Blue Dart Express — My order: 880179 is not yet delivered by courier partner Bluedart

Address:	Hyderabad
Website:	www.bluedart.com

Very pathetic service of Blue Dart. A few days ago on the 28th of march, I ordered products from plum. The expected delivery date was the 1st of April But Blue dart holding up my item for 7 days. I called Blue dart customer care several times, but They were unable to solve my problem. But today, when I am going to track my Item with my AWB no. It shows that "Consignee Refused To Accept. And I have not received any call from Courier boy or anyone else from Blue dart. My order is very very valuable to me. Please Help. I want my item back now.