Blue Dart Express — Giving wrong information to Bank to cover it's inefficiency to deliver

Address:

Blue Dart express, Visakhapatnam

I was to get my new Debit card from HDFC Bank through Blue dart express courier on 27th July 2023 via Blue dart AWB #[protected] but I have not received the courier till now.myself and my husband both working out so door will be locked between 10a.m and 7.30p.m.i have not received a single call from Blue dart if any attempt was made for delivery.Door no given is my own house and we have been living in it since 15 yrs.Reason given in a link provided as wrong address which is totally wrong information.I was at home all day on 29th and 30th July but no one came to deliver. I want the service to stop giving wrong information to bank due to its inefficiency to deliver.