Blue Dart Express Limited — packet lying at nodal officer for last 48 hrs not dispatched

AWB#[protected]; Consignee- shatrughan Pushpakar this packet is lying with nodal office, panchkula. But not delivered since last two days. When i call up the delivery boy (prem) he says " Door was locked & no one wash there". When i asked him the address where he went : he says 3023 (ground floor), whereas address clearly mentioned as 3023/A(second floor). He did'nt even bothered to ask some body or call me & when i aksed him the reason of not dispatching - he started arguing & said it wont be delivered today & will try tomorrow. is this what you called the blue dart service? i want the explanation why it is not delivered, till which was sup[posed to be delivered on 15.04.2015. the dealy is beacuse of you guys.