Blue Dart Express Limited Customer Care

Blue Dart Express Limited Customer Care

Blue Dart Express Limited

Shalimar Co-Op Housing Society Ltd
Ashram Road, Near Embassy Market
Ahmedabad
Ahmedabad District
Gujarat
India - 380009

Customer Care Phone Numbers and Contacts

Phone:1860-233-1234 (Toll Free Number)
+91 79 6612 1212
Fax:079-6586195
Blue Dart Courier Service Contact Addresses

AHMEDABAD

BLUE DART EXPRESS LTD
SHALIMAR CO-OP HSG SOC
NEAR EMBASSY MARKET
OFF ASHRAM ROAD, AHMEDABAD, 380008
Phone: 1860 233 1234
Fax: 079-6586195

View More Information...
Satisfactory Rating
1%
Complaints
824
Resolved
6
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express Limited related photos (101)

Complaints with pictures are more trusted and informative    View all

Blue Dart Express Limited Complaints & Reviews

Bluedart.courier - Not delivered after 2 weeks. . . They said its lost. . (Cost 6000)

User
 ashwani1291 on Sep 2, 2015
I deliver a parcel (tracking id- 14537586280) of new mobile handset worth 6000 to return for refund.. From lucknow to delhi ... They
promised to deliver it to next working day but its tracking result
shows that it is still on hold .. I called and wasted my money more than 100 on many numbers at bluedart
some numbers no one picked and some said call at customer care i
tried but its does.nt exist ( by aircel uninor and bsnl )... Contacted wid senior customer care
executive of lucknow .. She said that because of water logging they shifted all things to another centre...
Complaint comments Read comments Complaint category Other

Blue Dart Express Limited - Litigation notice

User
 vijathedon on Sep 1, 2015
I have been send very much imp courier by company capgemini 1) blue dart people did not even read address fully 2) never contacted me on cell 3) sent courier to wrong centre i.e chakan what are this pathetic people doing in their life, if they cant handle they should close courier company I am going to lok adalat coz this is really pathetic waybill 14563499020...
Complaint comments Read comments Complaint category Business & Finances

Blue Dart Express Limited - Unnecessarily delayed parcel

User
 mmuehlich on Aug 31, 2015
I have been waiting for a parcel more than two weeks ago. I have to confess that I put the wrong pin code by accident. However, competing companies have in the past never had a problem and delivered the parcels nevertheless within 4-5 business days. My parcel has been in my city for more than 8 days. It has been returned from the service stations back to the city hub with the reference "Wrong pin code. Will impact delivery" three times. Instead of checking the correct pin code it has been send to a wrong service station another 2 times. It is nerve-wracking to see so much unprofessionalism knowing...
Complaint comments Read comments Complaint category Online Shopping

Blue Dart Express Limited - Blue Dart guy abused me and not Delivery the product

User
 Aakash Aakash on Aug 28, 2015
Hi My name is Mijanur Rahaman My Ref Id is : 1523760125293945 I have apply for a credit card and one guy come to delivery the product, and i have show them voter id card but he want me to show address prof and all i talk with the bank they says address prof is not required when i call him to tell info about this he abused me ... and now Tracking status says Consignee Refused To Accept Mijanur...
Complaint comments Read comments Complaint category Credit Cards

Blue Dart Express Limited - Order delivered to wrong Address/ person without checking any identification proof

User
 priyanka1tamta@gmail.com on Aug 27, 2015
I have placed an order of two 300 Gm Chocolate box worth of Rs 1126 from Shopclues on 19-August-2015 (order No.65821801). They have shipped my order through Bluedart (tracking number/waybill 40696496083) on 22 August 15. Shopclues and Bluedart tracking site showing that the product is already been delivered to my address on 24 August 15 and received by some Durgesh? Still I have not received any product nor I have any knowledge of who is durgesh? the Blue Dart courier company guy has simply given away my product to some random guy without checking any id proof. I have no knowledge who is this Durgesh...
Complaint comments Read comments Complaint category Food

Blue Dart Express Limited - PAN CARD not received

User
 mishraji2891 on Aug 26, 2015
Dear Sir, i am sandeep mishra Sir Mai apke authorized office Blue Dart Express Ltd. Supela Bhilai mai pan card na milne ki wajah se pata karne gaya ki kiu Delivered nahi huwa to maine pan card ke liye bill No. diya uske bad bhi pan card nahi diya gaya aur maine une id proof ke liye adhar card diya uske bad bhi nahi diya gaya aaise hi kam se kam 8 se 10 custmar ko same pro huwa hai inke aaise behavear se aapki goodwill ko hani pahuch rahi hai jiski jimadari aapki hogi, aapke office ke dwara ek latter diya gaya hai ki aap id proof ke bina pan card nahi diya gaya hai iska na to acknolegment me rahta...
Complaint comments Read comments Complaint category Other

