Blue Dart Express — Courier not received

Address:	400614
Website:	www.bluedart.com

Dear team,

I am having a courier from my bank, due to wrong address it has not been delivered to me. But yesterday i went to their belapur branch office and ask them to deliver my courier on hand on delivery. I showed my id proof to prove that i am the desired person and i need it very urgently. But they told me that its a bank document and they cant deliver to my hand.

So i went to the branch office and inform the issues faced me at courier office. The bank employees also told me that, they should hand over the courier when i show my id proof.

Unnecessary they are holding my bank documents. Their communicative language also so rude. Please provide me a solution.

Thanks,
Sudin