Blue Dart — Courier not Received but status showing delivered

Address:

New Delhi, Delhi

Blue dart always claims the no 1 Courier company and I used to believe it but I must tell you your executives and service in Mayur Vihar phase 1 branch is useless. Do you really believe in customer service?? Well I doubt! The Delivery Executive doesn’t come to my house which is hardly 1 KM away from their branch, they update the status as premises closed without checking or calling the customer. I was at my home whole day but nobody came. I have tried to contact the branch but I must tell that the rude behaviour of their officer is highly dissapointed. Even if you can not deliver, atleast you should contact the customer instead of wrongly updating. My house is well commuted and located in DDA flats where we are receiving 1000s of couriers from other courier companies. My AWB no is [protected]. The status of the same is showing delivered on 11th August but I haven’t received any courier or phone call from bluedart till now. My concern is how could they do this fraud signature without any fear. After writing so many emails no response from Bluedart. Blue dart you should take a note of these guys at the branch and should take a strict action against them.