Blue Dart Express — Delay in delivering the shipment [protected]

Address:

Namakkal

Way Bill No: [protected]

Actually the shipment has been arrived Namakkal hub on 22 DEC 2021. It needs to be delivered on that same day. I called the blue dart courier guy name Karthik who usually delivers the courier to our address. He knew the location very well. He has delivered many shipments earlier as well. So I just called him he replied back he have the single parcel alone for our area and he told will deliver it on next day. But when I called him on the next day 23 DEC 2021 he told me like he have too many shipments today so he told when you come to namakkal town just give a call to him so that he will come and deliver. After reaching namakkal I called to his mobile he told he just now came from that area. But I told him will wait for sometime come and deliver the shipment. After few hours of waiting I tried his mobile number but he is not responded back to the call. The delivery status simply every day they are changing like Address unlocatable/landmark needed. But even other shipment like DTDC and all delivering the package without any hassle. Worst ever customer service . On the 23 DEC call I have informed to Karthik I will be out of station for a week. On 24 DEC 2021 after providing the review in Google the shop owner is responding and provide his comments in the Google review. Unfortunately most of the bank have a tie up with them to deliver their cards. I told the need of the ATM card delivery to the courier guy while I talked to him. Still he couldn't deliver it.