[Resolved]  Blue Dart Express Limited — Courier services are very very poor/disgusting/irritating

Address:

Pune, Maharashtra

Hi Team,
Blue dart has 1 courier of mine since last 3-4 days and they are not giving the delivery of the product and i needed it urgent but could not be able to make use of it. On 4 SEPT, i received a call from BLUE DART at ~12 asking about the address and told me that they understood the address properly and will give a call to me when they will reach at the landmark. After the call, i called to CUSTOMER SUPPORT (WHICH IS NOT TOLL-FREE) 4-5 times after the gap of 1-2 hours on that day only and they said again and again that your courier is out for delivery and will reach by 6- 7. At 8 i again called them, now they said that your address is not complete, i gave them full complete address twice and double confirmed with 2-3 famous landmarks which everyone knows here, and then they ensured the delivery of the product on the next day till 2-3 . But on next day, i dint have any call from BLUEDART and i was also unable to call them due to some office work, another full day after so much wait ends. I don't understand why they are making me fool and why they are not calling me when they are coming and why they are not finding the address when i gave twice-thrice with 2-3 famous landmarks !!
I am so irritated and disturbed after this activity and want serious action against BLUEDART as when we call them, voice comes as BLUEDART IS NO.1 SOUTH Asia's DISTRIBUTING COMPANY (LOL) !!
In past, they also cheated me by holding my BANK CREDIT CARD, that time also i called them 3-4 times then i received.
I guarantee if i would not called them, then i am not going to receive any courier form their side.
Please take some serious actions !!
Looking forward to hearing from you.
ThankYou
Shivam Arora
Checked the current status of my product at their site and found the BELOW-
Waybill No : [protected] Reference No : [protected]
Pickup Date 01 September 2014
From Gurgaon
To Pune
Status Consignee'S Address Incomplete/Landmark
Needed
Status and Scans
Location Details Date Time *
Waybill No : [protected]
Baner Service Centre Consignee'S Address Incomplete/Landmark Needed 05-Sep-2014 13:37
Baner Service Centre Consignee'S Address Incomplete/Landmark Needed 04-Sep-2014 15:30
Baner Service Centre Shipment Out For Delivery 04-Sep-2014 13:00
Baner Service Centre Delivery On Next Business Day 03-Sep-2014 14:28
Baner Service Centre Shipment Arrived 03-Sep-2014 12:42
Pune Warehouse Shipment Arrived 03-Sep-2014 12:21
Mumbai Hub Shipment Further Connected 03-Sep-2014 11:04
Mumbai Hub Shipment Arrived 03-Sep-2014 09:06
Delhi Hub Shipment Further Connected 02-Sep-2014 18:01
Delhi Hub Shipment Arrived 02-Sep-2014 07:48
Cod Cpu Vi Shipment Further Connected 02-Sep-2014 01:39
Cod Cpu Vi Shipment Arrived 01-Sep-2014 12:53