Blue Dart Express — Verification Policy

Address:

Mumbai

Please create awareness about your company policy for verification . Today your delivery person refused to hand over a credit card of my son who was at work even after giving him the OTP received on my sons mobile. He insisted on my ID proof & when I gave him my PAN card he noted down my PAN no. Of what use is the OPT & also why should a customer give ID numbers to courier delivery individuals. Is this your company policy or is it done at an individual level. Please clarify or rectify the flawed policy.