Blue Dart Express — Paid for air, sent by road and delayed shipment hence

Address:

Thiruvananthapuram, Kerala, 695003

Blue dart express located in vellayambalam, trivandrum: parcel sent to bangalore and contracted airplane mode of transporting the item.

Payment made - rs.2326.00
Date of courier:21 may 2016, around 12:00 noon.
Guaranteed date of delivery: by tuesday 24/05/16
Approximate weight: 6+ kg
Address sent to: snapdeal, bangalore vulcan qc, 156, bommasandra jigani link road, industrial area, jigani hobli, anekal taluk, anekal, 562106, bangalore
Bluedart awb number: [protected]
Dhl awb number: [protected]

Issue: cheated by the company. The item was sent by road and not as contracted. The route taken was kochi, salem, bangalore, by road. On speaking to the office representative, he confirmed that this.

Seeking compensation
1) for cheating me of excess money, for airplane mode and delivering by road
2) for extorting excess amount