| Address: | 400077 | | Website: | www.bluedart.com |
Commitment to delivery parcel was broken for 6 times in a day. My awb no.[protected] was suppose to be delivered on 22nd oct between 9am to 1pm. I called in morning to reschedule it between 3pm to 6pm. Same was confirmed on toll free number and still parcel was delivered at 1.42pm when premises were closed. I again called up and senior ms. Jenett confirmed that it will be delivered to day by 6pm. I called for not less then 6 times in day and every time it was committed that delivery will take place on same day. Finally i got my credit card on 24th oct'16 due to which i was unable to use on 23rd for shopping and mental agony that i had to undergo is indescribable.
It seems like commitment given by each employee on toll free number was fake and just to drag time till next day delivery.
I have already started circulating this on social media and am taking this matter further with respective agencies as well. Was this information helpful? | 
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