Blue Dart Express — Not delivering card and harassing

Address:

418/4 80FT PERIPHERAL ROAD GREEN LEAF LAYOUT, 4th Block, Koramangala, Bengaluru, Karnataka 560034

I've two card with hsr layout branch and they don't deliver the parcel and they don't even come to location and when I go to office they say that wait at home it will come, they have made me wait for a week just at home to collect card, he had said that he will give the card only if I'm in person and not to my family member. Today when I called up they told do what you want we won't deliver your card.

Here is waybill number

We will deliver your shipment#[protected] today. Contactless Delivery no signature will be taken; Please support our courier. Fraud Alert:- Blue Dart is reachable ONLY on[protected] or write to us on [protected]@bluedart.com . Track on https://t4w7.page.link/B9do

Same thing happened before also and they sent back the card but refused to give me.

It been a week they have been troubling for the card. I've visited the office many times and also waited for home for the delivery.

I just don't know what to do. Cause, your company have no option to point out how to deal with such guys.