no response....

Hi,
My name is. Chandrakala Tandale

I was joined bigbazar profit club card system. Amount paid Rs 5000 at bigbazar Pune Maharashtra Hinge wadi branch.
My membership card no. [protected]
I couldn't use this card due to covid 19 lockdown.
But now this card status is not available.
Pl. do needful for refund of my money.
Thanks sir
Chandrakala Tandale. Pune...

I have made an order 5156 rs from big bazaar and paid the amount online. The order was expected to be delivered next day but big bazaar has cancelled the order and there is no one to contact with. They don't have functional customer care numbers and it is impossible to contact them. The refund if my money got stuck....

Order id :[protected]
I have placed online order on 5th May and delivery was expected by 6th May. Since then till today morning it was showing as order packed. So there was already a delay of 3 days. I kept on calling @[protected] for clarification, but it never got connected.

Nobody called me, no status mails or alert, nothing. The order value was initially of 980.10 Rs, which was modified by Big Bazaar due to unavailability...

My refund amount has not yet come...

Pathetic service as my order has not been delivered yet ...order ID:[protected]...my name is Abhishek Suri...[protected], [protected]@gmail.com...

I made an order of amount 1844.40 to be delivered on 8th May 12:00pm -04:00pm slot.
I did not receive the order yet. On the app it's shown that the order is in transit. Also some item is shown as cancelled and the amount is now shown as 1782.40. I haven't received any refund.

I tried calling the customer care but no one picked up and when I tried the store number (Big Bazaar, Nucleus mall, Maradu) it said the number...

Hi.. this is Sharath Kumar,
I have order items through online mobile app, bigbazaar app, items value Rs.4814 (four thousand eight hundred and fourteen rupees ) I have paid through upi payment successful. But I have not received order items on promised basis timings may 7 Friday 6pm-8pm, so I have contacted through customer care number [protected] to to that was also busy ( can't rechable) so i have decided to cancel the order, and...

I had placed an order on 8th of May, 2021 for a delivery scheduled for the same day at Big Bazaar Howrah (Avani mall) in Kolkata.
I have already made the payment though digital wallet.
I have not received any delivery yet. Not even a call from them for the delay.
I need a refund back.
Do it asap....

I bought some goods by Big Bazaar App on May 7, I had a problem making payments while shopping.Anyway, the payment order was taken after that, after that the order was to be delivered on the same day.But today it has been more than 30 hours, so far no information has been given as to what happened next or what will happen.I spoke to a customer representative of Future Group. His attitude was also not good
Order number 8034
69532...

I have placed an order with big bazar Howrah avani Mall order number #[protected]

The order is not being delivered and none of the customer care numbers are working.Please refund my money or else deliver the order.This type of cheating and fraud is not acceptable....

Hi BigbazarFutureBazaar

I had try to place orders twice by paying amount 12899.60 rupees and 19281 ruppes.
amount deducted but order not placed.
i tried to reach customercare but it seems very hard to reach waiting more than hour stil not connecting.

Here are the transaction details
from my account debited of INR12899.60 on 07-may-21 &futurepay.[protected]@hdfcbankcredited.UPI:[protected]br...

I made an order and I haven't received it but the app shows the order was delivered. No one responded for toll free numbers and looted money in the name of order. this is my order id:[protected]...

My order id is[protected]
My name is mukta chaturvedi
Mene big bazar online application se samaan order kiya tha 2520.48 rs ka fir samaan time per nahi aya or uska koi message ya update bhi ni aya to mene cancel order kiya.. Uska refund mujhe abhi tek nahi mila hai
Mujhe refund kab tek hoga amount.. Please reply...

I have not received cashback of Rs. 100 for my first ever order, until now. Order ID was '[protected]' and order value was of Rs. 509. Later I have not got cashback of Rs. 300 on doing transaction of above Rs. 1500 on 29/04/2021, order ID related to this was '[protected]'. My registered mobile number is '[protected]`....

I was doing payment of some goods from big bazaar online app.On 4th May 2021 amount has been deducted from account and showing status of transferred transaction of 505.25 to Future pay. But future pay wallet is showing zero balance till now.No one is there to pick up customer care call for hours. I wrote about it on their customer care email id- [protected]@futurepay.co.in
and support mail id [protected]@futurepay.co.in
but emails id's...

I placed an order online (Order ID[protected] on bigbazaar using the future pay app on 6th May 2021, the delivery was scheduled on 7th May 2021 before 11 am. The product has not been delivered yet as well the customer support number is not working. I have mailed as well regarding this issue but to my dismay, have not received anything back. This very unprofessional service is not expected from the future pay group and it's surely affecting...

Hi,

I have made the UPI payment from my phone pay wallet account and

Transaction reference no.is T2104242049208580203679

On 24th April and the money didn't get credited to my future pay wallet as I needed to pay for an order of groceries but still it is not refunded back to my account yet.

I am gonna have to file a consumer Court complaint in this regard if no action is taken...