Blue Dart Express Limited - Frack services

User
 salilgupta on Aug 26, 2015
Dear sir Can you tell what is your problem your toll-free no and landline not pick up i am try 60 time today you have any answer . Go on google and check your rating 0.1 only 1 * you have. this is my 3rd time Waybill No : 44020550641 Reference No : 1523360121241819 Pickup Date 22 August 2015 From Mumbai To Gurgaon Status Consignee Not Available Status and Scans Location Details Date Time * Waybill No : 44020550641 Gurgaon Consignee Not Available 26-Aug-2015 12:14 Gurgaon Consignee Not Available 25-Aug-2015 13:50 Gurgaon Shipment Out For Delivery 25-Aug-2015 10:14 Gurgaon Delivery...
Complaint comments Read comments Complaint category Postal & Delivery Services

Blue Dart Express Limited - Undelivered courier

User
  K s on Aug 24, 2015
Dear sir/Madam i would like to inform, Reference n.-AWD#43900878162 has been dispatched 19/08/15, But undelivered till 24/08/15. so please take action & solve the issue. Regards Sumit kumar email id_sumitmurera@gmail.com Mb.-9868078434...
Complaint comments Read comments [1] Complaint category Credit Cards

Blue Dart Express Limited - Delay in delivery

User
 Rajesh Addakula on Aug 24, 2015
Waybill No : 69343936793 Reference No : 4009474504828 Product courier date is 17th August 2015 as services it should delivered withing 48 hours i know that some time it will get delay, but this is second time which i m facing the same problem Blue dart customers care said it will delivered tomorrow means 21st august 2015 so the conclusion is you need 5 working days to delivered for a product in india. finally I came to know that this services needed 24 hour for every location hub so it is having 8 hubs and they delayed my parcel for 8 days. which is 8X24 = 192 hours it is great achievement of its...
Complaint comments Read comments Complaint category Online Shopping

Blue Dart Express Limited - Shipment undelivered

User
 cadpk on Aug 23, 2015
The waybill no is 69343713154, this shipment reached in delhi on 17th august 2015 but till the date(23 august 2015) i did not get the shipment. Blue Dart Express Limited is updating "address incomplete" in status of this waybill no., but still my address is complete ie; S-587, school block, laxmi nagar, Delhi-110092. I have already received many parcel from Blue Dart Express Limited on this address. Contact no. is given by company is not working. There is no source of communication to company. I am attaching here last status updated by Blue Dart Express Limited. Please help me. Thanks...
Complaint comments Read comments Complaint category Postal & Delivery Services

Blue Dart Express Limited - Important Courier not yet recieved

User
 Abu Ahmed Saleh on Aug 22, 2015
This Abu Ahmed Saleh, my way bill no. i.e. track no is "14508166481" dated August 19, 2015 is not yet received. I have check the status it was given as "Delivery Attempted-Premises Closed". If my premises was closed than they should call me, otherwise what is the use of giving the contact number. It was suppose to get delivered by August 20, 2015. This is very poor service i had ever faced from any courier company. My document was related with exam form which have due date on August 24, 2015. Can you please tell if my exam form will not deliver on time than who will take the responsibily?? Regards,...
Complaint comments Read comments Complaint category Postal & Delivery Services

Blue Dart Express Limited - Very Poor Service

User
 Saurav Kumar Suman on Aug 19, 2015
Hi, Very poor delivery of blue dart, from prohibited area-entry restricted for delivery blue dart service. No call / no contact but they have updated status like need department and extn number, actually in address contact / mob no should be there, delivery person has to call. Waybill No : 43904365256 Thanks Saurav...
Complaint comments Read comments Complaint category Other

Blue Dart Express Limited - Non delivery of parcel 69266357156 [Resolved]

User
 Dr. Himashree on Aug 19, 2015
Dear Sir/ Madam, This is a Complaint letter regarding the delivery of My Parcel No. 69266357156 which was supposed to be delivered to me by at least 18/8/15. And instead of recieving the parcel, I recieved multiple sms's 1. STATING PARCEL WAS UNDELIVERED DUE TO UNAVAILABILITY OF CUSTOMER AT THE DELIVERY ADDRESS (thats a LIE) 2. ASKING FOR DELIVERY TIMESLOT ( well all the TIMESLOTS are over) 3. WILL BE ATTEMPTED BY END OF TODAY since the last 2 days. I would like you to please look into the matter and Put an end to this waiting of mine. On calling the customer service desk, they said it...
Complaint comments Read comments Complaint category Movement & Delivery

Bluedart - * complaint * missing consignment / delivered at wrong address / person?

User
 skb_1 on Aug 19, 2015
I was expecting to receive a parcel from HSBC. Today (19/8/15) I learned from HSBC that they dispatched the consignment on 10th/Aug itself through BlueDart and the same was delivered to one "Surya" on 11/Aug.

