Blue Dart Express Limited — Item not delivered till now which should be expected to deliver till 7th Nov

Address:

Alwar, Rajasthan

I ordered an item from Amazonand my Waybill No : [protected] and Reference No : DGG8Vj2LR and package should be delivered till 7th Nov. . Seller sent me the item on time. When I am tracking it on Bluedart site there is no update after 3rd Nov. and last update is Shipment Redirected On Same Awb (Location: ALWAR) Address BLUE DART EXPRESS LTD C/O TNG AIR EXPRESS, B/H YO BIKE SHOWROOM, RLY STATION RD., SHOP NO. 12, TEJ MANDI Location ALWAR (Raj.). When I called them, they didn't respond and hang up the phone. I went to their office and asked them to search my packet. They said packet is not in their office, it is in delhi and when I called Blue dart centralized customer center, they told me that package is in Alwar. I am calling to customer service since 6th Nov. but till date nobody delivered the packet to my address. Please update the site with latest information and delivered the packet at my address on priority basis otherwise I have to take some legel action on Bluedart Courier Service.