Blue Dart Express — Changed the delivery status without contacting me

Address:

Periyanaicken palayam hub, coimbatore

Hi,

My Shipment was arrived to Periyanaicken palayam hub, coimbatore on April 14th 2023.. Tracking status showed as out for delivery on April 15th 2023. But no one contacted me from blue dart courier.. I tried to contact them but no one picked up the calls. when I contacted blue dart customer care he responded like before 8 pm your shipment will arrive. I didn't receive any calls from delivery person But in the middle of the night at 23:41 they changed the status as "Customer not ready with exchange". I'm really disappointed in blue dart service. Delivery person didn't even contacted me but changed the status like this and customer service is also not properly responded.. can you please escalate this and please inform them to deliver my product tomorrow itself?

Waybill no: [protected]