Blue Dart Express — Blue Dart facility delayed delivery

I had ordered sofa cum bed from loom and needles (Ashoka Foam Multiplast Pvt Ltd) on 13 Oct 2023 and delivery date is 19 Oct 2023 they sent the product to bluedart on 14 Oct 2023 but kept pending on the bluedart facilityChowki Chauraha Bareily for 3 days and when tracked it showed some silly reasons like network issue and PU On Next Business Day No Shipment and delivery date is kept on changing 20th and 23rd but on 23rd also package has not been delivered when called customer support they said it will be delivered by 25th oct due to festival holidays but not yet received and product is just kept on uppal warehouse status is still in transit