Blue Dart Express — Order delaying with unprofessional way of talking to complain

Address:

Pune lohegaon

Dear Sir,

This is my complain with Blue Dart Employee for my order not delivered on time . He call me in evening and due to some reason i was travelling by 6 PM. he said will deliver the order by net week and then again i was on the way to office and did not pickup phone. once i called him he said you are not picking phone, then i said see i was driving and i can't pick phone during driving.
i redialed him and told to deliver my order now he said will not i am out of from loc just 2 Km. when i said will complain for delay. He is much daring guy and said do complain will not deliver the order.

I made complain online in blue dart and spoke to customer care to deliver the order by tomorrow. this si totally un-professional way to talk and behave.

Instead of calling many times why not to reach on loc of deliver order.