Blue Dart Express — Prohibited Area-Entry Restricted For Delivery for residential apartment address

Address:H.NO.1-8-450/1/a/159 and 160, 1st Floor, Victoria Castle, Prakash Nagar, Begumpet, Hyderabad, Andhra Pradesh, India - 500016

Blue dart suppose to deliver my HDFC credit card by 23rd July 2022 but still now i haven't received it. Now when i tracked the aws number in site it says the address is "Prohibited Area-Entry Restricted For Delivery " how i don't know because the address is of an apartment in Kondapur. Also i didn't received any calls or SMS from delivery executive yet.
First of all the bank documents are considered to be confidential which should be delivered with priority and security.
Now i am really worried about the credit card what if someone is tampering the document.
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