Blue Star India Complaints & Reviews

Purchased 1.5 ton AC 2 years back. Having cooling problem, when temperature reaches above 30 degree, AC does not work. Complain was filed but no one visited on site, said take the AC to Service center. I took the AC to service center they said power issue and charged 590 for doing nothing. Still facing the same issue. Now authorised service center technician are saying, we can not visit on site as we have no time. Called 2 local technician...

I have purchased portable AC 1 ton on 06jun23. But it is continuously making humming sound whenever I SWITCH IT ON . Noise is too much...

Dear Sir/Madam,
I have been running around for the last 8-10 days to get the service done for the blue star product bought in Feb 2023 ( invoice attached) installed in my dental and laser clinic. we raised the complaint and have called more than 10 times but no work happened. We raised the complaint again but no help arrived yet. This is very troubling as we can't do any treatment for the patients in this 45 deg heat leading to business...

At a time of new Ac installation Mechanic damaged Back side door of Ac. And then i request many times to the mechanic correct the damged . But the mechanic of your company ( blue star) did not response any more . Mechanic use of hammer
at the time of fitting of new Ac . And also ask mechanic of your company pay the extra Rupees for this work . So i request to the Ceo and the manager of your company (blue star) resolve my problem fastly...

I bought this inverter bluestar ac in Aug2020. I am told by bluestar support company that 5 Yr PCB warranty started in Oct2020 and that it's not available to me. So they asking me to pay Rs 12k for replacing PCB. It's ridiculous and cheating. I am seeing so many complaints about bluestar on social media. Kindly help....

Dear Sir

Please be noted that I have purchased a 1.5 TON AC vide Web Order ID #[protected] dated on[protected].

Till date I didn't get any response from your side pertains to status of my order except one single communication on the Booking Date that my order will be dispatched with in 5 to 8 Working Days.

On my enquiry I have been receiving an email from [protected]@bluestarindia.com stating...

TICKET NO- B[protected]
I am writing to bring to your attention a distressing issue I am facing with the Blue Star air conditioner that I purchased through Amazon in the month of May'23. The unit is currently experiencing a breakdown, and upon inspection by a service engineer, it has been determined that the outdoor unit is choked. This is a highly disappointing situation as I have always associated Blue Star with top-notch product...

I bought a Blue Star convertible 4 in one 1.5 tonn 5 star split inverter AC from flipkart on 22/09/2022(. Seller :Consulting Rooms pvt Ltd

Within few days o[censored]se it stops cooling and I have contacted the customer care.They came and rectified the issue.After 1 month again cooling issue came.In addition to this it was having leakage issue also.
Again service personnel came and rectified it.Later the same cooling problem...

My Bluestar AC was delivered on 27th Morning 9AM and No information on installation yet.

When I called the Service Vendor they are like one the way but from Past 3 Days they are on the way and We have to Leave all other work and Wait for them

If we call them there is no Proper response

Somebody should Seriously take care of these...

I purchased an AC from VS Tilak Nagar branch delhi. Today delivery received in damage box condition....

I have purchased 2tonne split ac 2 years back with extended warranty.
I asked for servicing of ac in March 2023.
their service person visited on 5th April and filled the gas and it was not cooling
It started showing Error E6.
I was told that PCB is to be replaced which is out of stock.
It was replaced but with still not cooling.
I was told that there is high voltage 251 V hence AC can not support...

I have raised a ticket for AC service.
They assigned a technician after 5 days.

The technician not properly checked.
He told like No Gas.

But I previously checked with local service and the compressor was damaged.

The blue start technician said without proper checking like "No Gas"
I request him to check the compressor.

Then he checked and told yes compressor...

I have purchased Blue Star Ac in chennai about a year back, where even the installation was delayed by about 3- 4 days with no proper call back or response from the service team .

And now, am facing an issue with AC, where am not getting cooling . So, i have raised a ticket with Blue Start but even after 3 days, there is no proper response from service team or deployment . When i do get connected, they say like the person...

I purchased 2 ton split AC in 2021 and was installed on 14th April 2021. Since then it is having Gas leakage problem. I have done the gas filling 2 times when the product was in warranty and on 10th April 2023 I filled the gas again and Bluestar charged me RS 3500 and bill number for same is B[protected].

I emailed Bluestar regarding the same till data no response from them. Worst company

Its not been month...

Dear sir,
We are from Punjab and sind Bank, Aushapur village, Ghatkesar mandal, Telangana. Branch has installed 3 set of ACs, which are brought from GeM portal by Bank head office. The local persons came and installed these sets faulty after receiving sets. After two days itself all ACs are not working at all. We have tried to reach them by registering complaints through IVRS toll free no as well as customercar...

Complaint ticket Ticket B[protected] A/c issue complaint against RAM Enterprises
Hi Sir/Madam,
I bought a Bluestar inverter split A/C for the past 3 weeks. I got an issue in A/C and I called customer care and raised a complaint to fix this issue and from your side you switched this complaint to RAM Enterprises in Karaikal.
From Ram Enterprises technician came to fix this issue on 1st May 2023 @ 8:00 PM and they saying...

I am rajeshbhai b gandhi.I have been working in blue star from 01/10/1988 to till date but till now not given uan no and eps-ppo from blue star employee trust mumbai.My employee no is mh/4324/70389 and eps no is mh/ban/4324/x/4919.I have been not received uan no./eps-ppo no and pf passbook also.I have been taken pf advance loan of rs.478000/-the year of 2020.This is very critical situation of corana period that;s why taken pf advance loan...

My water purifier is having issues since 3 days and no any concrete response from anyone. I have logged complaint as well still no update. I am getting fake commitments only on visit. We have trusted on Blue star a Tata product and this kind of irresponsible behaviour is not anticipated. Neither bluestar Customer service is helping nor vendor is helping.

Dear Customer,
Your Ticket B[protected] for Product: Water Purifier...

I am rajeshbhai b gandhi from bharuch gujarat.I have not received uan no and eps ppo account no.I have been working in blue star from 01/10/1988 to till now but blue star and epfo office bandra mumbai not given uan no and eps ppo no till now not received.Blue star having own epf trust at mumbai.Epf trust no is mh/ban/004324/00x but till now not issued my uan no and eps ppo no also.My trust epf no is mh/004324/00x/0070389 and eps -account...

Hello,

Two years ago, I purchased an extended warranty for my AC, which cost me aound Rs. 4300. Unfortunately, I did not receive a hardcopy of the warranty and only received it on WhatsApp. Recently, when I contacted Bluestar to get a copy of the warranty, they informed me that my AC did not have an extended warranty. This situation has caused a lot of stress and uncertainty for me. How is it possible that they have no records...