Blue Dart Express — Toshiba make pen drive not received to me

Address:

Haridwar, Uttarakhand, 247667

Dear Sir,
Please note that I have booked one PEN Drive 16 GB in E bay, E BAY has sent the material by Blue Dart courier with docket no. [protected],
But still I have not received the material .I have conform by Blue dart courier roorkee .they have not given proper statement.as per courier boy he has given the parcel to some unknown person in out side of campus.
My point is that how can courier boy give the parcel to any body ales without identification. I have many call to him but he has not came at my address on a single time to shown the right person