Blue Dart Express Limited — Irresponsible response while enquiring about shipment details

Address:

Hyderabad, Andhra Pradesh

No update from Blue Dart regarding status of the shipment. Details are wrongly updated in their tracking site in spite of calling them and providing them more than necessary details. Customer Care representatives are not sure about the time of delivery and when asked about the shipment they are very much arrogant with "do whatever you can do" kind of attitude. It seems that they feel like "people are dependent on Blue Dart and they need bear with any inconvenience caused by it because they have no other option" Below are details of my shippable item with blue dart. Habsiguda Need Department Name/Extention Number 14-Aug-2015 08:45 Habsiguda Need Department Name/Extention Number 13-Aug-2015 07:57 Habsiguda Need Department Name/Extention Number 12-Aug-2015 09:12 Habsiguda Need Department Name/Extention Number 11-Aug-2015 08:32 Habsiguda Need Department Name/Extention Number 10-Aug-2015 15:45 Habsiguda Shipment Out For Delivery 10-Aug-2015 11:54 Habsiguda Shipment Arrived 10-Aug-2015 10:04 Hyderabad Hub Shipment Further Connected 10-Aug-2015 07:05 Hyderabad Hub Shipment Arrived 10-Aug-2015 02:25 Delhi Hub Shipment Further Connected 09-Aug-2015 15:50 Delhi Hub Shipment Arrived At Hub 08-Aug-2015 23:17 Udyogvihar Shipment Further Connected 08-Aug-2015 22:07 Udyogvihar Shipment Arrived 08-Aug-2015 18:01