Address: | Sadasivam Road T Nagar Chennai Tamil Nadu India |
Dear Team,
Hope you are doing well
I am writing to you my bad experience with your courier service company.
It's regarding the delivery of my shipment [protected].
This shipment is suppose to be delivered to me on 2nd September but till date I did not receive it and moreover it was mentioned consignee is not in location and is returend to shipper status.
I went in person to Bluedart warehouse which is located in
Sadasivam Road
T Nagar
Chennai
Tamil Nadu
India
The attitude of the staff Mr. Manikandan was not satisfactory.
The delivery agent Naveen made a false information and blocked my number.
We pay premium charges to have a smooth delivery without any hassle but in this case I need you to investigate please.
How can the agent return the goods without intimating me.
It's a COD parcel. It's complete waste of time and money for both o[censored]s.
Moreover I am not satisfied with your service and behavior of your staff.
The warehouse does not have a incharge to address the problem. when I asked for manager, they informed me he is on leave and no one was available.
The reception person informed me the courier left the premises and when I lost patience, they brought me the parcel.
What sort of tracking system you have I wonder!
The parcel is a charger. What if it's a important document?
How ll I trust you in the future and recommend your service?
Kindly educate your staff and improve tracking system.
I really appreciate if I can have a apologize from your staff for this inconvenience caused.
Thanks for your consideration and time.
Rajesh MOHAN
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