[Resolved] Blue Dart Express Limited — Non delivery of consignment | |||
I demand a strong action against the company blue dart express, they fail to deliverer on of my Important bank document to my address, reason being "Consignee'S Address Unlocatable/Landmark Needed". I do get regular consignment from bank to my address, the reason stated above is just avoiding there responsibility to deliver, later I came to know that Blue dart operated here as franchisee and they have sub franchisee, If they could not located for any dame reason there is a mobile number in the document address they do not even bother to call to collect the same from there office if they have issue to deliver to the address mention in the document, Its now more than 10 day they are still trying to deliver, somebody of the local office called we shall get it deliver yesterday the same is not done till now, moreover the number from which I received the call while call back they do not pick up the phone . Same on blue dart, I demand a compensation for the hassasment Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Blue Dart Express customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
I booked a consignment with Blue Dart on 13th October in Gurgaon to be delivered in Kolkata. The consignment was supposed to be delivered as per the claims of the company on the next date. Consignment number for the said consignment is [protected]. Till the time I write to you the consignment has not yet reached the destination that is even after 4 days. Even a very local courier company at half the rate delivers the consignment to Kolkata from Gurgaon within maximum 48 hrs time. Blue Dart inspite of charging almost three times the local courier charges have failed to deliver even the minimum service levels which is a shame on the organization. In these circumstances I strongly call upon the Company to explain such massive deficiency of services from its end and why it should not be compensating me for such deficiency of services. If I do not get a satisfactory reply and/or the consignment does not get delivered by the end of day today Blue Dart shall be liable for all cost and consequences arising there from.
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