Blue Dart Express Limited — NOT DELIVERY IN TIME

Address:

Bangalore, Karnataka

To Blue Dart Duliajan, Assam Pin-786602 Date: 18.10.2014. (at 5.00 PM) Dear Sirs: Non Delivery of Consignment No.[protected] I booked a consignment from your office at Duliajan on 13th Oct., 2014 to my son at Bangalore, which contained a Bank Draft being my son’s examination fee. The said fee was supposed to be deposited to my son’s institute latest by 18th Oct., 2014 failing which he will be barred from sitting in the examination. Besides, the late deposit will also invite a penalty of Rs.4500.00. Your tracking service as on now, only shows entry up to 14.10.2014 (with expected delivery date showing 15.10.2014). In spite of the consignment being booked on 13.10.2014 it has not reached the addressee till now (i.e. 17.10.2014). My repeated distress call to your Customer Service Cell / Bangalore Blue Dart office / Originating Blue Dart office at Duliajan have failed to come out with a satisfactory reply. View above, I request you to take urgent steps to locate the consignment and hand over to the addressee. Moreover, since such a costly Courier service like yours have failed to deliver, I urge upon you to refund full amount of the Courier charge paid to you. Sincerely yours Biplab Neogi Anandapara, Duliajan. Contact Cell No.[protected], [protected]