Blue Dart Express — Not delivering of my parcel and fake message reflecting on online tracking details

Address:

Hyderabad, Andhra Pradesh, 500061

I am a consignee of one parcel from Blue Dart courier service. Docket No is AWB [protected] on dated 20.11.2015 from Gurgaon to hyderabad. The parcel has reached at Raipur on 23rd Nov'2015 as per online tracking details. But it is not getting delivered at my address till date.yesterday delivery boy came to my residence and went away in 2 minutes at that time my door was locked, but today My family is available at my residence for 24 hours. But tracking details is reflecting fake message as consignee is not available. Customer care cell on [protected] is replying everyday that I will get the same on next day. It is not acceptable by me. It is a mental harassment for me, tracking details are fake which is given by delivery boy .