HI
i received a parcel yesterday (11th Jan'24) through blue dart. while seeing the label and packing I felt this is a fake product. when discussed with delivery boy he said if you receive fake product you can return to blue dart hub and can take back the money paid. taking this assurance, I have paid the amount and taken the packet. After opening the parcel I see this is a fake item. i approached blue dart officer on duty at local delivery center (in Bala Nagar) he said he can't help in this case as i paid the amount to Delivery executive through GPay. I have few points to highlight hear.
1.because this product came through blue dart I believed this seller may be genuine.
2. Blue dart delivery boy also mislead me saying if I receive a fake item amount will be refunded if I approach local delivery center.
3. company like Blue dart for the sake of business how can they do business with fake companies.
4. the label sticked on the top of the box having no sender details.
Point number 4 says courier companies also involved in selling fake item and looting the general public money for the sake of there business.
My order for Laser distance Meter. I received a measuring tape.
Maybe I lost money by believing Delivery boys words, But my intention to raise the complaint that companies like Blue Dart can't do business with these types of sellers.
Product purchased through Instagram.
thanking you
Sreenivasan
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