There is no person by that name in my house.
How come BlueDart delivery man delivered to a person that was not the consignee or the family member of the consignee ?
Why he did not bother to call up the consignee?
Why he delivered to an unathorised person?


Now the consignment containing valuables is missing. I tried calling...
Complaint comments Read comments Complaint category Movement & Delivery

Blue Dart Express Limited - Package Undelivered [Resolved]

User
 Anupama15 on Aug 18, 2015
A parcel was sent from Chennai bound to Kolkata on 31st July. Their site tracker says the consignment has reached Kolkata on 11th July. It has still not been delivered. I tired of trying to call their customer care numbers. Their Facebook page doesn't respond to the messages. Their care executives don't reply to my e-mails. I don't understand, why can't they keep the customer updated about the whereabouts, when they charge for the service and get paid in full before the dispatch of the parcel. Utter carelessness.I am still waiting for the parcel and any response from Blue Dart....
Complaint comments Read comments Complaint category Postal & Delivery Services

Blue Dart - Deliberate delay in delivery of shipment

User
 logonpiyush on Aug 17, 2015
My shipment SBI CREDIT CARD arrived at your facility at Ahmedabad on 14/8/2015, when I checked the status on your Tracking Website, It showed that my address is out of Delivery area, I would like to clear it that I have received shipments from Blue Dart at same address many times, At this location we are having Office of ADANI group which is a regular client of Blue Dart, On checking the status I called the customer care executive who assured me that shipment will be delivered by Monday 17/08/2015. On 17/08/2015 when I called Blue dart Customer Care Ahmedabad again I was assured that I will...
Complaint comments Read comments Complaint category Other

Blue Dart Express Limited - Non Delivery Of Consignment

User
 Rahulsurve16 on Aug 17, 2015
Dear Blue Dart Team on 14th August Your Executive come to my office address to delivery consignment but i am not available at office to collect. I ask him to reschedule the delivery on 17/08/2015. For the same he has give Airway bill No and Customer care toll free no. Same time i call your Toll free no 18602331234 and ask to take appointment for 17/08/2015 Time 3PM To 6 PM. For the same i also send message on 56767 to reschedule the appointment for 17/08/2015 Time 3PM To 6PM. I Call your Toll Free No 18602331234 one lady tell me it will delivery to you before 6PM Today. I also called in Mulund...
Complaint comments Read comments Complaint category Credit Cards

Blue Dart Express Limited - Delay in delivery

User
 harsha1987 on Aug 16, 2015
We have (cash on delivery)ordered a phablet and a mobile from home shop 18 and they sent it to bluedart on 06-08-15. When dialled to blue dart IVR no. to track status, it says August 15 at 4:00 pm but did not receive till now at Rayagada, Odisha. Details are as follows: 1. Blue Dart AWB. No.: 59810998704 for courier of BSNL Phablet from Home Shop 18. 2. Blue Dart AWB No.: 59810996755 for courier of Spice Mobile from Home Shop 18....
Complaint comments Read comments Complaint category Electronics & Appliances

Blue Dart Express Limited - Irresponsible response while enquiring about shipment details

User
 vijayyodha on Aug 14, 2015
No update from Blue Dart regarding status of the shipment. Details are wrongly updated in their tracking site in spite of calling them and providing them more than necessary details. Customer Care representatives are not sure about the time of delivery and when asked about the shipment they are very much arrogant with "do whatever you can do" kind of attitude. It seems that they feel like "people are dependent on Blue Dart and they need bear with any inconvenience caused by it because they have no other option" Below are details of my shippable item with blue dart. Habsiguda Need Department...
Complaint comments Read comments Complaint category Movement & Delivery

Blue Dart Express Limited - Courier not received

User
 skv.sk on Aug 12, 2015
Waybill No : 33413627962 dispatched on 04.08.2015 but until now they not supply this courier, and customer have say like 'today it will delivered or plz wait tomorrow we will give delivery' like, also they taken complaints complaint no 431252, but no use for that every time, our manager will call with in 1 hour and today solve this problem like, i am check online status it is "Wrong Pincode, Will Impact Delivery " but i will conforme my pin no they will say yes this is correct and( 5 th they are verified with me for pin code) but today is 12.08.2015 until now no response. every time different...
Complaint comments Read comments Complaint category Public Transportation

Share this page with others

Recently Discussed

7 days ago
Bluedart Express Ltd
Non delivery of my snapdeal shipment (Waybill no : 57986519485 reference no : pi966528835910)
8 days ago
Blue Dart Express Limited
misleading by amravati bluedart office that consignee not available
9 days ago
Blue Dart Express Limited
Undelivered courier
12 days ago
Bluedart
Delay in Delivery
16 days ago
Blue Dart Express Limited
Not delivering the product shipped by the retailers and returning the products