Blue Dart Express — Negligent delivery service

Address:	East Godavari, Andhra Pradesh, 533308
Website:	www.bluedart.com

Waybill No : [protected] Reference No : S[protected]

Pickup Date : 06 July 2016

From : New Delhi To : Mandapeta

I have ordered many online items to my address but everytime i get through bluedart i face problems receving it.when i get the order through other courier service they deliver it promptly.I know bluedart reputation but in my town mandapeta the service is operated by a group of teens who doesnt care about the work.they call me at 10:00am enquiring me to be available that they will be bringing the shipment in half an hour but they bring it in the evening 6:00pm (for them 1/2 hour =6 hours).even then when they bring it at 6:00pm when its clearly on the address its first floor they enquire on ground floor & return back.I already ordered nearly 6 shipments via bluedart (all the 6 times me aggrieved with the service) last time i even warned them about their negligent behaviour.Again now they have done the same thing if they could not find address on main road & nearby very famous temple in the town & even after delivery of 6 times to same address before, on what basis are they running the logistics services i donot understand.This time they didnot even call me nor came to my address but simply returned as address incorrect, the same one to which they delivered 6 times now has suddenly became incorrect.its their attitude and service which is incorrect not my address. Pls do employ a better staff keeping up with the reputation.hope unlike your local staff here you would take the feedback seriously & resolve the issue.