Blue Dart Express Limited — Not delivering the product shipped by the retailers and returning the products

Address:Bangalore, Karnataka

I had recently placed orders from paytm and fashionandyou. The products were shipped from vendors and the tracking numbers also were given. I was waiting for the products to be delivered. All of the sudden the product was sent back to the vendor. I didn't receive any message or call from blue dart people and they have updated the order saying i was not available. Very bad experience from blue dart. Without contacting the customer for delivered, based on their will they revert back the products. This is not proper way to be done by carrier guys. And on top of it they wont even convey that to the customer that it was sent back. Unhappy with Bluedart. It happened twice with me, could have ignored if it was only once. It happening frequently.
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Blue Dart Express customer support has been notified about the posted complaint.
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Dear Nivea,

Greetings from fashionandyou.com !

We apologize for the inconvenience caused to you. Based on your concern, we would request you to please share the order details which is not delivered to you and the wrong comment has been updated by courier partner, so that we may check and assist you in getting the product delivered to you.

We once again apologize for the inconvenience caused to you and look forward to serve you better in future.

We appreciate your patience and understanding in this regards.

For any further assistance you can call us at +[protected]:00AM till 9:00PM or email us at [protected]@fashionandyou.com

Best Regards,
Customer support team
www.Fashionandyou.com
Order Number is[protected]

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