Blue Dart Express — Wrong status shown while tracking

Package with consignment number [protected] hasn't arrived yet. What's wrong with you? Are you the only delivery service running in India? There are many other delivery services who are delivering before expected time but still this worthless bluedart is facing issues due to pandemic. Fabulous!
I have had 3 packages delivered through bluedart in my entire life and these were one of the biggest mistakes of my life. Bluedart's service is really pathetic. You don't care about customers' urgency, their need and their hard earned money.