Blue Dart Express — Blue dart showing delivered for undelivered product

I ordered a samsung mobile on 28th july from www.Samsung.com. samsung dispatched product by bluedart. And bluedart made my delivery too much late so I cancelled my order on 12th Aug. One day After cancellation i got a message from bluedart that we have delivered parcel on 13th Aug 9.00 pm. But nobody came in the evening i got a message from blue dart that my item was delivered, but nobody came to deliver. Imidatly called to samsung customer care and told them everything.
I asked the coustomer care of bluedart executive too about the same but he didn't paid attention towards it and said talk to samsung. My airway bill no. Is [protected].

My parcel was undeliverable till 12th Aug. I was in contact with Samsung customer support for this but after bluedart wrong delivery update they are not listing me. My payment has stuck because of blue dart.

Now I want you see it.
Bluedart air way bill [protected]
Samsung order id [protected]
Order date 28 july
Cancellation date 12 Aug

I want refund from Samsung. But because of wrong update from bluedart they are not listening.
Bluedart did not delivered shipment but saying it is delivered even he is not telling me delivery boy name and contact no. Because he did not delivered my parcel.
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Blue Dart Express customer support has been notified about the posted complaint.
Aug 24, 2022
Updated by vjain12
Air way bill no is [protected]
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